Problems and Issues with Hilton Family Internet Web Sites: Please Report Them Here
Aug 22, 2021, 10:22 am
#46
Join Date: Sep 2015
Location: flyover country
Posts: 2,448
p.s. Hilton Honors Ambassador : is there a way to provide input/feedback to the web development team about these limitations?
Good to know. I'm not an app person, but I might be forced to try it ... if it loads on my tablet. Some apps refuse to load except on a phone, and I won't use that tiny screen to try to accomplish tasks should have more display area.
Aug 24, 2021, 6:18 am
#47
Company Representative - Honors by Hilton
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
...p.s. Hilton Honors Ambassador : is there a way to provide input/feedback to the web development team about these limitations?
Best regards,
William
Aug 24, 2021, 6:53 am
#48
Join Date: Feb 2001
Programs: IHG Diamond, HH Diamond, BW Diamond Select, Accor Silver, Marriott Gold
Posts: 4,232
1. On the My Account page (https://www.hilton.com/en/hilton-hon...st/my-account/) three different link locations are provided that then go to the same exact link (https://www.hilton.com/en/hilton-hon...st/activity/):
Of course, there are no error messages and no warnings for browser version, so the user has no specific idea why the page doesn't work. They messed up the search function so that it doesn't work on older browsers either. Again, there's no improvement in functionality for anyone in the new code, just reductions in functionality for some users.
I totally get that some sites want to do write new code to enable new features, but any competently run site either uses polyfills to ensure older browsers still work or puts up meaningful error messages saying what browser version is required. Hilton does neither of those things, while making changes that provide no improved functionality to anyone.