vip ugprade about turn?
Aug 17, 2005, 12:53 pm
#41
Join Date: Jan 2003
Location: SFO/OAK
Programs: AA/EXP 3MM; UA/1K; HY/DIA; SPG/PLT; Fairmont/Life PLT
Posts: 2,232
This Sucks!
Now I am mad just from seeing this happen to the OP. I've had instances where dealing with AA gets me nowhere and I understand his frustration. There is simply NO EXCUSE for the way the OP is treated, especially if AAgents said "N" fare was purchased and that nothing in our VIP rules prohibit upgrading an "N" fare. If they introduced a new "N" with restrictions in the fare rules, why wasn't it visible in the fare rules when the OP purchased the ticket? If AA has omitted the restriction clause in error, then it's AA's fault and they are responsible for correcting it.
On another note, I assume as well NGO is losing money. I've been on the flights and either outbound and inbound there was not more than a 1/4 filled J cabin, F was.....deserted, except for a few non revs and of course the two pilot rest seats. I wonder how long will AA hold onto NGO.....but then again, the plans are to have NGO as a connecting point alleviating the connections at NRT (which are BIG PITA, especially from AA to JL or vice versa). But then again, I'm amazed about the lack of connections at NGO.....I have CX flights to/from TPE/HKG that doesn't really connect with the AA NGO-ORD flight......especially in the winter, the departure is too early for someone arriving from HKG.....
AY is said to start service HEL-NGO, so hopefully it will boost the oneworld presence in NGO....but currently, I don't see how this flight is sustainable, given the dismal premium cabin loads......
On another note, I assume as well NGO is losing money. I've been on the flights and either outbound and inbound there was not more than a 1/4 filled J cabin, F was.....deserted, except for a few non revs and of course the two pilot rest seats. I wonder how long will AA hold onto NGO.....but then again, the plans are to have NGO as a connecting point alleviating the connections at NRT (which are BIG PITA, especially from AA to JL or vice versa). But then again, I'm amazed about the lack of connections at NGO.....I have CX flights to/from TPE/HKG that doesn't really connect with the AA NGO-ORD flight......especially in the winter, the departure is too early for someone arriving from HKG.....
AY is said to start service HEL-NGO, so hopefully it will boost the oneworld presence in NGO....but currently, I don't see how this flight is sustainable, given the dismal premium cabin loads......
Aug 17, 2005, 1:20 pm
#42
Original Poster
Join Date: Mar 2003
Location: EWR
Posts: 681
Originally Posted by venk
Something smells fishy. Ask him to fax you the fare rules or at least give you the full fare basis code if you don't have it. If they refuse either, then they are hiding something. If they give you the fare code at least, the rules can be verified by any number of people here.
Aug 17, 2005, 1:24 pm
#43
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Originally Posted by saimike
venk, would additional fine print on the fare rules be picked up by the basis code?
Aug 17, 2005, 1:35 pm
#44
Join Date: Aug 2001
Posts: 9,694
Originally Posted by JonNYC
If we have the full fare basis we can easily solve this little mystery.
Aug 17, 2005, 1:42 pm
#45
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Originally Posted by izzik
welcome back ! ^
Aug 17, 2005, 1:49 pm
#46
Original Poster
Join Date: Mar 2003
Location: EWR
Posts: 681
as it turns out, the outbound is nwwebpm and in the return is nxwebpm ... the agent i spoke to seems a little inexperienced, and rattled off this ticket id (??) fstdd and she had no clue what it was ...
does that help any?
the webpm part is starting like a downward spiral to me
does that help any?
the webpm part is starting like a downward spiral to me
Aug 17, 2005, 1:50 pm
#47
Join Date: Dec 2001
Posts: 5,748
Originally Posted by saimike
venk, would additional fine print on the fare rules be picked up by the basis code?
Aug 17, 2005, 1:51 pm
#48
Join Date: Jan 2003
Location: SFO/OAK
Programs: AA/EXP 3MM; UA/1K; HY/DIA; SPG/PLT; Fairmont/Life PLT
Posts: 2,232
JonNYC
Join Date: Mar 2001
Posts: 9,986
Join Date: Mar 2001
Posts: 9,986
Congratz!
Aug 17, 2005, 2:02 pm
#49
Join Date: Dec 2002
Location: LI, NY
Programs: AA PLT, AAdv since Day One
Posts: 2,682
Originally Posted by venk
If you get the full fare basis code, some people here can look up the complete and exact rules associated with that code including any fine print.
Aug 17, 2005, 2:06 pm
#50
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Originally Posted by jkc22
....and 14 posts to go to Evangelist Status.....
Congratz!
Congratz!
Aug 17, 2005, 2:18 pm
#51
Join Date: Mar 2005
Location: AUS/DCA
Programs: Nothing fits in my travelling wallet any more...
Posts: 314
Originally Posted by saimike
the webpm part is starting like a downward spiral to me
I can't get either of the fares to come up on ExpertFlyer, but I agree that the webpm qualifier might be the sticking point. (Even though I've not yet seen any evidence to support their position that the fare is not upgradeable.)
Aug 17, 2005, 2:18 pm
#52
Join Date: Jun 2005
Posts: 932
Im a bit worried about this discount voucher use thing. I used one and Im now worried I wont get miles, as it was an N fare. Whole reason i booked with AA was for the miles.
Aug 17, 2005, 2:25 pm
#53
Original Member
Join Date: May 1998
Location: Hellsea - NY, NY, USA
Programs: AA EXP, UA 1K, Marriott LT Titanium
Posts: 1,994
NWWEBPM Fare Rules
Here are the fare rules on your outbound. I've bolded areas where the agent may be using to exclude VIP upgrades.
By the bolded portion above, they shouldn't have taken your discount code. It also could be construed that your VIP isn't eligible either. Though, in my experience, elite upgrades are typically excluded from that restriction. The intent generally is more around $ off or % off coupons when they mean Marketing coupons.
I'll post the fare rules for NXWEBPM next.
QTE F/B BK FARE EFF EXP TKT AP MIN/MAX RTG
45 -W¤NWWEBPM N R 617.00 23AU 31AU*05AU - 3/ - PA01
NWWEBPM USES RULES FOR NWWEBPM
PASSENGER TYPE - WE3/NEG
FROM-CHI TO-NGO CARRIER-AA TRAVEL-26AUG05 RULE 7100-PAMAAR
FARE BASIS-NWWEBPM RT-EXCURSION NON DISCOUNTABLE SPECIAL FARE
NONREF/CHG FEE APPLIES/NO VALUE AFTER FLT TIME
01 BK CODE - N -
02 PENALTY - CANCELLATIONS ANY TIME TICKET IS
NON-REFUNDABLE IN CASE OF CANCEL/NO-SHOW/ REFUND.
WAIVED FOR SCHEDULE CHANGE/ILLNESS OR DEATH OF
PASSENGER OR FAMILY MEMBER. NOTE - WAIVER ALSO
APPLIES FOR TRAVELING COMPANION. TICKET HAS NO VALUE
UNLESS TICKETED FLIGHTS ARE CANCELLED PRIOR TO
TICKETED DEPARTURE TIME. CHANGES BEFORE DEPARTURE
CHARGE USD 150.00. WAIVED FOR SCHEDULE CHANGE/ILLNESS
OR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - WAIVER‡
ALSO APPLIES FOR TRAVELING COMPANION. THE ORIGINAL ‡
NON REFUNDABLE AMOUNT REMAINS NON REFUNDABLE. CHD/INF
DISCOUNTS DO NOT APPLY. CHANGES PERMITTED PRIOR TO
TICKETED DEPARTURE TIME OF EACH FLIGHT PROVIDED THE
NEW ITINERARY MEETS ALL THE PROVISIONS OF THE NEW
FARE PURCHASED I.E. ADVANCE RESERVATIONS/TICKET
PURCHASE MINIMUM/MAXIMUM STAY REQUIREMENTS.
ITINERARYS MAY BE REBOOKED UP TO ONE YEAR FROM
ORIGINAL TICKET ISSUE DATE PROVIDED TICKETED FLIGHT
IS CANCELLED PRIOR TO TICKETED DEPARTURE TIME. IF
TICKETED FLIGHT IS NOT CANCELLED PRIOR TO TICKETED
DEPARTURE TIME TICKET HAS NO VALUE. --- TICKETS AT
THESE FARES MAY NOT BE REVALIDATED. TICKETS MUST BE
REISSUED. FARE DIFFERENCE AND CHANGE FEE MUST BE PAID
AND TICKETS MUST BE REISSUED WHEN ITINERARY IS
REBOOKED. --- WHEN THE NEW ITINERARY RESULTS IN A
HIGHER FARE THE DIFFERENCE WILL BE ADD COLLECTED AND
THE USD 150.00 CHANGE FEE WILL APPLY. --- WHEN THE
NEW ITINERARY RESULTS IN A LOWER FARE NO REFUNDS WILL ‡
BE MADE HOWEVER THE DIFFERENCE IN FARE WILL BE ‡
RETURNED TO THE PASSENGER IN THE FORM OF A
NONREFUNDABLE TRAVEL VOUCHER WHICH MAY BE APPLIED
TOWARDS THE PURCHASE OF A TICKET VALID FOR
TRANSPORTATION GOVERNED BY AA. THE USD 150.00
CHANGE FEE WILL APPLY. AFTER DEPARTURE CHARGE USD
150.00. WAIVED FOR SCHEDULE CHANGE/ILLNESS OR DEATH
OF PASSENGER OR FAMILY MEMBER. NOTE - WAIVER ALSO
APPLIES FOR TRAVELING COMPANION. THE ORIGINAL NON
REFUNDABLE AMOUNT REMAINS NON REFUNDABLE. CHD/INF
DISCOUNTS DO NOT APPLY. CHANGES PERMITTED PRIOR TO
TICKETED DEPARTURE TIME OF EACH FLIGHT. --- TICKETS
AT THESE FARES MAY NOT BE REVALIDATED. TICKETS MUST
BE REISSUED. FARE DIFFERENCE AND CHANGE FEE MUST BE
PAID AND TICKETS MUST BE REISSUED WHEN ITINERARY IS
REBOOKED. --- WHEN THE NEW ITINERARY RESULTS IN A
HIGHER FARE THE DIFFERENCE WILL BE ADD COLLECTED AND
THE USD 150.00 CHANGE FEE WILL APPLY. --- WHEN THE
NEW ITINERARY RESULTS IN A LOWER FARE NO REFUNDS WILL ‡
BE MADE HOWEVER THE DIFFERENCE IN FARE WILL BE ‡
RETURNED TO THE PASSENGER IN THE FORM OF A
NONREFUNDABLE TRAVEL VOUCHER WHICH MAY BE APPLIED
TOWARDS THE PURCHASE OF A TICKET VALID FOR
TRANSPORTATION GOVERNED BY AA. THE USD 150.00
CHANGE FEE WILL APPLY
03 RES/TKTG - RES MUST BE MADE NO LATER THAN 7 DAYS BEFORE
DPTR FROM ORIGIN. TKT MUST BE PURCHASED NO LATER THAN
7 DAYS BEFORE DPTR FROM ORIGIN OR 1 DAY AFTER RES IS
MADE, WHICHEVER COMES FIRST. SGMTS USING THIS RULE
MUST BE CONFIRMED.
