Book at Expedia, Orbitz, Travelocity, etc.: Still Receive Hilton Honors Points?
Feb 12, 2002, 9:33 pm
#31
Join Date: Nov 2001
Location: SoCal. HH Diamond... AA Plat, CO Silver.
Posts: 1,928
consecutive days booked w/ & w/o "Expedia Rate"
Here's my issue. I am looking to book a room at the Hilton @ DCA. Using a site like washingtondchotels.com I can find a rate of $145/night for Tues & Wed, hilton.com comes up w/ $179 or so.
For Thurs night, the "Expedia Special Rate" is $65/night, while every other site wants $109 or $179... the Expedia rates do not qualify for HH points or FF miles...
so, I guess where I'm going here is if I book (2) separate reservations, is there any way that you'd see them "merge" my stays and make the whole trip ineligable for points/miles... or is there a chance that this would book as 2 stays?
I've actually been lucky and had an Expedia Rate post w/ HH points once... I didn't have the nevre to call them and tell them that the rate they used was off by $7
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EDIT: OK, this is really beginning to anger me... I used to go thru this nonsense w/ Marriott all the time. I just checked on hilton.com. If I price the stay for 3 days (Tues - Thurs night) the lowest rate is $179, with no mention of a potential rate change. But, if I just look for a room on Thrs night, hilton.com offers $89.
Does anyone else have this type of problem?
[This message has been edited by EWR-COflyer (edited 02-12-2002).]
For Thurs night, the "Expedia Special Rate" is $65/night, while every other site wants $109 or $179... the Expedia rates do not qualify for HH points or FF miles...
so, I guess where I'm going here is if I book (2) separate reservations, is there any way that you'd see them "merge" my stays and make the whole trip ineligable for points/miles... or is there a chance that this would book as 2 stays?
I've actually been lucky and had an Expedia Rate post w/ HH points once... I didn't have the nevre to call them and tell them that the rate they used was off by $7
---
EDIT: OK, this is really beginning to anger me... I used to go thru this nonsense w/ Marriott all the time. I just checked on hilton.com. If I price the stay for 3 days (Tues - Thurs night) the lowest rate is $179, with no mention of a potential rate change. But, if I just look for a room on Thrs night, hilton.com offers $89.
Does anyone else have this type of problem?
[This message has been edited by EWR-COflyer (edited 02-12-2002).]
Mar 14, 2002, 12:50 pm
#32
Original Member
Join Date: May 1998
Location: Miami/Ft. Lauderdale
Programs: AA 2MM Lifetime Platinum, Hyatt Globalist, Marriott Gold
Posts: 1,349
Hilton Bookings Through Expedia
I just booked a Hilton reservation through Expedia. It was a super low rate for the New York Hilton that had to be paid in advance. The fine print said hotel points or FF miles MAY not be given. Can I expect to get Hilton points? Also, as a Gold member, can I still expect an upgrade and/or the usual complimentary breakfast? Thanks!
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-Neal-
Where Are My Bonus Miles?
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-Neal-
Where Are My Bonus Miles?
Mar 14, 2002, 2:13 pm
#33
Join Date: Jul 2001
Location: Chicago, IL - AA PLT
Posts: 973
I recently had one of those Expedia advance paid stays for the Reno Hilton. I didn't get points from the hotel and I didn't charge anything to the room so I had no invoice to fax to Hilton for the stay credit. So I'd suggest that you make sure you charge something to the room.
Mar 14, 2002, 2:50 pm
#34
Original Member
Join Date: May 1998
Location: Miami/Ft. Lauderdale
Programs: AA 2MM Lifetime Platinum, Hyatt Globalist, Marriott Gold
Posts: 1,349
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by FlyByMike:
I recently had one of those Expedia advance paid stays for the Reno Hilton. I didn't get points from the hotel and I didn't charge anything to the room so I had no invoice to fax to Hilton for the stay credit. So I'd suggest that you make sure you charge something to the room.</font>
I recently had one of those Expedia advance paid stays for the Reno Hilton. I didn't get points from the hotel and I didn't charge anything to the room so I had no invoice to fax to Hilton for the stay credit. So I'd suggest that you make sure you charge something to the room.</font>
Mar 14, 2002, 3:19 pm
#35
Join Date: Nov 2001
Location: SoCal. HH Diamond... AA Plat, CO Silver.
Posts: 1,928
I stayed at a Hilton Garden Inn on an Expedia rate. Room rate was $75 and I didn't charge anything to my room.
After the stay I put in a "missing stay" request on HH.com... it then posted it as a $61 folio.
I didn't have the audacity to call and argue the $14 difference...
After the stay I put in a "missing stay" request on HH.com... it then posted it as a $61 folio.
I didn't have the audacity to call and argue the $14 difference...
Mar 14, 2002, 3:34 pm
#36
Join Date: Mar 2002
Location: Scottsdale, AZ USA
Posts: 408
In most cases, expedia.com and priceline.com are selling Wholesale Rooms that do not qualify for points. EWR-COflyer may have found a way around this though!
