FAQ: Marriott Platinum to SPG Platinum Status Match [Master Thread]
Nov 10, 2008 | 3:42 pm
#1
Original Poster
Join Date: Jun 2008
Location: ORD
Programs: AA EXP / UA Lifetime Gold / Marriott Lifetime Plat / SPG Plat / Hyatt Diamond / HH Diamond / Avis CC
Posts: 483
FAQ: Marriott Platinum to SPG Platinum Status Match [Master Thread]
Thank You STARWOOD!,
I emailed my Marriott Platinum proof to Starwood today as I am not happy with recent changes at Marriott and was pleasantly surprised when I received a confirmation email welcoming me to SPG Platinum Preferred only an hour after requesting.
You are off to a great start with me Starwood^
I emailed my Marriott Platinum proof to Starwood today as I am not happy with recent changes at Marriott and was pleasantly surprised when I received a confirmation email welcoming me to SPG Platinum Preferred only an hour after requesting.
You are off to a great start with me Starwood^
Nov 10, 2008 | 4:12 pm
#2
Join Date: Jan 2007
Programs: US Airways Chairmans Starwood Lifetime Platinum, Marriott Platinum/,Lifetime Silver Hertz Presidents
Posts: 338
Enjoy!!
Nov 10, 2008 | 4:26 pm
#3
Join Date: May 2008
Location: YYZ
Programs: Avis CHM, Hertz Plat, National EE, SPG Plat, Hyatt Diamond, Le Club Plat, CX Gold
Posts: 368
Thank You STARWOOD!,
I emailed my Marriott Platinum proof to Starwood today as I am not happy with recent changes at Marriott and was pleasantly surprised when I received a confirmation email welcoming me to SPG Platinum Preferred only an hour after requesting.
You are off to a great start with me Starwood^
I emailed my Marriott Platinum proof to Starwood today as I am not happy with recent changes at Marriott and was pleasantly surprised when I received a confirmation email welcoming me to SPG Platinum Preferred only an hour after requesting.
You are off to a great start with me Starwood^
I assume I have till the end of 2009 to re-qualify for Plat?
Nov 10, 2008 | 4:32 pm
#4
Flyertalk Evangelist and Moderator: Coupon Connection and Travel Products
Join Date: Jul 2000
Location: Milton, GA USA
Programs: Hilton Diamond, IHG Platinum Elite, Hyatt Discoverist, Radisson Elite
Posts: 19,220
Joediver,
Can you tell me what you had to email Starwood? I am currently Marriott platinum as well.
Also, what email did you send it to? Anyone in particular?
Sounds like you got a quick response.
William
Can you tell me what you had to email Starwood? I am currently Marriott platinum as well.
Also, what email did you send it to? Anyone in particular?
Sounds like you got a quick response.
William
Nov 10, 2008 | 5:53 pm
#5
Join Date: Jul 2006
Location: York, PA
Programs: MRSPG LT Tit, HH Diamond, Hertz Pres.
Posts: 1,737
email a copy of your MR current card, last statement or a printout of MR activity, your current SPG number.
Nov 10, 2008 | 6:15 pm
#6
Join Date: Feb 2005
Location: Washington DC
Programs: IB Oro, AA GLD 1MM, Hyatt Glob, Marriott LT Titanium
Posts: 1,926
Wow, can't believe you heard back so quickly - I'm not sure what I did wrong. As I posted in the Hilton status match thread, I sent Starwood proof of both Marriott and Hilton top tier status and still (4 weeks later) haven't been granted a match. I've inquired twice since I originally asked for the match and each time have been told they are still working on it. 
Nov 10, 2008 | 6:25 pm
#7
Original Poster
Join Date: Jun 2008
Location: ORD
Programs: AA EXP / UA Lifetime Gold / Marriott Lifetime Plat / SPG Plat / Hyatt Diamond / HH Diamond / Avis CC
Posts: 483
William
Actually, all I emailed was a pdf file with copies of my Platinum card and my Premier Exec UAL card thrown in too. Signed it and added my SPG number. Sent to the address that STARWOOD LURKER II uses at the bottom of his posts. I think I actually got it off your thread jkmo24.