04 MIN STAY - 3 DAYS. MEASURED FROM DPTR FROM GATEWAY.
06 DAY/TIME - APPLIES AT ANY TIME FRI-SUN ON INTL SECTOR.
DAY/TIME IS BASED ON TRIP DATE OF INTL SECTOR.
07 SEASONS -
FOR TRAVEL FROM CHI TO NGO 23-31AUG05. SEASON IS BASED ON
TRIP DATE RATHER THAN DATE OF ORIGIN AND IS DETERMINED BY
DATE OF DEPARTURE OF EACH TRANSPACIFIC SECTOR.
OR ‡
FOR TRAVEL FROM NGO TO CHI 1-15SEP05. SEASON IS BASED ON ‡
TRIP DATE RATHER THAN DATE OF ORIGIN AND IS DETERMINED BY
DATE OF DEPARTURE OF EACH TRANSPACIFIC SECTOR.
08 BLACKOUTS -
NO BLACKOUT RESTRICTIONS APPLY.
09 EFF/EXP - TICKET MUST BE ISSUED BY 5AUG05. THE FIRST
DATE THAT TRAVEL MAY COMMENCE IS 23AUG05 AND THE LAST
DATE IS 31AUG05. ALL TRAVEL AT THIS FARE MUST BE
COMPLETED BY 15SEP05.
10 FLT APPL -
APPLIES TO ANY FLIGHT EXCEPT AA 5600 - 8399.
11 STOPOVERS - NO ENROUTE STOPOVERS ARE PERMITTED. A
STOPOVER OCCURS WHEN THE PASSENGER DOES NOT DEPART AN
INTERMEDIATE POINT WITHIN 24 HOURS.
12 TICKET RESTRICTIONS -
TICKETS MUST NOT BE ISSUED:
BY PTA
NOTE: TICKETS MUST BE PURCHASED VIA WEB SITE ‡
ONLY. ‡
13 SURCHGS - SURCHG OF USD 45.00 APPLIES PER ADT/CHD/INF
IN EACH DIRECTION. APPLIES TO TRANSATLANTIC INTL
SECTOR. SURCHG OF USD 48.00 APPLIES PER ADT/CHD/INF
IN EACH DIRECTION. APPLIES TO TRANSPACIFIC INTL
SECTOR. SURCHG OF USD 48.00 APPLIES PER ADT/CHD/INF
IN EACH DIRECTION. APPLIES TO INTL SECTOR.
14 DISCOUNTS - *** ACCOMPANIED CHILD 2-11 - NO DISCOUNT.
INFANT UNDER 2 WITH A SEAT - NO DISCOUNT. 1ST INFANT
UNDER 2 WITHOUT A SEAT - NO DISCOUNT. TOUR CONDUCTOR
- NO DISCOUNT. AGENT - NO DISCOUNT. NOTE - RULE
1810/IPRG/SENIOR CITIZEN DISCOUNT PROGRAM RULE
755/IPRG/SENIOR SAAVER CLUB PROGRAM RULE
550/IPRG/PASSENGER OCCUPYING TWO SEATS DO NOT APPLY.
NO OTHER DISCOUNTS APPLY. NOT VALID WITH ANY
MARKETING PROGRAMS/CERTIFICATES COUPONS
15 REROUTE - SEE PENALTY.
16 TRANSFERS -
6 ONLINE TRANSFERS PERMITTED, 3 IN EACH DIRECTION ON AA. ‡
17 COMBINATIONS - ‡
CARRIER / RULE / FARE CIRCLE OPEN ROUND
BASIS TRIP JAW TRIP
SAME / SAME / SAME C C C
SAME / SAME / DIFF C C C
SAME / DIFF / SAME N N N
SAME / DIFF / DIFF N N N
DIFF / SAME / SAME N N N
DIFF / SAME / DIFF N N N
DIFF / DIFF / SAME N N N
DIFF / DIFF / DIFF N N N
Y / PERMITTED N / NOT PERMITTED - / DOES NOT APPLY
C / SEE TEXT FOR CONDITIONS
CONDITIONS APPLICABLE TO
ROUND TRIP/CIRCLE TRIP/SINGLE OPEN JAW -
-TRAVEL MUST BE ENTIRELY VIA AA OR AS PERMITTED IN THE
ROUTING.
-MAY BE COMBINED WITH ANY ROUND TRIP FARE GOVERNED BY ‡
PAMAAR RULE 7100 . ‡
-MOST RESTRICTIVE CONDITIONS APPLY.
ADDITIONAL CONDITIONS APPLY
ROUND TRIP -
-PERMITTED.
-MAY NOT BE USED IN AROUND THE WORLD FARE CONSTRUCTION.
CIRCLE TRIP -
-PERMITTED.
-NO MORE THAN 2 INTERNATIONAL FARE COMPONENTS PERMITTED.
-MAY NOT BE USED IN AROUND THE WORLD FARE CONSTRUCTION.
OPEN JAW -
-SINGLE OPEN JAW PERMITTED AT EITHER ORIGIN OR
DESTINATION.
END-ON-END -
-PERMITTED WITH ALL AA FARES, IF COMBINING WITH FARES
GOVERNED BY AACBR RULE 7999 AND AAMRVP RULE 7100 AND
AA85R RULE 7999 AND ATMAAR RULE 7100 AND WHMAAR RULE
7100 VIA AA.
-CONDITIONS APPLY TO THE ADJACENT LINE OF FLIGHT FARE ‡
COMPONENTS OF THE JOURNEY. ‡
-TRAVEL MUST BE VIA THE FARE COMBINATION POINT.
18 OPEN RTN - NOT ALLOWED.
19 REFUNDS - SEE PENALTY.
21 CO-TERMINALS - NOT APPLICABLE.
29 MISC - WAITLIST AND STANDBY NOT PERMITTED
45 -W¤NWWEBPM N R 617.00 23AU 31AU*05AU - 3/ - PA01
NWWEBPM USES RULES FOR NWWEBPM
PASSENGER TYPE - WE3/NEG
FROM-CHI TO-NGO CARRIER-AA TRAVEL-26AUG05 RULE 7100-PAMAAR
FARE BASIS-NWWEBPM RT-EXCURSION NON DISCOUNTABLE SPECIAL FARE
NONREF/CHG FEE APPLIES/NO VALUE AFTER FLT TIME
01 BK CODE - N -
02 PENALTY - CANCELLATIONS ANY TIME TICKET IS
NON-REFUNDABLE IN CASE OF CANCEL/NO-SHOW/ REFUND.
WAIVED FOR SCHEDULE CHANGE/ILLNESS OR DEATH OF
PASSENGER OR FAMILY MEMBER. NOTE - WAIVER ALSO
APPLIES FOR TRAVELING COMPANION. TICKET HAS NO VALUE
UNLESS TICKETED FLIGHTS ARE CANCELLED PRIOR TO
TICKETED DEPARTURE TIME. CHANGES BEFORE DEPARTURE
CHARGE USD 150.00. WAIVED FOR SCHEDULE CHANGE/ILLNESS
OR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - WAIVER‡
ALSO APPLIES FOR TRAVELING COMPANION. THE ORIGINAL ‡
NON REFUNDABLE AMOUNT REMAINS NON REFUNDABLE. CHD/INF
DISCOUNTS DO NOT APPLY. CHANGES PERMITTED PRIOR TO
TICKETED DEPARTURE TIME OF EACH FLIGHT PROVIDED THE
NEW ITINERARY MEETS ALL THE PROVISIONS OF THE NEW
FARE PURCHASED I.E. ADVANCE RESERVATIONS/TICKET
PURCHASE MINIMUM/MAXIMUM STAY REQUIREMENTS.
ITINERARYS MAY BE REBOOKED UP TO ONE YEAR FROM
ORIGINAL TICKET ISSUE DATE PROVIDED TICKETED FLIGHT
IS CANCELLED PRIOR TO TICKETED DEPARTURE TIME. IF
TICKETED FLIGHT IS NOT CANCELLED PRIOR TO TICKETED
DEPARTURE TIME TICKET HAS NO VALUE. --- TICKETS AT
THESE FARES MAY NOT BE REVALIDATED. TICKETS MUST BE
REISSUED. FARE DIFFERENCE AND CHANGE FEE MUST BE PAID
AND TICKETS MUST BE REISSUED WHEN ITINERARY IS
REBOOKED. --- WHEN THE NEW ITINERARY RESULTS IN A
HIGHER FARE THE DIFFERENCE WILL BE ADD COLLECTED AND
THE USD 150.00 CHANGE FEE WILL APPLY. --- WHEN THE
NEW ITINERARY RESULTS IN A LOWER FARE NO REFUNDS WILL ‡
BE MADE HOWEVER THE DIFFERENCE IN FARE WILL BE ‡
RETURNED TO THE PASSENGER IN THE FORM OF A
NONREFUNDABLE TRAVEL VOUCHER WHICH MAY BE APPLIED
TOWARDS THE PURCHASE OF A TICKET VALID FOR
TRANSPORTATION GOVERNED BY AA. THE USD 150.00
CHANGE FEE WILL APPLY. AFTER DEPARTURE CHARGE USD
150.00. WAIVED FOR SCHEDULE CHANGE/ILLNESS OR DEATH
OF PASSENGER OR FAMILY MEMBER. NOTE - WAIVER ALSO
APPLIES FOR TRAVELING COMPANION. THE ORIGINAL NON
REFUNDABLE AMOUNT REMAINS NON REFUNDABLE. CHD/INF
DISCOUNTS DO NOT APPLY. CHANGES PERMITTED PRIOR TO
TICKETED DEPARTURE TIME OF EACH FLIGHT. --- TICKETS
AT THESE FARES MAY NOT BE REVALIDATED. TICKETS MUST
BE REISSUED. FARE DIFFERENCE AND CHANGE FEE MUST BE
PAID AND TICKETS MUST BE REISSUED WHEN ITINERARY IS
REBOOKED. --- WHEN THE NEW ITINERARY RESULTS IN A
HIGHER FARE THE DIFFERENCE WILL BE ADD COLLECTED AND
THE USD 150.00 CHANGE FEE WILL APPLY. --- WHEN THE
NEW ITINERARY RESULTS IN A LOWER FARE NO REFUNDS WILL ‡
BE MADE HOWEVER THE DIFFERENCE IN FARE WILL BE ‡
RETURNED TO THE PASSENGER IN THE FORM OF A
NONREFUNDABLE TRAVEL VOUCHER WHICH MAY BE APPLIED
TOWARDS THE PURCHASE OF A TICKET VALID FOR
TRANSPORTATION GOVERNED BY AA. THE USD 150.00
CHANGE FEE WILL APPLY
03 RES/TKTG - RES MUST BE MADE NO LATER THAN 7 DAYS BEFORE
DPTR FROM ORIGIN. TKT MUST BE PURCHASED NO LATER THAN
7 DAYS BEFORE DPTR FROM ORIGIN OR 1 DAY AFTER RES IS
MADE, WHICHEVER COMES FIRST. SGMTS USING THIS RULE
MUST BE CONFIRMED.
