After reading different threads regarding EBG benefits at hotels, I wasn't very optimistic before staying at a Radisson Edwardian in the UK lately.
A few days before my arrival, I sent the hotel an e-mail asking them to add my EBG-number to my reservation, and at the same time I asked whether my EBG-status would give me any extra privileges at the hotel (knowing very well that SAS EuroBonus tries to convince members that it actually gives you benefits:
http://www.flysas.com/en/EuroBonus/m...s/Gold/Hotels/ ). I got the following reply from the hotel's reservation manager:
"I have looked into your other query regarding the entitlements, and with Radisson Edwardian you are only able to collect points with us."
So, who's wrong? Radisson or SAS EuroBonus? Either way, it's just a joke that SAS EuroBonus claims to offer Gold-benefits at a whole range of hotel chains, when half of the hotels don't even know what EuroBonus is...
Let me just add that I never show up at a hotel expecting to be upgraded, but when the hotel says that EBG = no benefits - in stark contrast to SAS EuroBonus' own promises - it does make me a little bit annoyed.
One can only start to wonder what will happen once the SAS-name is removed from all Radisson hotels (which, by the way, is a done deal:
http://www.aftenposten.no/reise/nyhe...cle2573060.ece - Norwegian only). My guess is that once the reservation/reception staff that worked under the SAS-name has left the job, the old Radisson SAS-hotels will be like any other EuroBonus partner hotel; "What is this card? EuroBonus? Never heard of it."
Finally, according to SAS' website, I'll earn 500 basic points per night. I don't believe it until the points are posted in my account...
