Spanair - in wrong flight!
#1
Original Poster
Join Date: Apr 2006
Location: LAX now DUS
Programs: AA LT Plat, IHG Plat., former LH HON (now Silver), Bonvoy Titanium
Posts: 774
Spanair - in wrong flight!
Last week I entered Alicante airport to board a flight to Barcelona, then Frankfurt and continuing to DUS, all 3 C-class tickets.
The ordeal already started at the check-in counter: one massive line for Economy and an even longer one for Business! The lines weren't moving at all, finally, after one hour I get to check in, barely making the required time for my bag. The entire hall was a mess of tourists returning and Spanair did not appear to make a difference between cheapo flyers and premium passengers. After I rushed through security I looked at the screen to learn about departure gate (there was none on my BP) and it clearly stated "Gate 3", where there was already another line of PAX squeezing through the door. The overhead screen simply said "Aeropuertas Alicante", without destination. My BP gets scanned and I enter the Airbus, getting seated in row 1, when a FA asked me about my BP, stating that their manifest showed no one in row 1. I showed it to her and returned to my seat. There were no announcements regarding destination (and I am fluent in Spanish), the flight took off and after landing I hear "welcome to Madrid" - I was on the wrong plane!
I am asking you: my BP was seen TWICE, I am above-average IQ and have flown a massive amount of flights around the world without ever experiencing this. Madrid took 2 hours out of my life to reschedule everything, needless to say, my luggage took 3 days to re-route and by that time I was back at LAX.
My mileage statement is a mess: the flight I was supposed to take I never took and the one I took, I was never on the manifest! I still have the BP for the flight I was supposed to take, which one am I going to send in to M+M?
There is no Spanair forum for me to vent out....
The ordeal already started at the check-in counter: one massive line for Economy and an even longer one for Business! The lines weren't moving at all, finally, after one hour I get to check in, barely making the required time for my bag. The entire hall was a mess of tourists returning and Spanair did not appear to make a difference between cheapo flyers and premium passengers. After I rushed through security I looked at the screen to learn about departure gate (there was none on my BP) and it clearly stated "Gate 3", where there was already another line of PAX squeezing through the door. The overhead screen simply said "Aeropuertas Alicante", without destination. My BP gets scanned and I enter the Airbus, getting seated in row 1, when a FA asked me about my BP, stating that their manifest showed no one in row 1. I showed it to her and returned to my seat. There were no announcements regarding destination (and I am fluent in Spanish), the flight took off and after landing I hear "welcome to Madrid" - I was on the wrong plane!
I am asking you: my BP was seen TWICE, I am above-average IQ and have flown a massive amount of flights around the world without ever experiencing this. Madrid took 2 hours out of my life to reschedule everything, needless to say, my luggage took 3 days to re-route and by that time I was back at LAX.
My mileage statement is a mess: the flight I was supposed to take I never took and the one I took, I was never on the manifest! I still have the BP for the flight I was supposed to take, which one am I going to send in to M+M?
There is no Spanair forum for me to vent out....
Last edited by IsleSeat; May 27, 2007 at 9:52 am
#2
Join Date: Sep 2005
Location: BRU
Programs: LH SEN, SN Gold, Eurostar Carte Blanche, BA, QF, AF
Posts: 6,856
Oh dear, that sounds like fun!
I am always worried about people getting on to the wrong flight when they don't use a check-in machine but just tear-off the BP stub manually.
I guess you weren't at a window seat or it was cloudy, otherwise you would have realised that you are not flying over the sea:
http://gc.kls2.com/cgi-bin/gc?MAP-ST...PEED-UNITS=kts
SmilingBoy.
I am always worried about people getting on to the wrong flight when they don't use a check-in machine but just tear-off the BP stub manually.
I guess you weren't at a window seat or it was cloudy, otherwise you would have realised that you are not flying over the sea:
http://gc.kls2.com/cgi-bin/gc?MAP-ST...PEED-UNITS=kts
SmilingBoy.
#3
FlyerTalk Evangelist
Join Date: Jun 2005
Location: Point Place, Wisconsin
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Posts: 14,505
I do hope you get the mileage for the flights you were supposed to take AND the ones you actually took. A whole new concept of a mileage run...