04 MIN STAY - 3 DAYS. MEASURED FROM DPTR FROM GATEWAY.
06 DAY/TIME - APPLIES AT ANY TIME FRI-SUN ON INTL SECTOR.
DAY/TIME IS BASED ON TRIP DATE OF INTL SECTOR.
07 SEASONS -
FOR TRAVEL FROM CHI TO NGO 23-31AUG05. SEASON IS BASED ON
TRIP DATE RATHER THAN DATE OF ORIGIN AND IS DETERMINED BY
DATE OF DEPARTURE OF EACH TRANSPACIFIC SECTOR.
OR ‡
FOR TRAVEL FROM NGO TO CHI 1-15SEP05. SEASON IS BASED ON ‡
TRIP DATE RATHER THAN DATE OF ORIGIN AND IS DETERMINED BY
DATE OF DEPARTURE OF EACH TRANSPACIFIC SECTOR.
08 BLACKOUTS -
NO BLACKOUT RESTRICTIONS APPLY.
09 EFF/EXP - TICKET MUST BE ISSUED BY 5AUG05. THE FIRST
DATE THAT TRAVEL MAY COMMENCE IS 23AUG05 AND THE LAST
DATE IS 31AUG05. ALL TRAVEL AT THIS FARE MUST BE
COMPLETED BY 15SEP05.
10 FLT APPL -
APPLIES TO ANY FLIGHT EXCEPT AA 5600 - 8399.
11 STOPOVERS - NO ENROUTE STOPOVERS ARE PERMITTED. A
STOPOVER OCCURS WHEN THE PASSENGER DOES NOT DEPART AN
INTERMEDIATE POINT WITHIN 24 HOURS.
12 TICKET RESTRICTIONS -
TICKETS MUST NOT BE ISSUED:
BY PTA
NOTE: TICKETS MUST BE PURCHASED VIA WEB SITE ‡
ONLY. ‡
13 SURCHGS - SURCHG OF USD 45.00 APPLIES PER ADT/CHD/INF
IN EACH DIRECTION. APPLIES TO TRANSATLANTIC INTL
SECTOR. SURCHG OF USD 48.00 APPLIES PER ADT/CHD/INF
IN EACH DIRECTION. APPLIES TO TRANSPACIFIC INTL
SECTOR. SURCHG OF USD 48.00 APPLIES PER ADT/CHD/INF
IN EACH DIRECTION. APPLIES TO INTL SECTOR.
14 DISCOUNTS - *** ACCOMPANIED CHILD 2-11 - NO DISCOUNT.
INFANT UNDER 2 WITH A SEAT - NO DISCOUNT. 1ST INFANT
UNDER 2 WITHOUT A SEAT - NO DISCOUNT. TOUR CONDUCTOR
- NO DISCOUNT. AGENT - NO DISCOUNT. NOTE - RULE
1810/IPRG/SENIOR CITIZEN DISCOUNT PROGRAM RULE
755/IPRG/SENIOR SAAVER CLUB PROGRAM RULE
550/IPRG/PASSENGER OCCUPYING TWO SEATS DO NOT APPLY.
NO OTHER DISCOUNTS APPLY. NOT VALID WITH ANY
MARKETING PROGRAMS/CERTIFICATES COUPONS
15 REROUTE - SEE PENALTY.
16 TRANSFERS -
6 ONLINE TRANSFERS PERMITTED, 3 IN EACH DIRECTION ON AA. ‡
17 COMBINATIONS - ‡
CARRIER / RULE / FARE CIRCLE OPEN ROUND
BASIS TRIP JAW TRIP
SAME / SAME / SAME C C C
SAME / SAME / DIFF C C C
SAME / DIFF / SAME N N N
SAME / DIFF / DIFF N N N
DIFF / SAME / SAME N N N
DIFF / SAME / DIFF N N N
DIFF / DIFF / SAME N N N
DIFF / DIFF / DIFF N N N
Y / PERMITTED N / NOT PERMITTED - / DOES NOT APPLY
C / SEE TEXT FOR CONDITIONS
CONDITIONS APPLICABLE TO
ROUND TRIP/CIRCLE TRIP/SINGLE OPEN JAW -
-TRAVEL MUST BE ENTIRELY VIA AA OR AS PERMITTED IN THE
ROUTING.
-MAY BE COMBINED WITH ANY ROUND TRIP FARE GOVERNED BY ‡
PAMAAR RULE 7100 . ‡
-MOST RESTRICTIVE CONDITIONS APPLY.
ADDITIONAL CONDITIONS APPLY
ROUND TRIP -
-PERMITTED.
-MAY NOT BE USED IN AROUND THE WORLD FARE CONSTRUCTION.
CIRCLE TRIP -
-PERMITTED.
-NO MORE THAN 2 INTERNATIONAL FARE COMPONENTS PERMITTED.
-MAY NOT BE USED IN AROUND THE WORLD FARE CONSTRUCTION.
OPEN JAW -
-SINGLE OPEN JAW PERMITTED AT EITHER ORIGIN OR
DESTINATION.
END-ON-END -
-PERMITTED WITH ALL AA FARES, IF COMBINING WITH FARES
GOVERNED BY AACBR RULE 7999 AND AAMRVP RULE 7100 AND
AA85R RULE 7999 AND ATMAAR RULE 7100 AND WHMAAR RULE
7100 VIA AA.
-CONDITIONS APPLY TO THE ADJACENT LINE OF FLIGHT FARE ‡
COMPONENTS OF THE JOURNEY. ‡
-TRAVEL MUST BE VIA THE FARE COMBINATION POINT.
18 OPEN RTN - NOT ALLOWED.
19 REFUNDS - SEE PENALTY.
21 CO-TERMINALS - NOT APPLICABLE.
29 MISC - WAITLIST AND STANDBY NOT PERMITTED
I'll post the fare rules for NXWEBPM next.
Aug 17, 2005, 2:33 pm
#54
Original Member
Join Date: May 1998
Location: Hellsea - NY, NY, USA
Programs: AA EXP, UA 1K, Marriott LT Titanium
Posts: 1,994
NXWEBPM Fare Rules
QTE F/B BK FARE EFF EXP TKT AP MIN/MAX RTG
43 -W¤NXWEBPM N R 567.00 23AU 31AU*05AU - 3/ - PA01
NXWEBPM USES RULES FOR NXWEBPM
PASSENGER TYPE - NEG/WE3
FROM-CHI TO-NGO CARRIER-AA TRAVEL-26AUG05 RULE 7100-PAMAAR
FARE BASIS-NXWEBPM RT-EXCURSION NON DISCOUNTABLE SPECIAL FARE
NONREF/CHG FEE APPLIES/NO VALUE AFTER FLT TIME
01 BK CODE - N -
02 PENALTY - CANCELLATIONS ANY TIME TICKET IS
NON-REFUNDABLE IN CASE OF CANCEL/NO-SHOW/ REFUND.
WAIVED FOR SCHEDULE CHANGE/ILLNESS OR DEATH OF
PASSENGER OR FAMILY MEMBER. NOTE - WAIVER ALSO
APPLIES FOR TRAVELING COMPANION. TICKET HAS NO VALUE
UNLESS TICKETED FLIGHTS ARE CANCELLED PRIOR TO
TICKETED DEPARTURE TIME. CHANGES BEFORE DEPARTURE
CHARGE USD 150.00. WAIVED FOR SCHEDULE CHANGE/ILLNESS
OR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - WAIVER‡
ALSO APPLIES FOR TRAVELING COMPANION. THE ORIGINAL ‡
NON REFUNDABLE AMOUNT REMAINS NON REFUNDABLE. CHD/INF
DISCOUNTS DO NOT APPLY. CHANGES PERMITTED PRIOR TO
TICKETED DEPARTURE TIME OF EACH FLIGHT PROVIDED THE
NEW ITINERARY MEETS ALL THE PROVISIONS OF THE NEW
FARE PURCHASED I.E. ADVANCE RESERVATIONS/TICKET
PURCHASE MINIMUM/MAXIMUM STAY REQUIREMENTS.
ITINERARYS MAY BE REBOOKED UP TO ONE YEAR FROM
ORIGINAL TICKET ISSUE DATE PROVIDED TICKETED FLIGHT
IS CANCELLED PRIOR TO TICKETED DEPARTURE TIME. IF
TICKETED FLIGHT IS NOT CANCELLED PRIOR TO TICKETED
DEPARTURE TIME TICKET HAS NO VALUE. --- TICKETS AT
THESE FARES MAY NOT BE REVALIDATED. TICKETS MUST BE
REISSUED. FARE DIFFERENCE AND CHANGE FEE MUST BE PAID
AND TICKETS MUST BE REISSUED WHEN ITINERARY IS
REBOOKED. --- WHEN THE NEW ITINERARY RESULTS IN A
HIGHER FARE THE DIFFERENCE WILL BE ADD COLLECTED AND
THE USD 150.00 CHANGE FEE WILL APPLY. --- WHEN THE
NEW ITINERARY RESULTS IN A LOWER FARE NO REFUNDS WILL ‡
BE MADE HOWEVER THE DIFFERENCE IN FARE WILL BE ‡
RETURNED TO THE PASSENGER IN THE FORM OF A
NONREFUNDABLE TRAVEL VOUCHER WHICH MAY BE APPLIED
TOWARDS THE PURCHASE OF A TICKET VALID FOR
TRANSPORTATION GOVERNED BY AA. THE USD 150.00
CHANGE FEE WILL APPLY. AFTER DEPARTURE CHARGE USD
150.00. WAIVED FOR SCHEDULE CHANGE/ILLNESS OR DEATH
OF PASSENGER OR FAMILY MEMBER. NOTE - WAIVER ALSO
APPLIES FOR TRAVELING COMPANION. THE ORIGINAL NON
REFUNDABLE AMOUNT REMAINS NON REFUNDABLE. CHD/INF
DISCOUNTS DO NOT APPLY. CHANGES PERMITTED PRIOR TO
TICKETED DEPARTURE TIME OF EACH FLIGHT. --- TICKETS
AT THESE FARES MAY NOT BE REVALIDATED. TICKETS MUST
BE REISSUED. FARE DIFFERENCE AND CHANGE FEE MUST BE
PAID AND TICKETS MUST BE REISSUED WHEN ITINERARY IS
REBOOKED. --- WHEN THE NEW ITINERARY RESULTS IN A
HIGHER FARE THE DIFFERENCE WILL BE ADD COLLECTED AND
THE USD 150.00 CHANGE FEE WILL APPLY. --- WHEN THE
NEW ITINERARY RESULTS IN A LOWER FARE NO REFUNDS WILL ‡
BE MADE HOWEVER THE DIFFERENCE IN FARE WILL BE ‡
RETURNED TO THE PASSENGER IN THE FORM OF A
NONREFUNDABLE TRAVEL VOUCHER WHICH MAY BE APPLIED
TOWARDS THE PURCHASE OF A TICKET VALID FOR
TRANSPORTATION GOVERNED BY AA. THE USD 150.00
CHANGE FEE WILL APPLY
03 RES/TKTG - RES MUST BE MADE NO LATER THAN 7 DAYS BEFORE
DPTR FROM ORIGIN. TKT MUST BE PURCHASED NO LATER THAN
7 DAYS BEFORE DPTR FROM ORIGIN OR 1 DAY AFTER RES IS
MADE, WHICHEVER COMES FIRST. SGMTS USING THIS RULE
MUST BE CONFIRMED.
