FAQ: Status match: looking for Starwood to match your Hyatt status?
Jul 24, 2007 | 4:33 am
#1
Original Poster
Suspended
Join Date: Jan 2005
Posts: 1,229
FAQ: Status match: looking for Starwood to match your Hyatt status?
How long will it take and what kind of documentation is needed.
Called them yesterday and was told to fax a short letter incl. membership card copy from Hyatt.
Called them yesterday and was told to fax a short letter incl. membership card copy from Hyatt.
Jul 24, 2007 | 8:36 am
#2
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Jul 24, 2007 | 9:22 am
#3
Original Poster
Suspended
Join Date: Jan 2005
Posts: 1,229
Thank you.
The agent on the phone said otherwise. Called the plat hotline in the USA.
Will they do a match to Gold?
The agent on the phone said otherwise. Called the plat hotline in the USA.
Will they do a match to Gold?
Jul 24, 2007 | 9:41 am
#4
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Jul 24, 2007 | 10:39 am
#5
Join Date: Jan 2004
Location: YOW
Programs: AC down to Orange lol, Marriott Silver?
Posts: 3,217
For Hyatt, Plat is mid tier and Diamond top tier.
For SPG, Gold is mid tier and Platinum is top tier, same with Marriott.
I guess the agent was not aware of details of Hyatt and thought the top tier to top tier is Plat for Hyatt.
For SPG, Gold is mid tier and Platinum is top tier, same with Marriott.
I guess the agent was not aware of details of Hyatt and thought the top tier to top tier is Plat for Hyatt.
Feb 22, 2009 | 4:53 am
#6
Join Date: Nov 2007
Location: Italy
Programs: ICHG Platinum RoyalAmb, HiltonHonors Gold, AClub Plat, Hyatt Diamond, Spg Plat
Posts: 283
Hi!
I'm Hyatt Diamond at the moment.
Do you know if Starwood do a status match to an elite level of Preferred guest program?
How could I do?
Thanks a lot!
I'm Hyatt Diamond at the moment.
Do you know if Starwood do a status match to an elite level of Preferred guest program?
How could I do?
Thanks a lot!
Feb 22, 2009 | 7:56 am
#7
Join Date: Feb 2007
Posts: 251
They will match your Hyatt Diamond Status to Starwood Platinum,
as long as you have proof of your Hyatt earned qualification and have not been Platinum with Starwood before.
From StarwoodLurker2:
"For Platinum status match requests, do fax it together with a copy of your Marriott account statement and membership card to 512-997-9046. Alternatively, you may email it to [email protected]."
Jul 27, 2009 | 7:21 pm
#8
Join Date: Dec 2004
Location: Boston / Japan
Programs: AA Plat 2 mill miler;UA Million Miler, Hyatt Globalist, Marriott Gold
Posts: 212
Hyatt Diamond Status Matching By Starwood
I am currently a Hyatt Diamond member, and Starwood Gold. Does Starwood ever status-match other programs' levels (i.e. Hyatt Diamond to Starwood Platinum)? I would like to start yo move a lot of business to Starwood, but find it hard to give up the upgrades and other services that Diamond/Platinum level status offers (in my case Hyatt Diamond).
Thanks so much.
Thanks so much.
Last edited by SanDiego1K; Jul 27, 2009 at 8:56 pm Reason: Thanks for link, gabo02 - moved into thread
Jul 27, 2009 | 8:37 pm
#9
Join Date: Dec 2008
Location: SFO
Programs: SPG Gold, UA 1K, Avis PC
Posts: 341
I am currently a Hyatt Diamond member, and Starwood Gold. Does Starwood ever status-match other programs' levels (i.e. Hyatt Diamond to Starwood Platinum)? I would like to start yo move a lot of business to Starwood, but find it hard to give up the upgrades and other services that Diamond/Platinum level status offers (in my case Hyatt Diamond).
Thanks so much.
Thanks so much.
Oct 7, 2009 | 10:44 am
#10
Join Date: Jan 2008
Programs: BAEC, Hilton, Intercontinental
Posts: 48
Will SPG status match Hyatt?
Hello,
My friend recently recieved a Hyatt Diamond Card, despite never having stayed at a Hyatt. They status matched his SPG Platinum.
Will SPG do the same for me? I am only a Gold SPG member, but have Diamond status at Hyatt.
Thank you in advance.
My friend recently recieved a Hyatt Diamond Card, despite never having stayed at a Hyatt. They status matched his SPG Platinum.
Will SPG do the same for me? I am only a Gold SPG member, but have Diamond status at Hyatt.
Thank you in advance.
Oct 7, 2009 | 10:58 am
#11
FlyerTalk Evangelist
Join Date: Aug 2008
Location: LAX
Programs: AA-PLT Pro 1.95 MM, Hyatt-Explorer, Marriott-Gold, Super 8--Formica
Posts: 17,399
I was successful in status matching at the end of 2008 (for all of 2009) from Hyatt Diamond to SPG Platinum. In the FAQ sticky, there is a quite helpful thread which discusses this very issue.
Oct 7, 2009 | 11:34 am
#12
FlyerTalk Evangelist
Join Date: Apr 2001
Location: DCA
Programs: AMC MovieWatcher, Giant BonusCard, Petco PALS Card, Silver Diner Blue Plate Club
Posts: 22,314
If you have never had SPG Platinum status before, Starwood will consider matching your Hyatt Diamond status. You'll need to provide a copy of your membership card and account activity. And it may take a month for them to verify the information you've provided and process the match. This is a one-time only opportunity, so make sure only to use it when you're prepared to move your stays over to Starwood.
Oct 11, 2009 | 2:38 am
#13
Join Date: Jan 2008
Programs: BAEC, Hilton, Intercontinental
Posts: 48
Thank you for the responses.
I have sent a screenshot of the hyatt.com website with my details to the email provided, and they upgraded me to Platinum status in 4 days. Very nice.
I have sent a screenshot of the hyatt.com website with my details to the email provided, and they upgraded me to Platinum status in 4 days. Very nice.
Oct 11, 2009 | 2:40 am
#14
Join Date: Aug 2004
Location: London
Programs: BA Gold
Posts: 1,540
Well done Michael!
Oct 11, 2009 | 3:16 am
#15
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,666
I find Starwood's 30 days+ for a status match to be long and tedious. I know, they are doing you a favour, so one shouldn't complain but airlines and other hotel chains generally match within a few days, or at least in my experience.
Starwood took 45 days to get back to me, and I am a current gold member so then they came through I had already decided to pursue my stays with another chain.
May status match in the future.
Starwood took 45 days to get back to me, and I am a current gold member so then they came through I had already decided to pursue my stays with another chain.
May status match in the future.
Last edited by m0hamed; Oct 11, 2009 at 3:19 am Reason: mistake