jan_az

Just opened up an efolio and saw a $76.80 charge for a minibar I never even had a key for.

What do you do about that?

wharvey

Mail back the bottle you had in your 70 pound suitcase....

You did not see this before leaving? Or was it added after you left?

Seriously, call the hotel and tell them you did not even have a key... if that does not get a reversal.... then dispute with the credit card company.

jan_az

seriously, after I left.

And the suitcase was 86 pounds

rzyzzy

$76 in a hotel minibar would not be 86 pounds... I'm thinking a bottle of water and a bag of chips would get you to $76

bbbb

You should have left the maid a tip and she could have bought the employee meal instead of eating from your minibar.

Call the hotel accounting dept and see if they will remove the charge. This happens all the time but usually not to the tune of $76.

squeakr

I have had this happen countless times, which is why I always refuse the minibar key. But not after I left - that's a new one.

Call the hotel during the day and speak w/ the GM.

Nexus888

I had a $96 bill voided because 2 of the Gin bottles were refilled with water. There was 2 of us

Just left a note with bottles and room care took care of it.

If you didn't take the key, it should be refunded by calling the GM.

ez311

Wow...that's some expensive booze.

infinityplusone

Wirelessly posted (My IV to the Net: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8703e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

My biggest mini-bar false charge, was $13. I think it was for one chocolate dinner mint. I called up and spoke with the GM and it was taken care of.

lili

Do hotels often add charges after you've checked out and not notify you? I never look for that on my CC bill .... I'm not paranoid, but should I be checking my CC website a few days after checking out?

lskohn

Yes, I have had that happen -- $2.00 plus tax, $3.00 plus tax for this or that -- always a mistake, and I have never had any trouble getting charges removed, especially (I suspect) because 1) I stay at chains where I have status, 2) these are usually the ONLY minibar charges on the bill so, at least for a multi-day stay, they can tell I am not inclined to consume their chips or booze, and 3) I do check my CC accounts on-line within a couple days after a trip, so the charges are still fresh when I call.

I sometimes have trouble because I rearrange bottles to stuff in a doggie bag from restaurant, so I raise that on my way out, and that also seems to keep spurious charges down. And in the rare instance when I have taken something, if the charge doesn't show up when I check out, I point it out and get it added (rather than hoping they never notice), just in case I have to contest an erroneous charge later.

jan_az

Just a note that a call to the GM's admin resulted in a credit to my credit card

macabus

A complementary bottle of wine was waiting for me in my suite in Buenos Aires. I double-checked with reception to make sure it was free before I opened it.

A month later I got an AMEX charge for $78 - separate from my checkout bill.

Didn't even bother contacting the hotel and just disputed with AMEX. They permanently removed the charge while I was still on the phone with them.

Eastbay1K

Yes you should. I've been charged for bathrobes, water, and who knows what else I didn't consume nor take.

JayBrian

The last time I carried one of Jan's suitcases it was filled with soap and shampoo.