Redemption Help: Do I really need so few miles for BRU-ZRH???
Nov 10, 2008, 6:14 am
#1
Original Poster
Join Date: Sep 2005
Location: BRU
Programs: LH SEN, SN Gold, Eurostar Carte Blanche, BA, QF, AF
Posts: 6,856
Do I really need so few miles for BRU-ZRH???
I am looking to redeem miles for a one-way cash&miles award for two persons on BRU-ZRH. Do I really only need 4,500 miles + £40 cash + taxes + fees for both persons together?
Nov 10, 2008, 6:37 am
#2
Join Date: May 2007
Location: UK
Posts: 1,896
Nov 10, 2008, 6:54 am
#3
Original Poster
Join Date: Sep 2005
Location: BRU
Programs: LH SEN, SN Gold, Eurostar Carte Blanche, BA, QF, AF
Posts: 6,856
Very good, given that a paid flight would run at EUR600+ per person...
... and given that the 5,000 miles on my account are from some surveys I replied to. Can see the attraction of DC over M&M (where I usually credit all my miles).
Now will try the famous (infamous?) ICC for the first time...
... and given that the 5,000 miles on my account are from some surveys I replied to. Can see the attraction of DC over M&M (where I usually credit all my miles).
Now will try the famous (infamous?) ICC for the first time...
Nov 10, 2008, 7:08 am
#4
Join Date: Oct 2005
Location: I´m on a road to nowhere
Programs: If I don´t have it, I don´t need it!
Posts: 758
Very good, given that a paid flight would run at EUR600+ per person...
... and given that the 5,000 miles on my account are from some surveys I replied to. Can see the attraction of DC over M&M (where I usually credit all my miles).
Now will try the famous (infamous?) ICC for the first time...
... and given that the 5,000 miles on my account are from some surveys I replied to. Can see the attraction of DC over M&M (where I usually credit all my miles).
Now will try the famous (infamous?) ICC for the first time...
Nov 10, 2008, 10:17 am
#5
Original Poster
Join Date: Sep 2005
Location: BRU
Programs: LH SEN, SN Gold, Eurostar Carte Blanche, BA, QF, AF
Posts: 6,856
Seems like I need it.
Call goes very well, flights reserved. But, can't calculate taxes. Gives me reservation number.
I hang up, check on checkmytrip. Wrong flight booked, 8 hours too early (and just one digit different, whilst I had mentioned the correct flight number and the correct departure time in the afternoon).
Call back, get a different person that can't hear me at all (no audio).
Call back again, get someone that tells me that I booked for the early flight but he will check with person that made original booking.
Now waiting for call back...
Is this normal?
Call goes very well, flights reserved. But, can't calculate taxes. Gives me reservation number.
I hang up, check on checkmytrip. Wrong flight booked, 8 hours too early (and just one digit different, whilst I had mentioned the correct flight number and the correct departure time in the afternoon).
Call back, get a different person that can't hear me at all (no audio).
Call back again, get someone that tells me that I booked for the early flight but he will check with person that made original booking.
Now waiting for call back...
Is this normal?
Nov 10, 2008, 10:42 am
#8
Original Poster
Join Date: Sep 2005
Location: BRU
Programs: LH SEN, SN Gold, Eurostar Carte Blanche, BA, QF, AF
Posts: 6,856
I assume it won't be a problem to change this since ticket wasn't issued yet?
How long shall I wait for them to call back? They said 10 minutes, it is now half an hour.
How long shall I wait for them to call back? They said 10 minutes, it is now half an hour.
Nov 10, 2008, 10:46 am
#9
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,031
Call back. The ticketing team have been rather efficient at ticketing within hours recently. To save you further problems of getting them to waive any fees (as it is their error) if you can get it changed before ticketing, it will be a help.
Nov 10, 2008, 10:47 am
#10
Original Poster
Join Date: Sep 2005
Location: BRU
Programs: LH SEN, SN Gold, Eurostar Carte Blanche, BA, QF, AF
Posts: 6,856
Well they do not have my credit card details so I doubt they will ticket!
Nov 10, 2008, 10:58 am
#11
Original Poster
Join Date: Sep 2005
Location: BRU
Programs: LH SEN, SN Gold, Eurostar Carte Blanche, BA, QF, AF
Posts: 6,856
Next call - couldn't understand me, some audio but bad.
Next call - nice lady on the phone, makes the change in 5 seconds, appears on CMT 30 seconds later!
(Taxes still not loaded though, so I should call back within the next 2 hours).
And as a thank you for helping me out here and for those that don't know, here is a nice link for CMT, which you can bookmark, and refresh easily:
https://www.checkmytrip.com/CMTSERVLET?R=ABC123&L=GB&N=LASTNAME
(obviously replacing ABC123 with your Amadeus code and LASTNAME with your last name)
Next call - nice lady on the phone, makes the change in 5 seconds, appears on CMT 30 seconds later!
(Taxes still not loaded though, so I should call back within the next 2 hours).
And as a thank you for helping me out here and for those that don't know, here is a nice link for CMT, which you can bookmark, and refresh easily:
https://www.checkmytrip.com/CMTSERVLET?R=ABC123&L=GB&N=LASTNAME
(obviously replacing ABC123 with your Amadeus code and LASTNAME with your last name
)
Nov 10, 2008, 12:47 pm
#12
Original Poster
Join Date: Sep 2005
Location: BRU
Programs: LH SEN, SN Gold, Eurostar Carte Blanche, BA, QF, AF
Posts: 6,856
Nov 10, 2008, 1:00 pm
#13
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,230
is this normal?
Nov 10, 2008, 1:58 pm
#15
Join Date: Oct 2005
Location: DUB / DXB
Programs: EK Gold, BA Gold
Posts: 2,471
Juts my thoughts, may be wrong. Still it doesnt excuse them from taking several days to work it out.