Originally Posted by
Kay_nyc
Is there a recon number for cap 1? My application is pending (probably because I was in Bali when I applied) and I'd like to give them a call to move the process along.
found this when I was searching
Two key things I found (quotes from others):
Capital One doesn’t take customer initiated calls regarding application status until you have received an answer via mail. They also do not take customer initiated calls for credit line increases.
Capital One and US Bank don’t appear to have much of a reconsideration department.
(800) 625-7866 – Application Services Line
(800) 951-6951 – General Customer Service, automated
(800) 548-4593 – General Customer Service and Application Line, automated
(800) 903-9177 – Given to me by chat agent
(800) 707-0489 – Senior Escalation Account Mgrs.
(800) 933-5182 – option 3: application status
(800) 889-9939 – A thread here on FW said reconsideration line. But someone else said “Same "no way to do that--reapply later" story” (from calling a general line)