Another Cancelled Flight To PIT
Jun 13, 2007, 7:49 am
#1
Original Poster
Join Date: Dec 2006
Posts: 11
Another Cancelled Flight To PIT
Continental has cancelled 2 flights from EWR to Pittsburgh on me in the last 3 weeks! In both cases they were unable to get me out anytime close to my original departure time. Today's cancellation was about 17 hours before the flight departure and still they could not book me on anything until following day. I live in NYC which means I can fly out of JFK or LGA but still nothing. I fly Continental regularly and have Gold status. I guess I am just not that important to them. Luckily, I live in NYC and can take my business to another airline.
Is this typical? Am I entitled to any compensation?
Is this typical? Am I entitled to any compensation?
Jun 13, 2007, 7:56 am
#3
FlyerTalk Evangelist
Join Date: May 2003
Location: AA Plat / UA NOTHING / Alaska 75K / Hyatt Diamond / SPG LT Plat / Marriott Gold / Priority Club Plat / Hertz Pres
Posts: 24,717
If mechanical, did you ask to be put on US? I know they've got a number of direct flights from EWR.
Jun 13, 2007, 7:56 am
#4
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Continental has cancelled 2 flights from EWR to Pittsburgh on me in the last 3 weeks! In both cases they were unable to get me out anytime close to my original departure time. Today's cancellation was about 17 hours before the flight departure and still they could not book me on anything until following day. I live in NYC which means I can fly out of JFK or LGA but still nothing. I fly Continental regularly and have Gold status. I guess I am just not that important to them. Luckily, I live in NYC and can take my business to another airline.
Is this typical? Am I entitled to any compensation?
Is this typical? Am I entitled to any compensation?
What was the reason given for the cancellation?
Why do you think you are owed compensation?
Jun 13, 2007, 8:04 am
#5
FlyerTalk Evangelist
Join Date: May 2003
Location: AA Plat / UA NOTHING / Alaska 75K / Hyatt Diamond / SPG LT Plat / Marriott Gold / Priority Club Plat / Hertz Pres
Posts: 24,717
Do you think that Plats on your flight were treated better? How about Silvers or non-elites, think they were treated worse? Everybody's in the same boat on a cancellation. Available seats are available seats. At least they called you almost a day ahead of time. Would've it been better to wait until you got to the airport? I don't mean to sound harsh here. It does suck when a flight gets cancelled.
Jun 13, 2007, 8:31 am
#6
Original Poster
Join Date: Dec 2006
Posts: 11
1st Cancellation was weather - understandable, although Continental assumed the weather was going to bad and cancelled flights 8 hours before departure! (weather was not bad and a colleague had no issues flying out of JFK on Jetblue flight)
Today's cancellation was also "weather" - but it's almost a day in advance, is Continental going to start looking at the 10 day weather forecast and cancel flights days in advance.
No, I don't think I deserve compensation but if Continental insists on over booking flights so short delays and the preemptive cancellation of flights create a lot of ruined itineraries then I think they should be penalized.
Wonder why JetBlue has started service to Pittsburgh. Perhaps it's continued poor service from the legacy airlines.
...just ranting, 2 cancelled flights in just a few weeks to the same destination...
Today's cancellation was also "weather" - but it's almost a day in advance, is Continental going to start looking at the 10 day weather forecast and cancel flights days in advance.
No, I don't think I deserve compensation but if Continental insists on over booking flights so short delays and the preemptive cancellation of flights create a lot of ruined itineraries then I think they should be penalized.
Wonder why JetBlue has started service to Pittsburgh. Perhaps it's continued poor service from the legacy airlines.
...just ranting, 2 cancelled flights in just a few weeks to the same destination...
Jun 13, 2007, 8:38 am
#7
Join Date: Dec 2006
Programs: SkyMiles Silver, OnePass Gold, AAdvantage Gold, AS, NW, US, UA, LH
Posts: 347
Did you happen to see how many flights were CXLD over the past 48 hours at Newark? Actually, considering the extensive ATC problems there were surprisingly few flights CXLD, more flights were delayed 6 - 7 hours. Continental diverted ALOT of EWR-bound flights yesterday afternoon. Alot of flights ended up in Pittsburgh, Buffalo, Syracuse, Cleveland, and Detroit. Some of those flights even pushed back after refueling for the recovery leg and were returned again. After two days of such extensive ATC delays it is going to take a little time to get the entire system running smoothly again.