Ticket price drops by over $150 after booking. Any recourse?
Oct 27, 2006, 8:37 pm
#1
Original Poster
Join Date: Sep 2006
Programs: AA Platinum, UA Premier
Posts: 34
When an airfare goes down
Here's the situation. I purchased a ticket from AA.com on 10/25 evening. The airfare for the exact same flights has now dropped (by $25). I have been on hold for 15 minutes with AA requesting the change in the lower fare but they don't seem to know what to do.
I thought that I read somewhere that if a lower fare is being shown for identical flights, passengers can ask for the lower fare adjustment.
Anyone else have this situation?
I thought that I read somewhere that if a lower fare is being shown for identical flights, passengers can ask for the lower fare adjustment.
Anyone else have this situation?
Oct 28, 2006, 1:08 pm
#2
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Originally Posted by hotelsales
Here's the situation. I purchased a ticket from AA.com on 10/25 evening. The airfare for the exact same flights has now dropped (by $25).
If it's an international ticket, they don't charge a change fee.
Oct 28, 2006, 1:11 pm
#3
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
On a nonrestricted ticket, it should be relatively straightforward. On a restricted domestic ticket, it might make no sense to try for a $25 reduction with a $100 change fee (though AA might go for it!) 
Oct 28, 2006, 3:11 pm
#4
Join Date: Sep 2004
Location: MSP (and will only fly NWA in re-routes if I HAVE to)
Programs: AA EXP (4.5MM), hotel programs as needed
Posts: 5,800
Originally Posted by JDiver
On a nonrestricted ticket, it should be relatively straightforward. On a restricted domestic ticket, it might make no sense to try for a $25 reduction with a $100 change fee (though AA might go for it!)
Some change fees on domestic tickets are $50 to $100 so YYMV.
Also if this is caused by a Fuel Surcharge change .. AA should do it without penalty . the the surcharges of late have been pretty consistant...
Oct 28, 2006, 3:34 pm
#5
Join Date: May 2006
Location: nyc
Posts: 297
I'm in a similar situation. (by $70) 
Originally Posted by hotelsales
Here's the situation. I purchased a ticket from AA.com on 10/25 evening. The airfare for the exact same flights has now dropped (by $25). I have been on hold for 15 minutes with AA requesting the change in the lower fare but they don't seem to know what to do.
I thought that I read somewhere that if a lower fare is being shown for identical flights, passengers can ask for the lower fare adjustment.
Anyone else have this situation?
I thought that I read somewhere that if a lower fare is being shown for identical flights, passengers can ask for the lower fare adjustment.
Anyone else have this situation?
Oct 28, 2006, 5:57 pm
#6
Join Date: Aug 2002
Location: YYZ/MGA
Programs: AA 1MM Lifetime Gold, AA Platinum, WS Gold, Marriott Bonvoy Gold
Posts: 7,607
Look at the bright side - you only lose $30 and the first guy loses $75 so you made $45 just sitting at your computer. Ticket prices vary, it's a fact of life, learn to live with it.
Oct 28, 2006, 6:24 pm
#7
Join Date: Oct 2006
Posts: 1,481
Originally Posted by SquareDanceGuy
..
If it's an international ticket, they don't charge a change fee.
If it's an international ticket, they don't charge a change fee.
Maybe Ive been doing something wrong? Have you changed international non refundable tickets with no change fee?
Oct 28, 2006, 6:32 pm
#8
Join Date: Aug 2006
Programs: divident miles
Posts: 106
i believe wednsday after midnight
Oct 28, 2006, 6:43 pm
#9
Join Date: Aug 2004
Location: SJU
Programs: AAEXPLAT, HHonors Silver, Skymiles, Dividend Miles
Posts: 141
Sorry but in Airlines Business That's Life!
Originally Posted by hotelsales
Here's the situation. I purchased a ticket from AA.com on 10/25 evening. The airfare for the exact same flights has now dropped (by $25). I have been on hold for 15 minutes with AA requesting the change in the lower fare but they don't seem to know what to do.
I thought that I read somewhere that if a lower fare is being shown for identical flights, passengers can ask for the lower fare adjustment.
Anyone else have this situation?
I thought that I read somewhere that if a lower fare is being shown for identical flights, passengers can ask for the lower fare adjustment.
Anyone else have this situation?
Oct 28, 2006, 8:13 pm
#10
Join Date: Jan 2003
Programs: AA plat CO gold
Posts: 92
No way they will adjust for you. Airfare is bidding game now.