04 MIN STAY - 3 DAYS. MEASURED FROM DPTR FROM GATEWAY.
06 DAY/TIME - APPLIES AT ANY TIME MON-THU ON INTL SECTOR.
DAY/TIME IS BASED ON TRIP DATE OF INTL SECTOR.
07 SEASONS -
FOR TRAVEL FROM CHI TO NGO 23-31AUG05. SEASON IS BASED ON
TRIP DATE RATHER THAN DATE OF ORIGIN AND IS DETERMINED BY
DATE OF DEPARTURE OF EACH TRANSPACIFIC SECTOR.
OR ‡
FOR TRAVEL FROM NGO TO CHI 1-15SEP05. SEASON IS BASED ON ‡
TRIP DATE RATHER THAN DATE OF ORIGIN AND IS DETERMINED BY
DATE OF DEPARTURE OF EACH TRANSPACIFIC SECTOR.
08 BLACKOUTS -
NO BLACKOUT RESTRICTIONS APPLY.
09 EFF/EXP - TICKET MUST BE ISSUED BY 5AUG05. THE FIRST
DATE THAT TRAVEL MAY COMMENCE IS 23AUG05 AND THE LAST
DATE IS 31AUG05. ALL TRAVEL AT THIS FARE MUST BE
COMPLETED BY 15SEP05.
10 FLT APPL -
APPLIES TO ANY FLIGHT EXCEPT AA 5600 - 8399.
11 STOPOVERS - NO ENROUTE STOPOVERS ARE PERMITTED. A
STOPOVER OCCURS WHEN THE PASSENGER DOES NOT DEPART AN
INTERMEDIATE POINT WITHIN 24 HOURS.
12 TICKET RESTRICTIONS -
TICKETS MUST NOT BE ISSUED:
BY PTA
NOTE: TICKETS MUST BE PURCHASED VIA WEB SITE ‡
ONLY. ‡
13 SURCHGS - SURCHG OF USD 45.00 APPLIES PER ADT/CHD/INF
IN EACH DIRECTION. APPLIES TO TRANSATLANTIC INTL
SECTOR. SURCHG OF USD 48.00 APPLIES PER ADT/CHD/INF
IN EACH DIRECTION. APPLIES TO TRANSPACIFIC INTL
SECTOR. SURCHG OF USD 48.00 APPLIES PER ADT/CHD/INF
IN EACH DIRECTION. APPLIES TO INTL SECTOR.
14 DISCOUNTS - *** ACCOMPANIED CHILD 2-11 - NO DISCOUNT.
INFANT UNDER 2 WITH A SEAT - NO DISCOUNT. 1ST INFANT
UNDER 2 WITHOUT A SEAT - NO DISCOUNT. TOUR CONDUCTOR
- NO DISCOUNT. AGENT - NO DISCOUNT. NOTE - RULE
1810/IPRG/SENIOR CITIZEN DISCOUNT PROGRAM RULE
755/IPRG/SENIOR SAAVER CLUB PROGRAM RULE
550/IPRG/PASSENGER OCCUPYING TWO SEATS DO NOT APPLY.
NO OTHER DISCOUNTS APPLY. NOT VALID WITH ANY
MARKETING PROGRAMS/CERTIFICATES COUPONS
15 REROUTE - SEE PENALTY.
16 TRANSFERS -
6 ONLINE TRANSFERS PERMITTED, 3 IN EACH DIRECTION ON AA. ‡
17 COMBINATIONS - ‡
CARRIER / RULE / FARE CIRCLE OPEN ROUND
BASIS TRIP JAW TRIP
SAME / SAME / SAME C C C
SAME / SAME / DIFF C C C
SAME / DIFF / SAME N N N
SAME / DIFF / DIFF N N N
DIFF / SAME / SAME N N N
DIFF / SAME / DIFF N N N
DIFF / DIFF / SAME N N N
DIFF / DIFF / DIFF N N N
Y / PERMITTED N / NOT PERMITTED - / DOES NOT APPLY
C / SEE TEXT FOR CONDITIONS
CONDITIONS APPLICABLE TO
ROUND TRIP/CIRCLE TRIP/SINGLE OPEN JAW -
-TRAVEL MUST BE ENTIRELY VIA AA OR AS PERMITTED IN THE
ROUTING.
-MAY BE COMBINED WITH ANY ROUND TRIP FARE GOVERNED BY ‡
PAMAAR RULE 7100 . ‡
-MOST RESTRICTIVE CONDITIONS APPLY.
ADDITIONAL CONDITIONS APPLY
ROUND TRIP -
-PERMITTED.
-MAY NOT BE USED IN AROUND THE WORLD FARE CONSTRUCTION.
CIRCLE TRIP -
-PERMITTED.
-NO MORE THAN 2 INTERNATIONAL FARE COMPONENTS PERMITTED.
-MAY NOT BE USED IN AROUND THE WORLD FARE CONSTRUCTION.
OPEN JAW -
-SINGLE OPEN JAW PERMITTED AT EITHER ORIGIN OR
DESTINATION.
END-ON-END -
-PERMITTED WITH ALL AA FARES, IF COMBINING WITH FARES
GOVERNED BY AACBR RULE 7999 AND AAMRVP RULE 7100 AND
AA85R RULE 7999 AND ATMAAR RULE 7100 AND WHMAAR RULE
7100 VIA AA.
-CONDITIONS APPLY TO THE ADJACENT LINE OF FLIGHT FARE ‡
COMPONENTS OF THE JOURNEY. ‡
-TRAVEL MUST BE VIA THE FARE COMBINATION POINT.
18 OPEN RTN - NOT ALLOWED.
19 REFUNDS - SEE PENALTY.
21 CO-TERMINALS - NOT APPLICABLE.
29 MISC - WAITLIST AND STANDBY NOT PERMITTED
43 -W¤NXWEBPM N R 567.00 23AU 31AU*05AU - 3/ - PA01
NXWEBPM USES RULES FOR NXWEBPM
PASSENGER TYPE - NEG/WE3
FROM-CHI TO-NGO CARRIER-AA TRAVEL-26AUG05 RULE 7100-PAMAAR
FARE BASIS-NXWEBPM RT-EXCURSION NON DISCOUNTABLE SPECIAL FARE
NONREF/CHG FEE APPLIES/NO VALUE AFTER FLT TIME
01 BK CODE - N -
02 PENALTY - CANCELLATIONS ANY TIME TICKET IS
NON-REFUNDABLE IN CASE OF CANCEL/NO-SHOW/ REFUND.
WAIVED FOR SCHEDULE CHANGE/ILLNESS OR DEATH OF
PASSENGER OR FAMILY MEMBER. NOTE - WAIVER ALSO
APPLIES FOR TRAVELING COMPANION. TICKET HAS NO VALUE
UNLESS TICKETED FLIGHTS ARE CANCELLED PRIOR TO
TICKETED DEPARTURE TIME. CHANGES BEFORE DEPARTURE
CHARGE USD 150.00. WAIVED FOR SCHEDULE CHANGE/ILLNESS
OR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - WAIVER‡
ALSO APPLIES FOR TRAVELING COMPANION. THE ORIGINAL ‡
NON REFUNDABLE AMOUNT REMAINS NON REFUNDABLE. CHD/INF
DISCOUNTS DO NOT APPLY. CHANGES PERMITTED PRIOR TO
TICKETED DEPARTURE TIME OF EACH FLIGHT PROVIDED THE
NEW ITINERARY MEETS ALL THE PROVISIONS OF THE NEW
FARE PURCHASED I.E. ADVANCE RESERVATIONS/TICKET
PURCHASE MINIMUM/MAXIMUM STAY REQUIREMENTS.
ITINERARYS MAY BE REBOOKED UP TO ONE YEAR FROM
ORIGINAL TICKET ISSUE DATE PROVIDED TICKETED FLIGHT
IS CANCELLED PRIOR TO TICKETED DEPARTURE TIME. IF
TICKETED FLIGHT IS NOT CANCELLED PRIOR TO TICKETED
DEPARTURE TIME TICKET HAS NO VALUE. --- TICKETS AT
THESE FARES MAY NOT BE REVALIDATED. TICKETS MUST BE
REISSUED. FARE DIFFERENCE AND CHANGE FEE MUST BE PAID
AND TICKETS MUST BE REISSUED WHEN ITINERARY IS
REBOOKED. --- WHEN THE NEW ITINERARY RESULTS IN A
HIGHER FARE THE DIFFERENCE WILL BE ADD COLLECTED AND
THE USD 150.00 CHANGE FEE WILL APPLY. --- WHEN THE
NEW ITINERARY RESULTS IN A LOWER FARE NO REFUNDS WILL ‡
BE MADE HOWEVER THE DIFFERENCE IN FARE WILL BE ‡
RETURNED TO THE PASSENGER IN THE FORM OF A
NONREFUNDABLE TRAVEL VOUCHER WHICH MAY BE APPLIED
TOWARDS THE PURCHASE OF A TICKET VALID FOR
TRANSPORTATION GOVERNED BY AA. THE USD 150.00
CHANGE FEE WILL APPLY. AFTER DEPARTURE CHARGE USD
150.00. WAIVED FOR SCHEDULE CHANGE/ILLNESS OR DEATH
OF PASSENGER OR FAMILY MEMBER. NOTE - WAIVER ALSO
APPLIES FOR TRAVELING COMPANION. THE ORIGINAL NON
REFUNDABLE AMOUNT REMAINS NON REFUNDABLE. CHD/INF
DISCOUNTS DO NOT APPLY. CHANGES PERMITTED PRIOR TO
TICKETED DEPARTURE TIME OF EACH FLIGHT. --- TICKETS
AT THESE FARES MAY NOT BE REVALIDATED. TICKETS MUST
BE REISSUED. FARE DIFFERENCE AND CHANGE FEE MUST BE
PAID AND TICKETS MUST BE REISSUED WHEN ITINERARY IS
REBOOKED. --- WHEN THE NEW ITINERARY RESULTS IN A
HIGHER FARE THE DIFFERENCE WILL BE ADD COLLECTED AND
THE USD 150.00 CHANGE FEE WILL APPLY. --- WHEN THE
NEW ITINERARY RESULTS IN A LOWER FARE NO REFUNDS WILL ‡
BE MADE HOWEVER THE DIFFERENCE IN FARE WILL BE ‡
RETURNED TO THE PASSENGER IN THE FORM OF A
NONREFUNDABLE TRAVEL VOUCHER WHICH MAY BE APPLIED
TOWARDS THE PURCHASE OF A TICKET VALID FOR
TRANSPORTATION GOVERNED BY AA. THE USD 150.00
CHANGE FEE WILL APPLY
03 RES/TKTG - RES MUST BE MADE NO LATER THAN 7 DAYS BEFORE
DPTR FROM ORIGIN. TKT MUST BE PURCHASED NO LATER THAN
7 DAYS BEFORE DPTR FROM ORIGIN OR 1 DAY AFTER RES IS
MADE, WHICHEVER COMES FIRST. SGMTS USING THIS RULE
MUST BE CONFIRMED.