However, if you have a Hilton Membership level that is high enough to get you automatic upgrades or amenities, the hotel should still honor that.
Nick.
However, if you have a Hilton Membership level that is high enough to get you automatic upgrades or amenities, the hotel should still honor that.
Nick.
Mar 14, 2002, 7:16 pm
#37
Join Date: Jul 2001
Location: Chicago, IL - AA PLT
Posts: 973
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Neal:
Good advice. Did you get the complimentary breakfast or a room upgrade as you normally would?</font>
Good advice. Did you get the complimentary breakfast or a room upgrade as you normally would?</font>
Jun 26, 2002, 7:13 am
#39
Join Date: Apr 2002
Location: Pennsylvania
Programs: HHonors Silver
Posts: 4,030
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by venk:
Does travelocity pre-paid count for
1. Points?
2. Stay credit?
3. 50k promo?
Any experiences here?</font>
Does travelocity pre-paid count for
1. Points?
2. Stay credit?
3. 50k promo?
Any experiences here?</font>
1. Only if there are incidentals charged to the room (and note that some Hamptons have room service provided by an outside restaurant. Apparently this doen't earn points either). The amount you prepay to the booking agent for the room doesn't earn points.
2. Yes, in my experience.
3. No experience. Someone else says that Priceline doesn't count here.
Jun 26, 2002, 11:41 am
#40
Join Date: Aug 2001
Location: Portland, OR
Programs: NW Plat (now they call it DL Diamond) 1MM, soon to be DL Plat, Hilton Diamond, SPG Gold, Dusit Gold
Posts: 2,706
My official letter from Hilton stated that prepaid Travelocity stays (at least at a Camino Real) do not count as stay credit, incidentals do not count and points do not get posted.
Implied that I should have known better. What actually happened is that they posted the incidentals for the prepaid stay, but did not post a subsequent stay booked and paid to the hotel. Eventually took back the incidental points and posted the paid to the hotel stay. They emphatically pointed out that Travelocity prepaid do not count.
Implied that I should have known better. What actually happened is that they posted the incidentals for the prepaid stay, but did not post a subsequent stay booked and paid to the hotel. Eventually took back the incidental points and posted the paid to the hotel stay. They emphatically pointed out that Travelocity prepaid do not count.
Jul 5, 2002, 9:22 am
#41
Join Date: Jan 2002
Location: Chicago, Il. USA
Posts: 428
Booking on Hiltom.com vs. expedia, travelocity etal
I was looking to book at the HHV in August. The dates that I put into the hilton.com site came back with "no rooms available."
A check of expedia, travelocity and some other sites, showed rooms for immediate booking.
I was under the impression that the booking sites acted like an agent, taking a commission, and booking from an available pool of rooms. Would they have a different pool than Hilton? OR, do they buy (guarantee) the rooms from Hilton, and then turn around and sell for whatever the market will bear?
A check of expedia, travelocity and some other sites, showed rooms for immediate booking.
I was under the impression that the booking sites acted like an agent, taking a commission, and booking from an available pool of rooms. Would they have a different pool than Hilton? OR, do they buy (guarantee) the rooms from Hilton, and then turn around and sell for whatever the market will bear?
Jul 5, 2002, 1:04 pm
#42
Join Date: May 1999
Posts: 6,084
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Jakester:
do they buy (guarantee) the rooms from Hilton, and then turn around and sell for whatever the market will bear?</font>
do they buy (guarantee) the rooms from Hilton, and then turn around and sell for whatever the market will bear?</font>
Nov 17, 2002, 2:23 am
#44
Join Date: Nov 2002
Location: Washington,DC
Programs: UA 1K, AA EP, HH Gold, SPG/Marriott Gold, Hyatt Plat
Posts: 89
I think the whole theory behind this is that Hilton doesn't reward points where there is no show of loyalty. In this case, purchasing hotel room/airline seats on Expedia, et al. where the buyer doesn't know the servicer brand name until after the purchase isn't really a sign of loyalty because the buyer doesn't choose who the service provider is...only that they selected a low price for a particular service.
Nov 17, 2002, 9:07 am
#45
Join Date: Jun 2001
Location: Santa Monica, CA, USA
Posts: 1,013
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by RichardB0777:
I think the whole theory behind this is that Hilton doesn't reward points where there is no show of loyalty. In this case, purchasing hotel room/airline seats on Expedia, et al. where the buyer doesn't know the servicer brand name until after the purchase isn't really a sign of loyalty because the buyer doesn't choose who the service provider is...only that they selected a low price for a particular service.</font>
I think the whole theory behind this is that Hilton doesn't reward points where there is no show of loyalty. In this case, purchasing hotel room/airline seats on Expedia, et al. where the buyer doesn't know the servicer brand name until after the purchase isn't really a sign of loyalty because the buyer doesn't choose who the service provider is...only that they selected a low price for a particular service.</font>