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Introducing new opportunities for Centurion® members

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Introducing new opportunities for Centurion® members

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Old Mar 1, 2007, 7:44 am
  #1  
Original Poster
 
Join Date: Feb 2004
Location: IAH
Programs: AA Plat,Delta Plat, WN A-list & CP,SPG Plat, HiltonH DM,Hyatt Plat,Amex Centurion, Hertz Plat
Posts: 123
Introducing new opportunities for Centurion® members

Virgin Atlantic Flying Club® Gold Elite Status

Relais & Châteaux Club 5C

Domestic Companion Airfare Program

TOUR GCX

Private Yacht Program

Private Jet Services Program Enhancements

Insurance Benefit Enhancements
rifle57 is offline  
Old Mar 1, 2007, 11:34 am
  #2  
 
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,049
.....

Last edited by aviators99; Mar 1, 2007 at 11:35 am Reason: database messed up! It put someone else's response under my name
aviators99 is offline  
Old Mar 1, 2007, 11:38 am
  #3  
 
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,049
Originally Posted by rifle57
Domestic Companion Airfare Program
What is this????
aviators99 is offline  
Old Mar 1, 2007, 12:20 pm
  #4  
 
Join Date: Apr 2005
Programs: DAL Diamond, JB Mosaic, AGR Select+, SPG Plat 75, Hyatt Diamond, AXP Plat, AXP DAL Reserve, AXP SPG
Posts: 278
I wonder if it's going to be similar to the Domestic 2:1 program offered with the plat SBS card:

http://www133.americanexpress.com/os...ionAirfare.asp
aptusboy is offline  
Old Mar 1, 2007, 12:35 pm
  #5  
 
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,049
I answered my own question:

With the Domestic Companion Airfare Program, you'll receive complimentary companion airfare, up to four times a year, when you use your Centurion Card to book qualifying domestic, coach-class air travel on one of six major U.S. airlines. Learn more.
With the Domestic Companion Airfare Program, you can bring a companion with you on U.S. flights—anywhere in the U.S., on six major U.S. carriers. Purchase domestic coach airfare for yourself from $299 with your Centurion Card and your companion receives complimentary airfare. You can request up to four complimentary companion airfares per year. An exciting addition to your existing International Airline Program, the new Domestic Companion Airfare Program now makes it possible to travel throughout the U.S. together.
More about this benefit
1. What do I need to do when I am ready to book travel to receive my complimentary airfare?
Once you are ready to book travel, call the number on the back of your Card, and follow the prompt in order to be connected with an American Express Travel Counselor. You will be asked to confirm your Card information, and then connected with one of our partner (Airline Promotions South, Inc., hereafter "API") agents who will assist you with your booking. You will need to book your air travel with one of API's travel agents by phone Monday - Friday 8:00am - 8:00pm ET or Saturday 9:00am - 2:00pm ET. If you call outside of normal hours of operation, you can leave a message and a representative will return your call on the following business day.
2. What are the specific requirements in order to use this program?
Airfares must meet the following requirements:
- Roundtrip (multi-city, open jaw, and one-way trips do not apply)
- Domestic travel within most major airports in the 48 states, as well as travel between the 48 continental United States and both Anchorage, AK and Honolulu, HI
- Coach class
- Booked at least seven (7) days in advance
- Saturday night or a two-night midweek stay
- $299 minimum fare if within the 48 United States (if fare is less than $299, the $299 minimum will be charged), or $899 minimum fare for travel between most major airports in the 48 states and Honolulu or Anchorage. (Note: $699 minimum fare for fares between Honolulu and one of the following airports: LAX, LAS, PHX, SEA, SFO)
3. On what airlines can I book travel? Am I able to request a specific airline?
Six of the major U.S. carriers are available through this program. You can request a specific airline; however, your requested airline may not be available for complimentary travel, and you may be required to fly on another carrier. API agents will work with you to find the best available option given your preference and airline availability.
4. If I purchase the tickets myself online or directly with the airlines, will American Express provide a refund or credit for my companion's airfare?
No. In order to receive your complimentary airfare, travel must be booked with one of API's travel agents by phone Monday - Friday 8:00am ET - 8:00pm, Saturday 9:00am - 2:00pm ET. We are unable to provide credits or refunds if you book your travel through another provider.
5. What happens if my plans have changed and I need to change my itinerary or booking after it has been ticketed? What if I need to cancel my reservation?
If you have any changes, please call API within their operating hours for assistance with changing your itinerary. If you are calling outside of API's hours of operation, you can call the airline for which your reservation has been booked directly. Note that change fees may apply and are the sole responsibility of the Card member.
If you need to cancel your reservation, note that the tickets are non-refundable. However, you will be able to change your ticket for up to 365 days after the ticketing dates. To do so, please call API within their operating hours for assistance in changing your itinerary. Note that change fees may apply and are the sole responsibility of the Card member.
Centurion members can also call their dedicated Centurion Travel Counselor to help facilitate this process with API.
6. What are the blackout dates for this benefit?
Blackout dates for 2007 are: 1/1-1/4, 2/16-2/20, 4/3-4/10, 5/25, 5/26, 5/28, 7/2-7/6, 8/31, 9/3-9/4, 11/20-11/26 and 12/18-12/31. Blackout dates may vary from year to year.
7. Am I responsible for ticketing fees, taxes, and other passenger facility charges?
Yes, the Card member is responsible for all taxes, passenger facility charges, and any other surcharges imposed by the airlines. Only the base fare is covered by this program.
8. Will my elite status still be honored by the airline (i.e. accelerated mileage, free upgrades, priority line, etc.)?
While we are not able to confirm or book upgrades or ensure frequent flier mile accrual, in most cases the airlines will honor upgrades and provide mileage accruals just as if you had booked through any other provider. For example, if you have elite status on an airline and have upgrades available in your account, the airline will likely honor your upgrades. However, we cannot guarantee upgrades and frequent flyer miles accruals on any bookings made with this program. Please contact the airline with any specific questions or concerns.
9. Can I book multiple fares at once, using this benefit (i.e., "redeem" 2 of 4 usages in one booking)?
The American Express Card member must be one of the travelers. If one of your traveling companions has a Centurion Card, API can book four tickets and have one of the usages count against his or her annual usage allotment. Please have the additional Card member available to confirm usage against his/her allotment.
If you do not have an additional Centurion member traveling, we can connect you to Centurion Travel Services to book additional travel.
If you would like to book two different itineraries for yourself on the same call, in which you are one of the travelers on both itineraries, you may certainly do so.
10. Does the 4 times annual usage renew on the calendar year, or when I pay my annual fee?
The 4 times annual usage is based on the calendar year.
Terms and Conditions
To be eligible for the Domestic Companion Airfare Program, you must be an active U.S. American Express® Centurion Card member. In addition, one of the travelers must be 18 years of age or older. Complimentary ticket must have the same itinerary with departure and return on the same flights as the paid ticket, and is subject to all government fees, taxes, charges. During each calendar year, the Card member may purchase up to four domestic adult round-trip fares subject to the terms and conditions in this offer and receive one complimentary domestic companion fare for each such eligible adult roundtrip fare, published before taxes, passenger facility charges (on any of six major U.S. Carriers) of not less than $299.00 between most major airports within the continental United States; and $899.00 between most major airports and Honolulu, Hawaii or Anchorage, Alaska. Fares lower than $299.00 and $899.00, respectively, do not qualify for this offer. Fares between the following airports and Honolulu, Hawaii only shall have a minimum fare requirement of $699.00: LAX, LAS, PHX, SEA, SFO. Qualifying fares must be purchased with an American Express Card as specified above through Airlines Promotions South (API). Companion travel award limited to domestic coach class round-trip fares only. Tickets are non-refundable, non-transferable and non-endorsable and will not be replaced if expired, lost, stolen, or destroyed. Reservations require a minimum seven (7) day advance purchase and a Saturday or two-night stay at your destination. Airline participation varies from market to market and is based on availability. Code share flights are not eligible. This travel award may not be combined with or applied to other offers. Frequent flyer mileage accrual may not be applicable. Schedules, terms, points of service and fares are subject to change without notice. Seasonal and holiday blackouts may apply and availability may be limited during certain peak times to certain destinations. This offer is issued by API who is responsible for its fulfillment. Information provided by American Express about you enables API, our trusted partner, to recognize you as an active Card member. THIS TRAVEL AWARD IS NOT VALID WHERE PROHIBITED BY LAW. All federal, state, and local laws apply. CST 2056143-40 Registration as a seller of travel does not constitute approval by the State of California. Additional terms and conditions apply.
aviators99 is offline  
Old Mar 1, 2007, 12:51 pm
  #6  
 
Join Date: May 2001
Location: Hoboken, NJ, US
Programs: United 1K
Posts: 200
Where did you find the link to the Centurion information online?