Doesn't really say much for all the security measures (like scanning and limiting liquids and other nonsense) if pax can still get on the wrong flight.
Doesn't really say much for all the security measures (like scanning and limiting liquids and other nonsense) if pax can still get on the wrong flight.
#4
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But don't worry, exploding food and liquids appear to be limited to British a/c. After the recent "expoding Curry" incident in a BA microwave, I finally understand why the liquid ban originated in LHR.
#5
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,047
[QUOTE=Rambuster;7805919]I do hope you get the mileage for the flights you were supposed to take AND the ones you actually took. A whole new concept of a mileage run...
Actually this happened to mein Air Lingus but without taking the wrong flight...
I was flying Kerry-Dub-Manchester, and finally, once in Dublin, I re-routed to Dublin-London, and both miles Dub-Manchester and Dub-Lhr were posted,
Unfortunately it was when there were no alliances, and the EI miles expired
Actually this happened to mein Air Lingus but without taking the wrong flight...
I was flying Kerry-Dub-Manchester, and finally, once in Dublin, I re-routed to Dublin-London, and both miles Dub-Manchester and Dub-Lhr were posted,
Unfortunately it was when there were no alliances, and the EI miles expired
#6
Original Poster
Join Date: Apr 2006
Location: LAX now DUS
Programs: AA LT Plat, IHG Plat., former LH HON (now Silver), Bonvoy Titanium
Posts: 774
Oh dear, that sounds like fun!
I am always worried about people getting on to the wrong flight when they don't use a check-in machine but just tear-off the BP stub manually.
I guess you weren't at a window seat or it was cloudy, otherwise you would have realised that you are not flying over the sea:
http://gc.kls2.com/cgi-bin/gc?MAP-ST...PEED-UNITS=kts
SmilingBoy.
I am always worried about people getting on to the wrong flight when they don't use a check-in machine but just tear-off the BP stub manually.
I guess you weren't at a window seat or it was cloudy, otherwise you would have realised that you are not flying over the sea:
http://gc.kls2.com/cgi-bin/gc?MAP-ST...PEED-UNITS=kts
SmilingBoy.
#7
Join Date: Sep 2002
Location: Travelling the skies over Europe
Programs: Lufthansa Senator, Hilton Diamond VIP, Marriott Gold Elite, Hertz President's Circle
Posts: 1,819
And I guess it will be a while before you trust this way again...
#9
Original Poster
Join Date: Apr 2006
Location: LAX now DUS
Programs: AA LT Plat, IHG Plat., former LH HON (now Silver), Bonvoy Titanium
Posts: 774
#10
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#11
Original Poster
Join Date: Apr 2006
Location: LAX now DUS
Programs: AA LT Plat, IHG Plat., former LH HON (now Silver), Bonvoy Titanium
Posts: 774
It seems that the warden of this forum "redirected" the thread as if I were lost in an airport. He or she must be working alongside Spanair..
Immer mit der Ruhe....
#12
Original Poster
Join Date: Apr 2006
Location: LAX now DUS
Programs: AA LT Plat, IHG Plat., former LH HON (now Silver), Bonvoy Titanium
Posts: 774
#13
Original Poster
Join Date: Apr 2006
Location: LAX now DUS
Programs: AA LT Plat, IHG Plat., former LH HON (now Silver), Bonvoy Titanium
Posts: 774
Well, it only says that the touri... I mean terrorists can bomb the wrong flight.
But don't worry, exploding food and liquids appear to be limited to British a/c. After the recent "expoding Curry" incident in a BA microwave, I finally understand why the liquid ban originated in LHR.
But don't worry, exploding food and liquids appear to be limited to British a/c. After the recent "expoding Curry" incident in a BA microwave, I finally understand why the liquid ban originated in LHR.
doesn't this more scare you than Terrorist's bombs and hair gels on the carry-on luggage?
#14
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#15
Join Date: Mar 2002
Location: BCN
Programs: BA Gold A3 Gold DL Gold VY apologist
Posts: 8,545
I've gotten on the wrong AS flight at LAS before. They had to go back to the gate and let me off. This was after the FA looked at my BP and made the guy in "my" seat move to another one! I suppose it can happen anywhere.