I did, however, fax the same info to Starwood @ the fax number I found on their website so I'm not certain which request got such a quick response. I'll give credit to STARWOOD LURKER II though since he is always responding to many requests on this site.
Actually, all I emailed was a pdf file with copies of my Platinum card and my Premier Exec UAL card thrown in too. Signed it and added my SPG number. Sent to the address that STARWOOD LURKER II uses at the bottom of his posts. I think I actually got it off your thread jkmo24.
I did, however, fax the same info to Starwood @ the fax number I found on their website so I'm not certain which request got such a quick response. I'll give credit to STARWOOD LURKER II though since he is always responding to many requests on this site.
Nov 10, 2008 | 6:55 pm
#8
Company Representative - Starwood
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
William
Actually, all I emailed was a pdf file with copies of my Platinum card and my Premier Exec UAL card thrown in too. Signed it and added my SPG number. Sent to the address that STARWOOD LURKER II uses at the bottom of his posts. I think I actually got it off your thread jkmo24.
I did, however, fax the same info to Starwood @ the fax number I found on their website so I'm not certain which request got such a quick response. I'll give credit to STARWOOD LURKER II though since he is always responding to many requests on this site.
Actually, all I emailed was a pdf file with copies of my Platinum card and my Premier Exec UAL card thrown in too. Signed it and added my SPG number. Sent to the address that STARWOOD LURKER II uses at the bottom of his posts. I think I actually got it off your thread jkmo24.
I did, however, fax the same info to Starwood @ the fax number I found on their website so I'm not certain which request got such a quick response. I'll give credit to STARWOOD LURKER II though since he is always responding to many requests on this site.
Thank you for your compliments. I am just doing my job serving my guests.
To be honest, I have to correct my previous mistake made many months ago.
For Platinum status match requests, do fax it together with a copy of your Marriott account statement and membership card to 512-997-9046. Alternatively, you may email it to [email protected].
Please be reminded that the outcome of the match request may take at least 30 business days. Our associates from the liaison office will contact you via email on the outcome.
[email protected]
Nov 10, 2008 | 8:14 pm
#9
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,776
For my match from Marriott Plat it took 36 days from the time I faxed in my credentials to when I received the match. It took about 6 days for me to receive a confirmation email that my fax had been received.
So it does work, though it seems that it can take a bit of time.
So it does work, though it seems that it can take a bit of time.
Nov 10, 2008 | 8:54 pm
#10
Join Date: Dec 2007
Programs: *wood Plat, PC Plat RA, Shangri-la Diamond, Hilton Diamond, Marriott Plat
Posts: 116
Congratulation!
Nov 10, 2008 | 9:10 pm
#11
Original Poster
Join Date: Jun 2008
Location: ORD
Programs: AA EXP / UA Lifetime Gold / Marriott Lifetime Plat / SPG Plat / Hyatt Diamond / HH Diamond / Avis CC
Posts: 483
I guess I just hit it lucky on the timing of the fax.....like I said earlier.....I received approval in about an hour. Here's the response....
To: Mr. Joediver
Platinum Preferred Guest Number: *********
Dear Mr. Joediver,
Thank you for taking the time out of your busy schedule to send in your Platinum level credentials with Marriott Rewards. We are excited to hear that you have considered making Starwood Hotels and Resorts the place for making your dreams come true.
As you are already an elite member with Marriott Rewards, we recognize your extensive travel needs. It is our pleasure to make a one time complimentary upgrade to our Starwood Preferred Guest Platinum Preferred Level. In addition to the great benefits of our Platinum Preferred Guest Level, we simply ask that you maintain 25 eligible stays or 50 eligible nights each year. This minimum requirement is based upon a calendar year, January 1 through December 31.
To get you started on the road to great travel experiences at our wonderful hotels and resorts, we have submitted the request to have your Platinum Preferred Guest card sent to you. You can anticipate receiving your card in approximately six to eight weeks. In the meantime, you may print a copy of your temporary card from the Starwood Preferred Guest Website.
