no more E+ access for non-UA *A Gold/Silver? [MERGED THREADS]

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Sep 8, 2006, 12:54 pm

Jumpgate

Original Poster

Join Date: Nov 2003

Location: MKE

Programs: AA Exec Platinum, SPG Platinum / Ambassador / Lifetime Gold, Avis FIRST

Posts: 3,293

no more E+ access for non-UA *A Gold/Silver?

http://www.united.com/page/article/0,6722,1314,00.html

The web site was recently updated and no longer lists *A Gold/Silver as able to sit in E+.

Someone on the US forum was just told that this is no longer a benefit.

Now - UA phone rez tells people thay are ineligible for E+ all the time and 99% of the time just don't know what they're talking about (hang up, call back) ... but now that the web site doesn't list it anymore I'm getting antsy.

Can some UA flyers confirm or deny this with an informed view?

Sep 8, 2006, 12:59 pm

SorteeWammie

Suspended

Join Date: Feb 2006

Location: HNL/HKT

Programs: UA 1K/MM, Marriott Plat, SwissBel Gold

Posts: 622

Good for all

It took two nasty grams to UA and TG to get the line thing sorted for boarding! things are now OK in BKK, HKT and Chiang Mai for my personel knowledge....I pay for C and use to board with the box people...Now the have two lines and it is announced in Thai and Engrit!

BTW, will be very sorry to see the Thai Lounge in BKK go as it was a very beautiful woodladen thai style room!

Lovely

Sep 8, 2006, 1:01 pm

Baze

FlyerTalk Evangelist

Join Date: Jul 1999

Location: Ewa Beach, Hawaii

Posts: 10,909

I've always wondered why *A G/S get this benefit when there is no reciprocal benefit on any other *A airline. Not that I am saying they should or shouldn't, just always wondered. Guess UA wants more revenue.

I also notice it does not say Full Fare non elites get it anymore. Way i read that linked page is if you are not an elite on UA you have to pay either by segment or through E+Access program purchase.

Sep 8, 2006, 1:02 pm

SEA_Tigger

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Location: Seattle, WA, USA

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Posts: 16,271

Well UA Star Silvers and Golds don't get into the premium Economy cabins on NH and SK*, for example, so perhaps UA is just bringing their rules into adjustment?

* Not sure if NH's and SK's PEs offer anything over the extra legroom (and in NH's case, legrests) like nicer meals or better drinks that would seriously differentiate it from E+.

Sep 8, 2006, 1:07 pm

qasr

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Join Date: Oct 2004

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Quote:

Originally Posted by SEA_Tigger

NZ's premium economy gets a bigger seat as you would expect and the same Y meals. The only difference is that you get C wines to go with your Y meal.

I think BD's premium economy is a seat only upgrade.

Sep 8, 2006, 1:08 pm

lhrgirl

Join Date: Sep 2006

Posts: 22

hi i work for united and i will try and find out the correct info on this for you in the morning

Sep 8, 2006, 1:10 pm

SEA_Tigger

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Welcome! Always nice to see more UA staffers, and especially nice to see one from an international gateway.

Sep 8, 2006, 1:10 pm

qasr

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Quote:

Originally Posted by lhrgirl

hi i work for united and i will try and find out the correct info on this for you in the morning

Great! Welcome to FT! ^

Can we assume you are LHR based?

Sep 8, 2006, 1:11 pm

Flyin4MAG

Join Date: May 2006

Programs: UA 1K MM, *Wood Plat (Gold Lifetime)

Posts: 501

Always wondered why I couldn't sit in NZ "Pacific Premium Economy" seats...

Sep 8, 2006, 1:12 pm

#10

lhrgirl

Join Date: Sep 2006

Posts: 22

yes london ground staff nice to be here thanks

Sep 8, 2006, 1:14 pm

#11

qasr

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Join Date: Oct 2004

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Posts: 13,967

Quote:

Originally Posted by Flyin4MAG

Always wondered why I couldn't sit in NZ "Pacific Premium Economy" seats...

If you assumed the benefit was reciprocal, you are incorrect. This may be why UA is getting rid of the current benefit to non-UA *G/*S, but I expect that they would rather sign people up to EPA or sell chicken/gate upgrades for hard cash instead.

Sep 8, 2006, 1:25 pm

#12

weero

Join Date: Aug 2004

Location: OSL/IAH/ZRH (time, not preference)

Programs: UA1K, LH GM, AA EXP->GM

Posts: 38,265

Quote:

Originally Posted by Jumpgate

... but now that the web site doesn't list it anymore I'm getting antsy..

The page also does not mention the access rights of full fare travellers or those
on standard awards.
Which still holds AFAIK.
So maybe the list provided on that page is incomplete?
The FAQ still lists *Gs and full farers as eligible. See question 3 from
above.

Sep 8, 2006, 1:37 pm

#13

stewardo

Join Date: Jul 2002

Location: LCY

Posts: 1,222

Quote:

Originally Posted by Flyin4MAG

Always wondered why I couldn't sit in NZ "Pacific Premium Economy" seats...

Well... Because its a seperately sold class of service, much like World Traveller Plus on BA. E+ on United is simply a bit more space in the same class/es of service, rather than a different cabin. "Pacific Premium Economy" goes for $2600 London-AKL, while the regular economy is more like $1200.

UA (and other *A) golds and silver members gain access to the 'preferred' seating areas on NZ operated flights - much like E+ they're the green seats on the ITN seatmap.