04 MIN STAY - 3 DAYS. MEASURED FROM DPTR FROM GATEWAY.
06 DAY/TIME - APPLIES AT ANY TIME MON-THU ON INTL SECTOR.
DAY/TIME IS BASED ON TRIP DATE OF INTL SECTOR.
07 SEASONS -
FOR TRAVEL FROM CHI TO NGO 23-31AUG05. SEASON IS BASED ON
TRIP DATE RATHER THAN DATE OF ORIGIN AND IS DETERMINED BY
DATE OF DEPARTURE OF EACH TRANSPACIFIC SECTOR.
OR ‡
FOR TRAVEL FROM NGO TO CHI 1-15SEP05. SEASON IS BASED ON ‡
TRIP DATE RATHER THAN DATE OF ORIGIN AND IS DETERMINED BY
DATE OF DEPARTURE OF EACH TRANSPACIFIC SECTOR.
08 BLACKOUTS -
NO BLACKOUT RESTRICTIONS APPLY.
09 EFF/EXP - TICKET MUST BE ISSUED BY 5AUG05. THE FIRST
DATE THAT TRAVEL MAY COMMENCE IS 23AUG05 AND THE LAST
DATE IS 31AUG05. ALL TRAVEL AT THIS FARE MUST BE
COMPLETED BY 15SEP05.
10 FLT APPL -
APPLIES TO ANY FLIGHT EXCEPT AA 5600 - 8399.
11 STOPOVERS - NO ENROUTE STOPOVERS ARE PERMITTED. A
STOPOVER OCCURS WHEN THE PASSENGER DOES NOT DEPART AN
INTERMEDIATE POINT WITHIN 24 HOURS.
12 TICKET RESTRICTIONS -
TICKETS MUST NOT BE ISSUED:
BY PTA
NOTE: TICKETS MUST BE PURCHASED VIA WEB SITE ‡
ONLY. ‡
13 SURCHGS - SURCHG OF USD 45.00 APPLIES PER ADT/CHD/INF
IN EACH DIRECTION. APPLIES TO TRANSATLANTIC INTL
SECTOR. SURCHG OF USD 48.00 APPLIES PER ADT/CHD/INF
IN EACH DIRECTION. APPLIES TO TRANSPACIFIC INTL
SECTOR. SURCHG OF USD 48.00 APPLIES PER ADT/CHD/INF
IN EACH DIRECTION. APPLIES TO INTL SECTOR.
14 DISCOUNTS - *** ACCOMPANIED CHILD 2-11 - NO DISCOUNT.
INFANT UNDER 2 WITH A SEAT - NO DISCOUNT. 1ST INFANT
UNDER 2 WITHOUT A SEAT - NO DISCOUNT. TOUR CONDUCTOR
- NO DISCOUNT. AGENT - NO DISCOUNT. NOTE - RULE
1810/IPRG/SENIOR CITIZEN DISCOUNT PROGRAM RULE
755/IPRG/SENIOR SAAVER CLUB PROGRAM RULE
550/IPRG/PASSENGER OCCUPYING TWO SEATS DO NOT APPLY.
NO OTHER DISCOUNTS APPLY. NOT VALID WITH ANY
MARKETING PROGRAMS/CERTIFICATES COUPONS
15 REROUTE - SEE PENALTY.
16 TRANSFERS -
6 ONLINE TRANSFERS PERMITTED, 3 IN EACH DIRECTION ON AA. ‡
17 COMBINATIONS - ‡
CARRIER / RULE / FARE CIRCLE OPEN ROUND
BASIS TRIP JAW TRIP
SAME / SAME / SAME C C C
SAME / SAME / DIFF C C C
SAME / DIFF / SAME N N N
SAME / DIFF / DIFF N N N
DIFF / SAME / SAME N N N
DIFF / SAME / DIFF N N N
DIFF / DIFF / SAME N N N
DIFF / DIFF / DIFF N N N
Y / PERMITTED N / NOT PERMITTED - / DOES NOT APPLY
C / SEE TEXT FOR CONDITIONS
CONDITIONS APPLICABLE TO
ROUND TRIP/CIRCLE TRIP/SINGLE OPEN JAW -
-TRAVEL MUST BE ENTIRELY VIA AA OR AS PERMITTED IN THE
ROUTING.
-MAY BE COMBINED WITH ANY ROUND TRIP FARE GOVERNED BY ‡
PAMAAR RULE 7100 . ‡
-MOST RESTRICTIVE CONDITIONS APPLY.
ADDITIONAL CONDITIONS APPLY
ROUND TRIP -
-PERMITTED.
-MAY NOT BE USED IN AROUND THE WORLD FARE CONSTRUCTION.
CIRCLE TRIP -
-PERMITTED.
-NO MORE THAN 2 INTERNATIONAL FARE COMPONENTS PERMITTED.
-MAY NOT BE USED IN AROUND THE WORLD FARE CONSTRUCTION.
OPEN JAW -
-SINGLE OPEN JAW PERMITTED AT EITHER ORIGIN OR
DESTINATION.
END-ON-END -
-PERMITTED WITH ALL AA FARES, IF COMBINING WITH FARES
GOVERNED BY AACBR RULE 7999 AND AAMRVP RULE 7100 AND
AA85R RULE 7999 AND ATMAAR RULE 7100 AND WHMAAR RULE
7100 VIA AA.
-CONDITIONS APPLY TO THE ADJACENT LINE OF FLIGHT FARE ‡
COMPONENTS OF THE JOURNEY. ‡
-TRAVEL MUST BE VIA THE FARE COMBINATION POINT.
18 OPEN RTN - NOT ALLOWED.
19 REFUNDS - SEE PENALTY.
21 CO-TERMINALS - NOT APPLICABLE.
29 MISC - WAITLIST AND STANDBY NOT PERMITTED
I still think that AA should permit the OP to buy back the discount, and then use his VIPs. Especially considering that there has been no communication about their ineligibility in this situation.
Also, AA really should disseminate some form of official communication on this so as to prevent this confusion going forward. If even some of our most esteemed and knowledgable EXPs on this forum are surprised by this, then obviously there's room for improvement in the way AA makes known the terms of the VIPs.
Aug 17, 2005, 2:34 pm
#55
Original Member
Join Date: May 1998
Location: Hellsea - NY, NY, USA
Programs: AA EXP, UA 1K, Marriott LT Titanium
Posts: 1,994
Originally Posted by COOLIO
Im a bit worried about this discount voucher use thing. I used one and Im now worried I wont get miles, as it was an N fare. Whole reason i booked with AA was for the miles.
Aug 17, 2005, 2:34 pm
#56
FlyerTalk Evangelist
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
Originally Posted by RChavez
By the bolded portion above, they shouldn't have taken your discount code. It also could be construed that your VIP isn't eligible either. Though, in my experience, elite upgrades are typically excluded from that restriction. The intent generally is more around $ off or % off coupons when they mean Marketing coupons.
AA needs to come to its senses here.
Aug 17, 2005, 2:39 pm
#57
Join Date: Dec 2001
Posts: 5,748
The bolded part is in section 14 dealing with discounts. Nothing to do with upgrades. I suspect all non-discountable fars wil have the same section and may make most cheap fares (and possibly all web fares) unupgradeable!
I think you are correct that they should not have allowed the discount code rather than deny the upgrade.
May be they realized that mistake and rather than void the discount and ask for more money, they are trying to hit him up for a change fee or for an upsell to another fare instead and hence the change in story.
Since the OP is willing to forgo the discount, the right thing for AA to do is to first allow the upgrade with no changes (for screwing up on this one and giving him a run around) and if they want to be small asses, remove the discount and then allow the upgrade. Knowing AA, I wouldn't be surprised if they threatened to remove the discount and then refused the upgrade waitlisting or (refused to upgrade).
The OP may want to call up and ask them exactly where in the fare rules it says that upgrades are not allowed as you have the fare rules with you.
I think you are correct that they should not have allowed the discount code rather than deny the upgrade.
May be they realized that mistake and rather than void the discount and ask for more money, they are trying to hit him up for a change fee or for an upsell to another fare instead and hence the change in story.
Since the OP is willing to forgo the discount, the right thing for AA to do is to first allow the upgrade with no changes (for screwing up on this one and giving him a run around) and if they want to be small asses, remove the discount and then allow the upgrade. Knowing AA, I wouldn't be surprised if they threatened to remove the discount and then refused the upgrade waitlisting or (refused to upgrade).
The OP may want to call up and ask them exactly where in the fare rules it says that upgrades are not allowed as you have the fare rules with you.
Aug 17, 2005, 2:46 pm
#58
Original Poster
Join Date: Mar 2003
Location: EWR
Posts: 681
Originally Posted by RChavez
Same deal here too.
I still think that AA should permit the OP to buy back the discount, and then use his VIPs. Especially considering that there has been no communication about their ineligibility in this situation.
Also, AA really should disseminate some form of official communication on this so as to prevent this confusion going forward. If even some of our most esteemed and knowledgable EXPs on this forum are surprised by this, then obviously there's room for improvement in the way AA makes known the terms of the VIPs.