Originally Posted by hotelsales
Here's the situation. I purchased a ticket from AA.com on 10/25 evening. The airfare for the exact same flights has now dropped (by $25). I have been on hold for 15 minutes with AA requesting the change in the lower fare but they don't seem to know what to do.
I thought that I read somewhere that if a lower fare is being shown for identical flights, passengers can ask for the lower fare adjustment.
Anyone else have this situation?
I thought that I read somewhere that if a lower fare is being shown for identical flights, passengers can ask for the lower fare adjustment.
Anyone else have this situation?
Oct 29, 2006, 1:19 am
#11
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Originally Posted by muddy
I have had different experience. I have eaten a ~100 change fee on an international ticket to save several hundred dollars. I've never seen them waive the change fee on a non-refundable international ticket, and Ive made quite a few changes over the years.
Maybe Ive been doing something wrong? Have you changed international non refundable tickets with no change fee?
Maybe Ive been doing something wrong? Have you changed international non refundable tickets with no change fee?
I don't know if this works on every possible kind of international ticket, but it certainly works on the kind of tickets (seriously deep discount) I normally buy. If the price goes down on the same exact flights as the ticket you're holding, call 'em and tell 'em you want to "reprice" the ticket (or you can get fancy and say you want a "fare rollover").
Oct 29, 2006, 4:56 am
#12
Join Date: Oct 2006
Posts: 1,481
Originally Posted by SquareDanceGuy
AA routinely allows free "rollovers" on international tickets. If the price goes down, call 'em up, reprice it, and you get a refund back to the original form of payment (i.e. back to your credit card).
I don't know if this works on every possible kind of international ticket, but it certainly works on the kind of tickets (seriously deep discount) I normally buy. If the price goes down on the same exact flights as the ticket you're holding, call 'em and tell 'em you want to "reprice" the ticket (or you can get fancy and say you want a "fare rollover").
I don't know if this works on every possible kind of international ticket, but it certainly works on the kind of tickets (seriously deep discount) I normally buy. If the price goes down on the same exact flights as the ticket you're holding, call 'em and tell 'em you want to "reprice" the ticket (or you can get fancy and say you want a "fare rollover").
Oct 29, 2006, 6:41 am
#13
Join Date: Aug 2002
Location: YYZ/MGA
Programs: AA 1MM Lifetime Gold, AA Platinum, WS Gold, Marriott Bonvoy Gold
Posts: 7,607
Keep in mind unless you are are part time McDonalds fry cook there is a value to the time spent to recover piddling amounts of differences, and it is easier just to buy your ticket and then stop obsessing about how much it costs later.
Oct 29, 2006, 9:23 am
#14
Join Date: Oct 2003
Posts: 2,092
Originally Posted by SquareDanceGuy
AA routinely allows free "rollovers" on international tickets. If the price goes down, call 'em up, reprice it, and you get a refund back to the original form of payment (i.e. back to your credit card).
I don't know if this works on every possible kind of international ticket, but it certainly works on the kind of tickets (seriously deep discount) I normally buy. If the price goes down on the same exact flights as the ticket you're holding, call 'em and tell 'em you want to "reprice" the ticket (or you can get fancy and say you want a "fare rollover").
I don't know if this works on every possible kind of international ticket, but it certainly works on the kind of tickets (seriously deep discount) I normally buy. If the price goes down on the same exact flights as the ticket you're holding, call 'em and tell 'em you want to "reprice" the ticket (or you can get fancy and say you want a "fare rollover").
Last edited by aa4ever; Oct 29, 2006 at 8:04 pm Reason: myfrogger pointed out my error
Oct 29, 2006, 10:28 am
#15
Join Date: Jan 2003
Programs: AA plat CO gold
Posts: 92
Are you serious? I will call them for "rollover" my Xmas tickets. I am out of $300 for 4 tickets now.
Originally Posted by SquareDanceGuy
AA routinely allows free "rollovers" on international tickets. If the price goes down, call 'em up, reprice it, and you get a refund back to the original form of payment (i.e. back to your credit card).
I don't know if this works on every possible kind of international ticket, but it certainly works on the kind of tickets (seriously deep discount) I normally buy. If the price goes down on the same exact flights as the ticket you're holding, call 'em and tell 'em you want to "reprice" the ticket (or you can get fancy and say you want a "fare rollover").
I don't know if this works on every possible kind of international ticket, but it certainly works on the kind of tickets (seriously deep discount) I normally buy. If the price goes down on the same exact flights as the ticket you're holding, call 'em and tell 'em you want to "reprice" the ticket (or you can get fancy and say you want a "fare rollover").