Washington Post article today about FT and CO
Jun 7, 2007, 5:52 am
#3
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Nice Scott!! Great article!
Jun 7, 2007, 6:12 am
#5
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Cool article...had no idea that Scott was "afflicted," like the rest of us
Alright, who bought 12? 
Originally Posted by WaPo
Last fall, someone on Flyertalk found relatively inexpensive fares on Continental between Minneapolis and London and posted details about the ticket price in the chat room. The fare was improperly coded, resulting in a $219 one-way ticket that came with too many bonus frequent-flier miles. Flyertalkers couldn't resist. They quickly bought nearly 1,000 round trips -- one traveler purchased 12
Jun 7, 2007, 6:34 am
#7
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Nice article that shows the world exactly why FT and Scott are a great success.
Good Job Scott!
Good Job Scott!
Jun 7, 2007, 6:36 am
#8
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Congatulations Scott-
Good pub for you and CO.
Good pub for you and CO.
Jun 7, 2007, 6:48 am
#9
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^ ^ ^
Jun 7, 2007, 6:56 am
#10
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From the article "Lurking in the chat room was Scott O'Leary, a customer service guru at Continental who spends several hours each day prowling such Web sites..."
Wish I could do that during work hours.....oh wait, I am. Nice going Scott.
And welcome to Flyertalk Paris33.
Wish I could do that during work hours.....oh wait, I am
. Nice going Scott.And welcome to Flyertalk Paris33.
Jun 7, 2007, 7:00 am
#11
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This is very exciting, knowing that CO takes this much care and effort to seek out opinions and comments from their frequent fliers and those of us who have been following the industry and CO specifically for a long time. This is why CO has such high customer regard and will continue to enjoy as much support.
Regards.
Regards.
Jun 7, 2007, 7:45 am
#12
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Way to go Scott - nothing like a lil positive pub and appreciation for a job well done! ^ ^
I also like XYZZY's quote and the vague reference to the first miniDo in CLE last October!
I also like XYZZY's quote and the vague reference to the first miniDo in CLE last October!
Jun 7, 2007, 8:21 am
#13
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Upgrade Coupon
I am going to somewhat go against the grain on this one - my question is:
Will he ever be able to use that complimentary upgrade?
Will he ever be able to use that complimentary upgrade?
Jun 7, 2007, 8:31 am
#14
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Great article and thanks for being here Scott!
Jun 7, 2007, 8:52 am
#15
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Great article. Since I have yet to meet Scott, I had no idea how cool he was! I just knew how helpful he was
^ Scott - you do a great job!
It was interesting that the other airlines spoke of the anonymous factor why they didn't respond. Then I thought CO doesn't have that issue because they've taken the time and money to get to know us and most of us on this board are not anonymous to CO because of that.
Thank you, Larry, Scott, and CO for doing this and listening to what we have to say!
^ Scott - you do a great job!It was interesting that the other airlines spoke of the anonymous factor why they didn't respond. Then I thought CO doesn't have that issue because they've taken the time and money to get to know us and most of us on this board are not anonymous to CO because of that.
Thank you, Larry, Scott, and CO for doing this and listening to what we have to say!