I logged onto the site, but did not see anything there.
mlawless is offline  
Old Mar 1, 2007, 1:20 pm
  #7  
 
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,049
Originally Posted by mlawless
Where did you find the link to the Centurion information online?

I logged onto the site, but did not see anything there.

Right at the top of the page there is an "Alert: New Centurion Benefits for 2007" or something to that effect.
aviators99 is offline  
Old Mar 1, 2007, 1:47 pm
  #8  
 
Join Date: Jul 2005
Location: SFO/SEA
Programs: Amex Biz Cent, Marriott LTP, Avis PC, Hilton Owners Diamond, AS MVP
Posts: 3,380
Originally Posted by aviators99
Right at the top of the page there is an "Alert: New Centurion Benefits for 2007" or something to that effect.
I don't see anything when logging in as a business cent member.
brosnan6 is offline  
Old Mar 1, 2007, 2:31 pm
  #9  
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Join Date: Jun 2006
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coach companion has its own thread >
http://www.flyertalk.com/forum/showthread.php?t=666178

-Relais & Châteaux Club 5C
http://www.relaischateaux.com/en/5c-club/
i cant remember what members said about its benefits as of late..

-TOUR GCX
does it give details?

-Insurance Benefit Enhancements
like? or is that all it says?

edit - awesome aviators99, ^^ thanks again!

Last edited by Kagehitokiri; Mar 1, 2007 at 3:53 pm
Kagehitokiri is offline  
Old Mar 1, 2007, 3:26 pm
  #10  
 
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,049
Relais & Chateau Club 5C
------------------------
Charm, authenticity, and culinary excellence have made Relais & Châteaux the global benchmark for boutique hotels and renowned restaurants around the world. Centurion members have the exclusive opportunity to enroll in their Club 5C recognition program. Learn more.
Call Centurion Member Services at 877-877-0987, option 3 to enroll.

Centurion members have the exclusive opportunity to enroll in the Club 5C recognition program without fulfilling the standard spend and stay requirements. You can indulge in a special VIP welcome and be treated to the Discovery Privilege, a unique experience reflective of the individuality and character of each property. Discovery Privilege examples include:
- a perfume customized especially for you
- a behind-the-scenes tour of the kitchen
- a tasting of fine wines
- a sybaritic spa treatment
More about this benefit
1. What is Relais & Châteaux?
Relais & Châteaux is an association of 460 independent luxury hotels and restaurants with an average capacity of 30 rooms, spanning 51 countries and 5 continents. Relais properties are known for their charm, authenticity, and culinary excellence. Relais Gourmands, a group within the association, consists of the world's finest dining establishments, which have garnered a spectacular collection of awards and accolades including 300 Michelin stars across the world.
2. What is Club 5C?
Club 5C is Relais & Châteaux's loyalty program. There are two primary benefits to Club 5C: the VIP Welcome and the Discovery Privilege. The VIP Welcome is a special welcome to Club 5C members from the staff of the property. The Discovery Privilege is a customized experience prepared for Club 5C members during their stay that is reflective of the individuality and character of each property. Examples include a perfume customized especially for you, a behind-the-scenes tour of the kitchen, a tasting of fine wines, and a sybaritic spa treatment.
3. How do you become a Club 5C member?
Typically, a guest would have to pass Relais & Châteaux's spend and stay criteria to be invited to join. Centurion members have the exclusive benefit to opt in to the program based on their Centurion membership by calling our Member Services phone number: 877-877-0987, option 3. Once you have opted in, Relais & Châteaux will send you a Preference Questionnaire. Once the questionnaire is completed and returned, Relais & Châteaux will send you your Club 5C membership number.
4. Is Club 5C combinable with Fine Hotels and Resorts benefits?
Fine Hotels and Resorts benefits are not combinable with Club 5C at this time. There are currently 12 Relais & Châteaux properties within Fine Hotels and Resorts.
5. How do I book a Relais & Châteaux stay?
For a Fine Hotels and Resorts reservation, please call Centurion Travel Service at 1-877-877-0987, option 1. For all other reservations, once your Club 5C membership is completed, you can call Centurion Travel Service or Relais & Châteaux's concierge to book a trip.
6. How do I find out more about Club 5C and Relais & Châteaux properties?
You can find out more about Relais & Châteaux and Club 5C on their website
www.relaischateaux.com.
Terms and Conditions
Centurion members will be enrolled in the Club 5C program upon receipt of the completed member Benefit Enrollment Form and the completion of the enrollment process with Relais and Châteaux including return of the preference questionnaire. Program enrollment is valid as long as you are a Centurion member in good standing. Club 5C Benefits are valid at participating properties. Participating properties and benefits may vary and are subject to change. Benefits offered to the Club 5C member do not entitle the member to any financial compensation, and are non-exchangeable and not transferable. Fine Hotels and Resorts amenities may not necessarily be combinable with Club 5C benefits.