I still think that AA should permit the OP to buy back the discount, and then use his VIPs. Especially considering that there has been no communication about their ineligibility in this situation.
Also, AA really should disseminate some form of official communication on this so as to prevent this confusion going forward. If even some of our most esteemed and knowledgable EXPs on this forum are surprised by this, then obviously there's room for improvement in the way AA makes known the terms of the VIPs.
i think the point of contention here is not the 5% discount (which everyone suspected, save the sup i spoke to), but rather the n*webpm fare.
after hitting a wall for 15-20min talking to the sup, i blinked and topped up another my fare to one that was upgradable. i'm not very good at thinking on the move, so i might have failed to pursue strategies that might have tilted the conversation. if there's anything else i can do at this point, i'd appreciate hearing it.
to me, if aa.com says that only i,o,q fares are non-upgradable, any fare basis that starts with n should be upgradable. i think they are bending logic by interpreting those 2 lines the way they did.
the fact that the same priced tickets is an "o" fare now makes me wonder if someone in aa mistakenly put it in the n fare bucket weeks ago and they are mopping it up now ... false advertising through incompetence?
Aug 17, 2005, 2:48 pm
#59
Original Poster
Join Date: Mar 2003
Location: EWR
Posts: 681
Originally Posted by venk
The bolded part is in section 14 dealing with discounts. Nothing to do with upgrades. I suspect all non-discountable fars wil have the same section and may make most cheap fares (and possibly all web fares) unupgradeable!
I think you are correct that they should not have allowed the discount code rather than deny the upgrade.
May be they realized that mistake and rather than void the discount and ask for more money, they are trying to hit him up for a change fee or for an upsell to another fare instead and hence the change in story.
Since the OP is willing to forgo the discount, the right thing for AA to do is to first allow the upgrade with no changes (for screwing up on this one and giving him a run around) and if they want to be small asses, remove the discount and then allow the upgrade. Knowing AA, I wouldn't be surprised if they threatened to remove the discount and then refused the upgrade waitlisting or (refused to upgrade).
The OP may want to call up and ask them exactly where in the fare rules it says that upgrades are not allowed as you have the fare rules with you.
I think you are correct that they should not have allowed the discount code rather than deny the upgrade.
May be they realized that mistake and rather than void the discount and ask for more money, they are trying to hit him up for a change fee or for an upsell to another fare instead and hence the change in story.
Since the OP is willing to forgo the discount, the right thing for AA to do is to first allow the upgrade with no changes (for screwing up on this one and giving him a run around) and if they want to be small asses, remove the discount and then allow the upgrade. Knowing AA, I wouldn't be surprised if they threatened to remove the discount and then refused the upgrade waitlisting or (refused to upgrade).
The OP may want to call up and ask them exactly where in the fare rules it says that upgrades are not allowed as you have the fare rules with you.
MARKETING PROGRAMS/CERTIFICATES COUPONS ... is the vip officially known as any of these?
Aug 17, 2005, 2:52 pm
#60
Original Member
Join Date: May 1998
Location: Hellsea - NY, NY, USA
Programs: AA EXP, UA 1K, Marriott LT Titanium
Posts: 1,994
Originally Posted by FWAAA
I agree; the language of the fare rules in no way supports AA's no-upgrade position.
AA needs to come to its senses here.
AA needs to come to its senses here.
Therefore, it's reasonable to assume that even a well-informed customer would not know that this particular fare was not eligible. It is a bit unreasonable, in my opinion, to ask a customer to sift through pages of complex and arcane fare rules to determine whether his/her purchase is upgradable.
For those reasons, I agree that AA should really give him back his upgrade, but wanted to at least point out that there is some basis for this restriction in the fare rules. But, c'mon AA...let the OP buy back his discount, and you take his VIP(s).
Aug 17, 2005, 2:53 pm
#61
FlyerTalk Evangelist
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
Originally Posted by saimike
venk, just playing devil's advocate here ... it did say NOT VALID WITH ANY
MARKETING PROGRAMS/CERTIFICATES COUPONS ... is the vip officially known as any of these?
MARKETING PROGRAMS/CERTIFICATES COUPONS ... is the vip officially known as any of these?
AA is clearly wrong here. But glad to hear that you are allowed to upgrade. Shame you were wrongly convinced to spend more $$$ to do what your N fare entitled you to do in the first place.
Aug 17, 2005, 2:59 pm
#62
Original Member
Join Date: May 1998
Location: Hellsea - NY, NY, USA
Programs: AA EXP, UA 1K, Marriott LT Titanium
Posts: 1,994
Originally Posted by saimike
venk, just playing devil's advocate here ... it did say NOT VALID WITH ANY
MARKETING PROGRAMS/CERTIFICATES COUPONS ... is the vip officially known as any of these?
MARKETING PROGRAMS/CERTIFICATES COUPONS ... is the vip officially known as any of these?
The discounts fare rule category is not just used for $ off or % discount coupons, but also for other marketing offers. It's just called discounts because that's what they decide to name the category. There is no fare rule category that deals specifically with upgrades.
Last edited by RChavez; Aug 17, 2005 at 3:02 pm Reason: Added clarification regarding Discounts fare rule category
Aug 17, 2005, 3:05 pm
#63
Original Poster
Join Date: Mar 2003
Location: EWR
Posts: 681
just a thought here ... but it seems that the exec plat's hands may be collectively tied here as far as letting me upg my original ticket at its original price (sans 5% discount if applicable).
so if i had to escalate this, who should i talk to? who would have the authority to do this?
so if i had to escalate this, who should i talk to? who would have the authority to do this?
Aug 17, 2005, 3:10 pm
#64
Original Poster
Join Date: Mar 2003
Location: EWR
Posts: 681
Originally Posted by RChavez
Yes, this is the exact phrase I was referring to as being AA's basis for maintaining the fare is ineligible for upgrade. Technically, a VIP upgrade is a marketing coupon. However, I don't think this is the intent of that phrase to include VIP upgrades in the restriction, but rather possibly other marketing upgrade certificates or discounts (e.g. incentive space available upgrade certs, or other similar coupons).
The discounts fare rule category is not just used for $ off or % discount coupons, but also for other marketing offers. It's just called discounts because that's what they decide to name the category. There is no fare rule category that deals specifically with upgrades.
The discounts fare rule category is not just used for $ off or % discount coupons, but also for other marketing offers. It's just called discounts because that's what they decide to name the category. There is no fare rule category that deals specifically with upgrades.
Aug 17, 2005, 3:24 pm
#65
Join Date: Apr 1999
Location: Andover, MA, 01810
Posts: 1,972
The current EXP guide says that VIPs are good only on published fare tickets. Web fares are not considered published fares. In the past the VIP rules specifically included web fares, but apparently not anymore.
Aug 17, 2005, 3:27 pm
#66
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Originally Posted by UserMark
The current EXP guide says that VIPs are good only on published fare tickets. Web fares are not considered published fares. In the past the VIP rules specifically included web fares, but apparently not anymore.
Aug 17, 2005, 3:27 pm
#67
Original Member
Join Date: May 1998
Location: Hellsea - NY, NY, USA
Programs: AA EXP, UA 1K, Marriott LT Titanium
Posts: 1,994
Originally Posted by saimike
then this sets a dangerous precedent ...
However, I would say you have a strong argument from the perspective that one sentence in a 5-10 page fare rule listing does not constitute effective notification that this fare is ineligible for the VIP upgrade. If they fall back to the promo, reiterate that there was NO communication of that restriction in anything you could have seen either in the promo details or the EXP program rules.
Everything published about the VIP upgrades states that I, O, and intercontinental Q fares are ineligible for upgrade, but absolutely nothing about N fares. It is also the precedent that web fares are upgradable, and many folks on here can attest to that fact. Therefore, in your case, you had no way of knowing that your fare was ineligible.
At this point, with this back and forth, AA should really just upgrade you at your current fare even if in their minds it's a "one time exception".
Aug 17, 2005, 3:29 pm
#68
Original Member
Join Date: May 1998
Location: Hellsea - NY, NY, USA
Programs: AA EXP, UA 1K, Marriott LT Titanium
Posts: 1,994
Originally Posted by UserMark
The current EXP guide says that VIPs are good only on published fare tickets. Web fares are not considered published fares. In the past the VIP rules specifically included web fares, but apparently not anymore.
Is there a change in the wording of the VIP rules between years past and the current year to specifically drop web fares from the list of eligible fares in the T&Cs?
Aug 17, 2005, 3:31 pm
#69
Original Poster
Join Date: Mar 2003
Location: EWR
Posts: 681
Originally Posted by UserMark
The current EXP guide says that VIPs are good only on published fare tickets. Web fares are not considered published fares. In the past the VIP rules specifically included web fares, but apparently not anymore.
Aug 17, 2005, 3:45 pm
#70
FlyerTalk Evangelist
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
Originally Posted by UserMark
The current EXP guide says that VIPs are good only on published fare tickets. Web fares are not considered published fares. In the past the VIP rules specifically included web fares, but apparently not anymore.
Apparently, AA has rescinded, now that VIPs are electronic, the ability to upgrade fares purchased on aa.com, which was expressly allowed prior to the electronic VIPs. The restriction on VIP usage on nonpublished fares has always existed.
Definition of Published Fares: "Published Fares" means fares for American Air Carriage published by American through ATPCO and made available by American with unrestricted viewership for sale to the general public through all ARC or IATA accredited travel agencies, but expressly excluding Opaque Fares, Web Fares, Consolidator Fares, Wholesale Fares and Targeted Fares.
Definition of Web Fare: "Web Fares" means Unpublished Fares (but excluding Targeted Fares, Opaque Fares, Consolidator Fares and Wholesale Fares) that American makes available to the general public for purchase and that can
only be booked and purchased (i) on www.aa.com, (ii) on the internet web site of a travel agency authorized by American to sell such fares as the agent of American or (iii) through travel agencies authorized by American to sell such fares as the agent of American in accordance with the terms of the
EveryFareSM Program.
This sucks. VIPs have become less usable, once again.
Lesson: Make sure your fare is published if you want to be certain you can upgrade it with VIPs.
Aug 17, 2005, 3:45 pm
#71
Join Date: Apr 2003
Location: Chicago, IL
Programs: AA Platinum, 2 Million Miles
Posts: 1,248
Post above this makes mine irrelevant
Last edited by Val; Aug 17, 2005 at 3:47 pm Reason: Post above this makes mine irrelevant
Aug 17, 2005, 3:54 pm
#72
Join Date: Dec 2001
Posts: 5,748
Since you have already anted up for the higher fare, the best bet here would be to write a letter to AA Customer Service, include a copy of the fare rules (without any bold letter for any section!) posted here and simply state without going into any discussion that you have been incorrectly forced to buy up to upgrade and that you should have been able to upgrade the previous fare that you had and that you would like a refund of the difference. Also mention that you were told that the discount made it non-upgradeable stating that it is not correct either since there were no conditions given to you on the use of the discount for upgrades but nevertheless you had offered to forgo the discount for the upgrade and that you were refused with a new explanation that the fare code was not upgradeable.
