InterContinental Jakarta Midplaza

What is your IHG Rewards Club status?
Platinum Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Mixed feelings.

Which room did you book and which upgrade did you receive?
Booked One Bedroom Suite. At first hotel offered same room in low level floor without any upgrade or discount offer. I rejected it. After some argument, hotel offered discount to Club Room price. I accepted it but due to assigned room had some problem, moved to Studio Suite.

How are the rooms?
One Bedroom Suite has specious kitchenette and separate living room. 2x LG Plasma TV, Small Philips Sound System w/iPod Dock.

Video of One Bedroom Suite

Studio Suite has 2 different layout. One is located on the corner of wing end. Another one is located on the center corner. Center corner type seems to be renovated recently. I choose wing end type coz it was top of floor.

Video of Studio Suite (Wing End Corner Type)

Video of Studio Suite (Center Corner Type)

How is the Club Lounge?
Quite standard within IHG AMEA region. This Midplaza complex has a lot of Japanese enterprise' offices. Therefore many of Japanese food was offered.

What was your welcome gift?
Sweets and Bottles of Switzerland water "EQUIL"

How was the mini-bar?
Acceptable. No hard liquor and wine.

Did you receive fruit in the room?
Yes, but 2pcs of banana only.

What was good and what was bad?
GOOD
+++ One Guest Relations Officer (He sincerely tried to solve problems)
++ Breakfast Selections (Both Club Lounge and Restaurant)
++ Hotel Security
++ TOTO Washlet Toilet.

BAD
---------- RA Recognitions of Club Service Officer
----- House Keeping level
--- Linens quality

Value for $ or Rewards Club Points?
Standard rate is reasonable price. RA should book cheapest room only.

Would you return?
Not sure.