Tour GCX
---------

Receive access to play golf and entertain guests at your choice of over 30 participating private golf clubs. Enjoy the privileges of private golf membership—one round at a time. Learn more.
As a Centurion member, you will have the opportunity to experience TOUR GCX membership with additional benefits. When you purchase a 5-Tee Unit TOUR Card for $3,125, you will receive a $150 credit towards food and beverage and pro shop merchandise. Each Tee Unit is good for up to a foursome at participating clubs. The one-time membership fee of $3,125 includes the 5 Tee Units, greens fees, cart fees, and use of locker and practice facilities for TOUR members and their guests.
More about this benefit
1. What is TOUR GCX?
TOUR GCX provides individual and corporate members with unique access to private club golf and other golf experiences. This is achieved through established marketing partnerships and business relationships with a select network of private golf clubs.
2. What is included in a TOUR GCX membership?
TOUR GCX membership purchased through the Centurion Card partnership entitles a member to reserve up to 5 tee times (foursomes) at select private golf clubs in the TOUR GCX network including greens fees, cart fees, and use of locker and practice facilities for TOUR members and their guests. TOUR GCX members will also have exclusive access to unique golf experiences including special events, Tournaments, pro-ams, clinics, outings and travel packages.
3. How does the TOUR Card work?
The TOUR Card represents your 12-month membership in the TOUR GCX program. It will be issued to you upon your acceptance into TOUR GCX. The TOUR Card is your membership ID and entitles you to have signing privileges for the purchase of food and beverages, pro shop purchases, private lessons, and other related products and services at TOUR GCX partner clubs.
4. What is the benefit of purchasing a TOUR Card with my Centurion Card?
As a Centurion member, when you purchase a 5-Tee Unit TOUR Card for $3,125, you will receive a $150 credit towards food and beverage and pro shop merchandise.
5. Where are the private golf courses in the TOUR GCX network? Where can I get a list of courses?
Most of the courses are in the New York Metropolitan area including Long Island, New Jersey, and Westchester County. There are also TOUR GCX courses in Florida, Las Vegas, and D.C. Further national expansion is underway. For more information on specific courses, please call TOUR GCX direct at 877-868-7555.
6. What is the guest policy?
Members of TOUR GCX reserve an unescorted foursome at TOUR GCX partner clubs and may bring up to three playing partners. TOUR GCX special events may be limited to members only, or may involve one to three playing partners. The TOUR GCX member must also be present at all times when a reserved tee time is being used.
7. How do I purchase a TOUR GCX membership card or reserve a tee time?
Please call TOUR GCX's dedicated Centurion line at 877-868-7555.
Terms and Conditions
Payment must be made with the Platinum or Centurion Card. Card member must complete TOUR GCX membership paperwork prior to initial play. Terms and conditions of the course properties apply. TOUR GCX members must be at least 25 years of age and adhere to the proper golf etiquette as outlined in the TOUR GCX membership package. We require that TOUR GCX members respect local club rules and regulations. TOUR GCX members must abide by TOUR GCX rules and regulations, which are provided with the TOUR GCX welcome package. Platinum and Centurion members will sign receipts at participating TOUR GCX private clubs for food and beverage and pro shop purchases. Any charges exceeding the $150 credit will be the responsibility of the Platinum and Centurion member and will be charged to the credit card provided at the time of reservation. Credit only valid towards food, beverage, and pro-shop purchases, may not be redeemed for cash and must be used within 12 months of membership during a reserved tee time. Tee Units can also be applied towards TOUR Special Outings. The entry fee for such Special Outings is One (1) Tee Unit per person with a maximum of eight tee units per person per event. Tee Units are valid for 12 months from the date of purchase. Platinum and Centurion members may opt to renew their TOUR membership or upgrade to a higher-level tee unit card program at any time. The TOUR membership will not automatically renew. Other terms and conditions may apply.