The critical key to these letters having a chance at success with AA is
1. Write as few words as possible to state the very simple request.
2. Clearly indicate that you are just looking for refund of the difference (i.e., the amount you paid up to get an upgrade). Don't mention anything else.
3. Do not include ANY other issue or any other debate or any other possibility or any thing other (including any mention of anything anyone may have told you) than the simple few sentences above asking for a refund, the reason for the refund and stating the relevant flight numbers and dates and nothing else
4. Do not include any threats, compliments, or any legal words. Do not compliment or say bad things about any of the agents you dealt with.
5. Do not give any hooks or indications that anything else is a possible outcome other than that of a refund.
6. Read the above 5 points again before you send and remove all statements that neither satisfy the above nor contribute to stating the single issue and the requested outcome.
The above might seem like a no-brainer but most people are incapable of writing such a simple letter unless they exercise care and land up with AA addressing a completely different point in the response.
The critical key to these letters having a chance at success with AA is
1. Write as few words as possible to state the very simple request.
2. Clearly indicate that you are just looking for refund of the difference (i.e., the amount you paid up to get an upgrade). Don't mention anything else.
3. Do not include ANY other issue or any other debate or any other possibility or any thing other (including any mention of anything anyone may have told you) than the simple few sentences above asking for a refund, the reason for the refund and stating the relevant flight numbers and dates and nothing else
4. Do not include any threats, compliments, or any legal words. Do not compliment or say bad things about any of the agents you dealt with.
5. Do not give any hooks or indications that anything else is a possible outcome other than that of a refund.
6. Read the above 5 points again before you send and remove all statements that neither satisfy the above nor contribute to stating the single issue and the requested outcome.
The above might seem like a no-brainer but most people are incapable of writing such a simple letter unless they exercise care and land up with AA addressing a completely different point in the response.
Aug 17, 2005, 3:58 pm
#73
Join Date: Apr 1999
Location: Andover, MA, 01810
Posts: 1,972
Thank you for the explanation of what a web fare is. I was fuzzy on that point myself. How exactly does one tell that a fare is a web fare? In the OP's case, the word "WEB" in the fare basis is an obvious giveaway. Is there anything else? Actually, until I read his post, I hadn't seen web fares (or what I thought were web fares) with the word "WEB" for quite some time. Most recently they had the word "AA" instead (for example BOS-MCO QA7CAA3N). Or are the "AA" fares something else?
Aug 17, 2005, 4:03 pm
#74
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,537
Originally Posted by UserMark
Thank you for the explanation of what a web fare is. I was fuzzy on that point myself. How exactly does one tell that a fare is a web fare? In the OP's case, the word "WEB" in the fare basis is an obvious giveaway. Is there anything else? Actually, until I read his post, I hadn't seen web fares (or what I thought were web fares) with the word "WEB" for quite some time. Most recently they had the word "AA" instead (for example BOS-MCO QA7CAA3N). Or are the "AA" fares something else?
Cheers.
Aug 17, 2005, 4:13 pm
#75
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
A thought:
Kurt Stache
President
AAdvantage Marketing Programs
PO BOX 619688
D/FW Airport Texas, USA 75261-9688
?
It's ultimately his baby - if he persists in tossing it out with the bathwater, I think it would be a truly Salomonic decision, to mix some metaphors.
Kurt Stache
President
AAdvantage Marketing Programs
PO BOX 619688
D/FW Airport Texas, USA 75261-9688
?
It's ultimately his baby - if he persists in tossing it out with the bathwater, I think it would be a truly Salomonic decision, to mix some metaphors.
Originally Posted by saimike
just a thought here ... but it seems that the exec plat's hands may be collectively tied here as far as letting me upg my original ticket at its original price (sans 5% discount if applicable).
so if i had to escalate this, who should i talk to? who would have the authority to do this?
so if i had to escalate this, who should i talk to? who would have the authority to do this?
Aug 17, 2005, 4:15 pm
#76
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,537
Originally Posted by JDiver
I think it would be a truly Salomonic decision, to mix some metaphors.
.Cheers.
Aug 17, 2005, 4:18 pm
#77
FlyerTalk Evangelist
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
Originally Posted by UserMark
Thank you for the explanation of what a web fare is. I was fuzzy on that point myself. How exactly does one tell that a fare is a web fare? In the OP's case, the word "WEB" in the fare basis is an obvious giveaway. Is there anything else? Actually, until I read his post, I hadn't seen web fares (or what I thought were web fares) with the word "WEB" for quite some time. Most recently they had the word "AA" instead (for example BOS-MCO QA7CAA3N). Or are the "AA" fares something else?
QXWEBCC
Day Time Application
PERMITTED MON THROUGH THU FROM THE GATEWAY.
Seasonality
Not Applicable
Flight Applications
THE FARE COMPONENT MUST NOT BE ON ONE OR MORE OF THE FOLLOWING AA FLIGHTS 5600 THROUGH 8399.
Sales Restrictions
TICKETS MUST BE ISSUED ON/BEFORE 30SEP 05. FARES MAY ONLY BE SOLD BY AA AND MAY NOT BE SOLD BY TRAVEL AGENTS. SALE IS RESTRICTED TO SPECIFIC AGENTS. NOTE - TICKETS MUST BE PURCHASED VIA THE AA.COM OR TRAVELOCITY WEB SITES ONLY. AND - SALE IS RESTRICTED TO SPECIFIC AGENTS. FARES MAY ONLY BE SOLD BY AA AND MAY NOT BE SOLD BY TRAVEL AGENTS. SALE IS RESTRICTED TO SPECIFIC AGENTS. AND - FARES MAY ONLY BE SOLD BY AA AND MAY NOT BE SOLD BY TRAVEL AGENTS. SALE IS RESTRICTED TO SPECIFIC AGENTS. NOTE - TICKETS MUST BE PURCHASED VIA THE AA.COM OR TRAVELOCITY WEB SITES ONLY. AND - SALE IS RESTRICTED TO SPECIFIC AGENTS. SALE IS RESTRICTED TO SPECIFIC AGENTS. TICKETS MAY NOT BE ISSUED BY PTA/SELF TICKETS/WRITE-YOUR- OWN TICKETS. NOTE - TICKETS MUST BE PURCHASED VIA TRAVELOCITY WEB SITE ONLY. OR - SALE IS RESTRICTED TO SPECIFIC AGENTS. TICKETS MAY NOT BE ISSUED BY PTA/SELF TICKETS/WRITE- YOUR-OWN TICKETS. NOTE - TICKETS MUST BE PURCHASED VIA TRAVELOCITY WEB SITE ONLY. FARES MAY ONLY BE SOLD BY AA AND MAY NOT BE SOLD BY TRAVEL AGENTS. AND - SALE IS RESTRICTED TO SPECIFIC AGENTS.
Advance Reservation
Ticketing Restrictions
RESERVATIONS ARE REQUIRED FOR ALL SECTORS. WAITLIST NOT PERMITTED. TICKETING MUST BE COMPLETED WITHIN 1 DAY AFTER RESERVATIONS ARE MADE.
Embargo Dates
FROM THE UNITED STATES - TRAVEL IS NOT PERMITTED 16DEC 05 THROUGH 24DEC 05 FOR THE DEPARTURE GATEWAY. TO THE UNITED STATES - TRAVEL IS NOT PERMITTED 31DEC 05 THROUGH 08JAN 06 FOR THE DEPARTURE GATEWAY.
Minimum Stay
RETURN TRAVEL FROM LAST STOPOVER MUST COMMENCE NO EARLIER THAN 3 DAYS AFTER DEPARTURE FROM FARE ORIGIN.
Maximum Stay
RETURN TRAVEL FROM LAST STOPOVER MUST COMMENCE NO LATER THAN MIDNIGHT 30 DAYS AFTER DEPARTURE FROM FARE ORIGIN.
Penalties CANCELLATIONS ANY TIME TICKET IS NON-REFUNDABLE IN CASE OF CANCEL/NO-SHOW/ REFUND. WAIVED FOR SCHEDULE CHANGE/ILLNESS OR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - WAIVER ALSO APPLIES FOR TRAVELING COMPANION. TICKET HAS NO VALUE UNLESS TICKETED FLIGHTS ARE CANCELLED PRIOR TO TICKETED DEPARTURE TIME. CHANGES BEFORE DEPARTURE CHARGE USD 100.00. WAIVED FOR SCHEDULE CHANGE/ILLNESS OR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - WAIVER ALSO APPLIES TO TRAVELING COMPANION. THE ORIGINAL NON-REFUNDABLE AMOUNT REMAINS NON-REFUNDABLE. CHANGES ARE PERMITTED PRIOR TO THE TICKETED DEPARTURE TIME OF EACH FLIGHT PROVIDED THE NEW ITINERARY MEETS ALL THE PROVISIONS OF THE NEW FARE PURCHASED I.E. ADVANCE RESERVATION/TICKET PURCHASE MINIMUM /MAXIMUM STAY REQUIREMENTS. ITINERARIES MAY BE REBOOKED UP TO ONE YEAR FROM ORIGINAL TICKET ISSUE DATE PROVIDED TICKETED FLIGHT IS CANCELLED PRIOR TO TICKETED DEPARTURE TIME. IF TICKETED FLIGHT IS NOT CANCELLED PRIOR TO TICKETED DEPARTURE TIME TICKET HAS NO VALUE. TICKETS AT THESE FARES MAY NOT BE REVALIDATED TICKETS MUST BE REISSUED. FARE DIFFERENCE AND CHANGE FEE MUST BE PAID AND TICKETS MUST BE REISSUED WHEN THE ITINERARY IS REBOOKED. WHEN THE ITINERARY RESULTS IN A HIGHER FARE THE DIFFERENCE WILL BE ADD COLLECTED AND THE USD 100.00 CHANGE FEE WILL APPLY. WHEN THE ITINERARY RESULTS IN A LOWER FARE NO REFUNDS WILL BE MADE HOWEVER THE DIFFERENCE IN FARE WILL BE RETURNED TO THE PASSENGER IN THE FORM OF A NON REFUNDABLE TRAVEL VOUCHER WHICH MAY BE APPLIED TOWARDS THE PURCHASE OF A TICKET VALID FOR TRANSPORTATION GOVERNED BY AA. THE USD 100.00 CHANGE FEE WILL APPLY. AFTER DEPARTURE CHARGE USD 100.00. WAIVED FOR SCHEDULE CHANGE/ILLNESS OR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - WAIVER ALSO APPLIES FOR TRAVELING COMPANION. THE ORIGINAL NON REFUNDABLE AMOUNT REMAINS NON REFUNDABLE. CHANGES PERMITTED PRIOR TO TICKETED DEPARTURE TIME OF EACH FLIGHT. IF TICKETED FLIGHT IS NOT CANCELLED PRIOR TO TICKETED DEPARTURE TIME TICKET HAS NO VALUE. TICKETS AT THESE FARES MAY NOT BE REVALIDATED TICKETS MUST BE REISSUED. FARE DIFFERENCE AND CHANGE FEE MUST BE PAID AND TICKETS MUST BE REISSUED WHEN THE ITINERARY IS REBOOKED. WHEN THE NEW ITINERARY RESULTS IN A HIGHER FARE THE DIFFERENCE WILL BE ADD COLLECTED AND THE USD 100.00 CHANGE FEE WILL APPLY. WHEN THE ITINERARY RESULTS IN A LOWER FARE NO REFUNDS WILL BE MADE HOWEVER THE DIFFERENCE WILL BE RETURNED TO THE PASSENGER IN THE FORM OF A NON REFUNDABLE TRAVEL VOUCHER WHICH MAY BE APPLIED TOWARDS THE PURCHASE OF A TICKET VALID FOR TRANSPORTATION GOVERNED BY AA. THE USD 100.00 CHANGE FEE WILL APPLY.
