Surprised that no one has ever sued Delta for misleading advertising with "free" tix
Jul 3, 2008 | 1:13 am
#1
Original Poster
Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,736
Surprised that no one has ever sued Delta for misleading advertising with "free" tix
So with all the advertising over the years by Delta and other airlines plus all their partners about "free" tickets but they still charge money (taxes, booking fees, now fuel surcharges)....why doesn't some law firm sue for misleading advertising. Or the BBB or Attorny General take actions...
TCF Bank in Minnesota talked about all the Totally Free checking for years but finally someone challenged them about the hidden fees....the bank was basically forced to make it "totally free" as advertised....
TCF Bank in Minnesota talked about all the Totally Free checking for years but finally someone challenged them about the hidden fees....the bank was basically forced to make it "totally free" as advertised....
Jul 3, 2008 | 4:11 am
#2
Join Date: Apr 2005
Location: ORD
Programs: DL FO...ex-PM, GM...does it really even matter these days? LOL...
Posts: 1,248
Not again................
Jul 3, 2008 | 4:13 am
#3
Join Date: Sep 2000
Location: Berlin, Germany
Programs: DL DM/2MM, UA PE, HH Gold
Posts: 1,106
Well,
the fine print stated for years that the passenger is still required to pay the usual taxes/fees ( government & airport related ) and for many years some of these fees have not even beeing charged. I have paid an average of ~$ 50 for TATL BE award tickets for years. I still considered these tickets "free" as none of those charges were kept by the airline. That changed just recently.
the fine print stated for years that the passenger is still required to pay the usual taxes/fees ( government & airport related ) and for many years some of these fees have not even beeing charged. I have paid an average of ~$ 50 for TATL BE award tickets for years. I still considered these tickets "free" as none of those charges were kept by the airline. That changed just recently.
Jul 3, 2008 | 4:31 am
#4
Join Date: Apr 2006
Location: Ohio and Colorado
Programs: AA Gold MM, HH Gold, Delta, Bonvoy,SWA
Posts: 954
Once more into the whining.....
Cheers
Cheers
Jul 3, 2008 | 5:39 am
#6
Join Date: Oct 2007
Programs: Now just a lowly DL PM/1MM. This industry needs some competition. It's just not enjoyable anymore.
Posts: 3,545
Agreed, this "let's sue everyone and everything" mentality in this country is getting a little old. And I'm sure some huckster has probably tried to sue them and had the case tossed, rightfully so.
Give them a break. All airlines are under tremendous pressure right now. Is this really worth worrying about?
Give them a break. All airlines are under tremendous pressure right now. Is this really worth worrying about?
Jul 3, 2008 | 6:04 am
#7
Join Date: Apr 2003
Location: Southwest CT
Programs: DL Diamond and Million Miler, Marriott Titanium Elite, Hertz Pres Circle
Posts: 7,618
Jul 3, 2008 | 6:51 am
#8
Join Date: Apr 2008
Location: Atlanta
Programs: DL Diamond in 2010, Kimpton Inner Circle
Posts: 317
So with all the advertising over the years by Delta and other airlines plus all their partners about "free" tickets but they still charge money (taxes, booking fees, now fuel surcharges)....why doesn't some law firm sue for misleading advertising. Or the BBB or Attorny General take actions...
TCF Bank in Minnesota talked about all the Totally Free checking for years but finally someone challenged them about the hidden fees....the bank was basically forced to make it "totally free" as advertised....
TCF Bank in Minnesota talked about all the Totally Free checking for years but finally someone challenged them about the hidden fees....the bank was basically forced to make it "totally free" as advertised....
Or do you just want to complain?
Jul 3, 2008 | 7:16 am
#9
Join Date: Dec 2003
Location: Augusta, GA, USA
Programs: DL FC, NW
Posts: 3,522
In our current liberal court system, who knows. It only goes to show however, those who said "Burn your miles" several years ago was true to their point. Miles are devalued, free trips aren't - the line has to be drawn somewhere. The a/l shouldn't be able to "collect" on a FF ticket in advance and the devalue it with new charges that were not in effect at the time.
Last edited by USCGamecock; Jul 3, 2008 at 8:52 am
Jul 3, 2008 | 8:45 am
#10
Join Date: Mar 2006
Location: SAN
Programs: DL MM, Marriott LT Titanium, Avis Chairmans
Posts: 1,400
If you are so PO'd about it, then as others have said, sue them yourself. Otherwise please move on, as the whining does nothing.
Jul 3, 2008 | 8:58 am
#11
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott, IHG, Hyatt something
Posts: 34,532
There is a difference between the government mandated taxes, and these barbaric fuel surcharges that DL charges for EU issued tickets. If you think the new $25/$50 fuel surcharge fee is going to stay static, then I have a bridge I'd like to sell you.
Jul 3, 2008 | 9:59 am
#12
Join Date: Apr 2006
Location: Ohio and Colorado
Programs: AA Gold MM, HH Gold, Delta, Bonvoy,SWA
Posts: 954
"I never promised you a rose garden......"
Get a grip, life was good while it lasted. $50 plus fess and taxes for a $3000-$5000 TALT Biz Class ticket is still OK by me. If it goes to $200 in the USA, there will be another outpouring of "Oh woe is me" but its still a bargain.
Jeez, back when I started flying in Ford Tri Motors there were no FF Programs.
Cheers
Get a grip, life was good while it lasted. $50 plus fess and taxes for a $3000-$5000 TALT Biz Class ticket is still OK by me. If it goes to $200 in the USA, there will be another outpouring of "Oh woe is me" but its still a bargain.
Jeez, back when I started flying in Ford Tri Motors there were no FF Programs.
Cheers
Jul 3, 2008 | 11:21 am
#13
FlyerTalk Evangelist
Join Date: May 2006
Programs: DL SkyClub Lifer
Posts: 10,000
Pitching something as "free plus government fees and taxes" and then saying "oh, by the way, that free ticket plus $120 in fees and taxes is now also plus a $200 charge imposed by the airline" is a lot less defensible.
Jul 3, 2008 | 12:11 pm
#14
Suspended
Join Date: Sep 2005
Location: SEA
Programs: UA Silver, BA Gold, DL Gold
Posts: 9,779
I would have to assume that DL has lawyers at their disposal. They probably have a corporate counsel. They surely have external legal firms that they deal with regularly. If this were such a legal hot button, I'm sure they ran it by them.
But, hey, go ahead and sue. Have fun. I'm eager to see how it turns out for you.
But, hey, go ahead and sue. Have fun. I'm eager to see how it turns out for you.
Jul 3, 2008 | 12:27 pm
#15
Join Date: Jun 2008
Location: ewr,swf,fll
Posts: 835