Insurance Benefit Enhancements
-------------------------------
American Express has added more protection and enhanced existing areas of coverage for the Event Ticket Protection Plan and the Baggage Insurance Plan. Learn more.
More about this benefit
The Event Ticket Protection Plan1
Using your Card to purchase tickets now provides an extra layer of protection. Centurion members enjoy reimbursement benefits if the Ticketholder cannot use the Ticket due to a Covered Incident. The Event Ticket Protection Plan provides reimbursement benefits up to $5,000 per Occurrence, and up to two occurrences per 12-month period. The covered Ticket must be purchased entirely with an eligible American Express Card.
The Baggage Insurance Plan2
Effective May 1, 2007, Centurion members can enjoy a combined maximum of up to $3,000 in insurance for carry-on and checked baggage. The maximum benefit for checked baggage per Eligible Person per Covered Trip is $2,000, in excess of checked baggage coverage provided by Common Carriers.
Terms and Conditions
1The Event Ticket Protection Plan is underwritten by AMEX Assurance Company, Administrative Office, De Pere, WI. Coverage is determined by the terms, conditions, and exclusions of Policy AX0974 and is subject to change with notice. This document does not supplement or replace the Policy.
2American Express Card Baggage Insurance Plan is underwritten by AMEX Assurance Company, Administrative Office, De Pere, WI. Coverage is determined by the terms, conditions, and exclusions of Policy AX0400 and is subject to change with notice. This document does not supplement or replace the Policy.
aviators99 is offline  
Old Mar 1, 2007, 5:12 pm
  #11  
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Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,615
Just enrolled in Relais & Châteaux Club 5C. Not sure yet how the program works.



For instance-- I notice that the French Laundry is one of their restaurants and we were planning to dine there in May. Will it be easier to secure reservations?


Does anyone have experience with R&C ?
damon88 is offline  
Old Mar 1, 2007, 5:16 pm
  #12  
FlyerTalk Evangelist
 
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
"Ecole des Chefs exclusive offers"

seems to suggest something related to the restaurants?
Kagehitokiri is offline  
Old Mar 2, 2007, 9:51 am
  #13  
 
Join Date: Jul 2005
Location: SFO/SEA
Programs: Amex Biz Cent, Marriott LTP, Avis PC, Hilton Owners Diamond, AS MVP
Posts: 3,380
Originally Posted by damon88
Just enrolled in Relais & Châteaux Club 5C. Not sure yet how the program works.



For instance-- I notice that the French Laundry is one of their restaurants and we were planning to dine there in May. Will it be easier to secure reservations?


Does anyone have experience with R&C ?
I had to call in to register for the new benefits (VS Gold and R&C).

I certainly hope they can help with reservations at French laundry...I have a several friends who have been wanting to go, maybe we can even get an extra perk or two while dining there. Once I actually get my membership materials, I will call Club 5C and inquire about that.
brosnan6 is offline  
Old Mar 2, 2007, 4:18 pm
  #14  
 
Join Date: Jan 2005
Location: San Francisco, California
Programs: Amex Centurion, United Global Services
Posts: 847
Yes - please updated anything you find out about the French Laundry - every now and then I get the urge to try to get in there and after a few days of frustrating non-reservations, I give up for a few months.
DMSFCA is offline  
Old Mar 2, 2007, 4:38 pm
  #15  
 
Join Date: Apr 2005
Programs: DAL Diamond, JB Mosaic, AGR Select+, SPG Plat 75, Hyatt Diamond, AXP Plat, AXP DAL Reserve, AXP SPG
Posts: 278
any validity to the other thread where the poster claims centurion fees are increasing to $5K?
aptusboy is offline  


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