Surcharges
A SURCHARGE OF USD 30.00 PER DIRECTION WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL.
Refunds Reissues
REFER TO PENALTIES CATEGORY.
Eligibility
Not Applicable
Day Time Application
PERMITTED MON THROUGH THU FROM THE GATEWAY.
Seasonality
Not Applicable
Flight Applications
THE FARE COMPONENT MUST NOT BE ON ONE OR MORE OF THE FOLLOWING AA FLIGHTS 5600 THROUGH 8399.
Sales Restrictions
TICKETS MUST BE ISSUED ON/BEFORE 30SEP 05. FARES MAY ONLY BE SOLD BY AA AND MAY NOT BE SOLD BY TRAVEL AGENTS. SALE IS RESTRICTED TO SPECIFIC AGENTS. NOTE - TICKETS MUST BE PURCHASED VIA THE AA.COM OR TRAVELOCITY WEB SITES ONLY. AND - SALE IS RESTRICTED TO SPECIFIC AGENTS. FARES MAY ONLY BE SOLD BY AA AND MAY NOT BE SOLD BY TRAVEL AGENTS. SALE IS RESTRICTED TO SPECIFIC AGENTS. AND - FARES MAY ONLY BE SOLD BY AA AND MAY NOT BE SOLD BY TRAVEL AGENTS. SALE IS RESTRICTED TO SPECIFIC AGENTS. NOTE - TICKETS MUST BE PURCHASED VIA THE AA.COM OR TRAVELOCITY WEB SITES ONLY. AND - SALE IS RESTRICTED TO SPECIFIC AGENTS. SALE IS RESTRICTED TO SPECIFIC AGENTS. TICKETS MAY NOT BE ISSUED BY PTA/SELF TICKETS/WRITE-YOUR- OWN TICKETS. NOTE - TICKETS MUST BE PURCHASED VIA TRAVELOCITY WEB SITE ONLY. OR - SALE IS RESTRICTED TO SPECIFIC AGENTS. TICKETS MAY NOT BE ISSUED BY PTA/SELF TICKETS/WRITE- YOUR-OWN TICKETS. NOTE - TICKETS MUST BE PURCHASED VIA TRAVELOCITY WEB SITE ONLY. FARES MAY ONLY BE SOLD BY AA AND MAY NOT BE SOLD BY TRAVEL AGENTS. AND - SALE IS RESTRICTED TO SPECIFIC AGENTS.
Advance Reservation
Ticketing Restrictions
RESERVATIONS ARE REQUIRED FOR ALL SECTORS. WAITLIST NOT PERMITTED. TICKETING MUST BE COMPLETED WITHIN 1 DAY AFTER RESERVATIONS ARE MADE.
Embargo Dates
FROM THE UNITED STATES - TRAVEL IS NOT PERMITTED 16DEC 05 THROUGH 24DEC 05 FOR THE DEPARTURE GATEWAY. TO THE UNITED STATES - TRAVEL IS NOT PERMITTED 31DEC 05 THROUGH 08JAN 06 FOR THE DEPARTURE GATEWAY.
Minimum Stay
RETURN TRAVEL FROM LAST STOPOVER MUST COMMENCE NO EARLIER THAN 3 DAYS AFTER DEPARTURE FROM FARE ORIGIN.
Maximum Stay
RETURN TRAVEL FROM LAST STOPOVER MUST COMMENCE NO LATER THAN MIDNIGHT 30 DAYS AFTER DEPARTURE FROM FARE ORIGIN.
Penalties CANCELLATIONS ANY TIME TICKET IS NON-REFUNDABLE IN CASE OF CANCEL/NO-SHOW/ REFUND. WAIVED FOR SCHEDULE CHANGE/ILLNESS OR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - WAIVER ALSO APPLIES FOR TRAVELING COMPANION. TICKET HAS NO VALUE UNLESS TICKETED FLIGHTS ARE CANCELLED PRIOR TO TICKETED DEPARTURE TIME. CHANGES BEFORE DEPARTURE CHARGE USD 100.00. WAIVED FOR SCHEDULE CHANGE/ILLNESS OR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - WAIVER ALSO APPLIES TO TRAVELING COMPANION. THE ORIGINAL NON-REFUNDABLE AMOUNT REMAINS NON-REFUNDABLE. CHANGES ARE PERMITTED PRIOR TO THE TICKETED DEPARTURE TIME OF EACH FLIGHT PROVIDED THE NEW ITINERARY MEETS ALL THE PROVISIONS OF THE NEW FARE PURCHASED I.E. ADVANCE RESERVATION/TICKET PURCHASE MINIMUM /MAXIMUM STAY REQUIREMENTS. ITINERARIES MAY BE REBOOKED UP TO ONE YEAR FROM ORIGINAL TICKET ISSUE DATE PROVIDED TICKETED FLIGHT IS CANCELLED PRIOR TO TICKETED DEPARTURE TIME. IF TICKETED FLIGHT IS NOT CANCELLED PRIOR TO TICKETED DEPARTURE TIME TICKET HAS NO VALUE. TICKETS AT THESE FARES MAY NOT BE REVALIDATED TICKETS MUST BE REISSUED. FARE DIFFERENCE AND CHANGE FEE MUST BE PAID AND TICKETS MUST BE REISSUED WHEN THE ITINERARY IS REBOOKED. WHEN THE ITINERARY RESULTS IN A HIGHER FARE THE DIFFERENCE WILL BE ADD COLLECTED AND THE USD 100.00 CHANGE FEE WILL APPLY. WHEN THE ITINERARY RESULTS IN A LOWER FARE NO REFUNDS WILL BE MADE HOWEVER THE DIFFERENCE IN FARE WILL BE RETURNED TO THE PASSENGER IN THE FORM OF A NON REFUNDABLE TRAVEL VOUCHER WHICH MAY BE APPLIED TOWARDS THE PURCHASE OF A TICKET VALID FOR TRANSPORTATION GOVERNED BY AA. THE USD 100.00 CHANGE FEE WILL APPLY. AFTER DEPARTURE CHARGE USD 100.00. WAIVED FOR SCHEDULE CHANGE/ILLNESS OR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - WAIVER ALSO APPLIES FOR TRAVELING COMPANION. THE ORIGINAL NON REFUNDABLE AMOUNT REMAINS NON REFUNDABLE. CHANGES PERMITTED PRIOR TO TICKETED DEPARTURE TIME OF EACH FLIGHT. IF TICKETED FLIGHT IS NOT CANCELLED PRIOR TO TICKETED DEPARTURE TIME TICKET HAS NO VALUE. TICKETS AT THESE FARES MAY NOT BE REVALIDATED TICKETS MUST BE REISSUED. FARE DIFFERENCE AND CHANGE FEE MUST BE PAID AND TICKETS MUST BE REISSUED WHEN THE ITINERARY IS REBOOKED. WHEN THE NEW ITINERARY RESULTS IN A HIGHER FARE THE DIFFERENCE WILL BE ADD COLLECTED AND THE USD 100.00 CHANGE FEE WILL APPLY. WHEN THE ITINERARY RESULTS IN A LOWER FARE NO REFUNDS WILL BE MADE HOWEVER THE DIFFERENCE WILL BE RETURNED TO THE PASSENGER IN THE FORM OF A NON REFUNDABLE TRAVEL VOUCHER WHICH MAY BE APPLIED TOWARDS THE PURCHASE OF A TICKET VALID FOR TRANSPORTATION GOVERNED BY AA. THE USD 100.00 CHANGE FEE WILL APPLY.
Surcharges
A SURCHARGE OF USD 30.00 PER DIRECTION WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL.
Refunds Reissues
REFER TO PENALTIES CATEGORY.
Eligibility
Not Applicable
Aug 17, 2005, 4:21 pm
#78
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
That IS the point - 
If AA decide to cut every ticket purchased with a discount from being upgradeable with eVIPs and do not disclose this, they will have some ticked off FT/ EXPs in the, er, bullrushes, to really mix it up. (We should set up a malapropism or Bulwer-Lytton contest; I know we already have an entry or three.)
The linguistic redundancy prize is certainly appropriate to the highlighted language in the previous post.
If AA decide to cut every ticket purchased with a discount from being upgradeable with eVIPs and do not disclose this, they will have some ticked off FT/ EXPs in the, er, bullrushes, to really mix it up. (We should set up a malapropism or Bulwer-Lytton contest; I know we already have an entry or three.)The linguistic redundancy prize is certainly appropriate to the highlighted language in the previous post.
Originally Posted by brp
Only if he's planning to cut the EXPs in half to prove a point .
Cheers.
.Cheers.
Aug 17, 2005, 4:36 pm
#79
Join Date: Feb 2005
Location: AUS
Programs: AAexp, HH <>, others
Posts: 43
just my comments but when I'm tryign to use VIPs I always book and put the fare on hold then call and have them ticket and VIP so that if the VIP seating isn't available I can examine other options. Not useful after the fact but perhaps in the future could help someone.
Aug 17, 2005, 4:51 pm
#80
FlyerTalk Evangelist
Join Date: Jun 2005
Location: QLA
Programs: SBUX Gold
Posts: 14,507
Originally Posted by saimike
they acknowledge that i was not given the full fine print. and the promo left out the vip upgrade non-eligibility clause. so they acknowledge their mistake. but they will not make it good by following the t&c that *I* can see ... they will follow the t&c that *THEY* can see.
and i was talking to a supervisor ...
this sucks.
and i was talking to a supervisor ...
this sucks.
words like "false advertisment," "non-full-disclosure," "contract violation," and "fraud" come to mind.