If you need assistance with setting up that special occasion, business trip or weekend getaway, we have a Platinum Concierge Agents available to assist you in that effort. You can reach us several ways, in the United States and Canada you can reach us by telephone at 1-888-625-4991. For all other countries, you can visit our website for the phone number of the office nearest you, or you can contact us by email at [email protected].
Best Regards,
Megan *********
Platinum Concierge Liaison
Starwood Preferred Guest
[email protected]
512-997-9046 fax
Thanks again Starwood....This was the fax number I got off the SPG site.
To: Mr. Joediver
Platinum Preferred Guest Number: *********
Dear Mr. Joediver,
Thank you for taking the time out of your busy schedule to send in your Platinum level credentials with Marriott Rewards. We are excited to hear that you have considered making Starwood Hotels and Resorts the place for making your dreams come true.
As you are already an elite member with Marriott Rewards, we recognize your extensive travel needs. It is our pleasure to make a one time complimentary upgrade to our Starwood Preferred Guest Platinum Preferred Level. In addition to the great benefits of our Platinum Preferred Guest Level, we simply ask that you maintain 25 eligible stays or 50 eligible nights each year. This minimum requirement is based upon a calendar year, January 1 through December 31.
To get you started on the road to great travel experiences at our wonderful hotels and resorts, we have submitted the request to have your Platinum Preferred Guest card sent to you. You can anticipate receiving your card in approximately six to eight weeks. In the meantime, you may print a copy of your temporary card from the Starwood Preferred Guest Website.
If you need assistance with setting up that special occasion, business trip or weekend getaway, we have a Platinum Concierge Agents available to assist you in that effort. You can reach us several ways, in the United States and Canada you can reach us by telephone at 1-888-625-4991. For all other countries, you can visit our website for the phone number of the office nearest you, or you can contact us by email at [email protected].
Best Regards,
Megan *********
Platinum Concierge Liaison
Starwood Preferred Guest
[email protected]
512-997-9046 fax
Thanks again Starwood....This was the fax number I got off the SPG site.
Nov 18, 2008 | 2:19 pm
#12
Join Date: Jul 2008
Location: San Luis Obispo, CA (SBP)
Programs: AA EXP 2M, Delta Flying Col., US Air Gold, Marriott Plat, Hilton Plat, SPG Plat, Hertz Pres.Cir.
Posts: 152
Got my Platinum Preferred Matching...now what?
About a month ago I faxed Starwood with a request for them to match my Marriott Platinum status with theirs. Just got an email saying that my "2008 Platinum Preferred Membership Kit is on the way!" the email informs me that it should arrive in 4-6 weeks.
Anyone know what time period I'll have to generate stays to maintain this status? Is it within a calendar year, or until 11/09, or what?
Thanks in advance!
Anyone know what time period I'll have to generate stays to maintain this status? Is it within a calendar year, or until 11/09, or what?
Thanks in advance!
Last edited by SanDiego1K; Nov 18, 2008 at 5:27 pm Reason: Welcome to Starwood! Merged into Marriott thread to add to body of knowledge re match
Nov 18, 2008 | 2:26 pm
#13
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
About a month ago I faxed Starwood with a request for them to match my Marriott Platinum status with theirs. Just got an email saying that my "2008 Platinum Preferred Membership Kit is on the way!" the email informs me that it should arrive in 4-6 weeks.
Anyone know what time period I'll have to generate stays to maintain this status? Is it within a calendar year, or until 11/09, or what?
Thanks in advance!
Anyone know what time period I'll have to generate stays to maintain this status? Is it within a calendar year, or until 11/09, or what?
Thanks in advance!
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Nov 18, 2008 | 2:42 pm
#14
Join Date: Jul 2008
Location: San Luis Obispo, CA (SBP)
Programs: AA EXP 2M, Delta Flying Col., US Air Gold, Marriott Plat, Hilton Plat, SPG Plat, Hertz Pres.Cir.
Posts: 152
Thanks, William!
25 stays in 12 months?? Easy.
25 stays in 12 months?? Easy.
Nov 18, 2008 | 2:51 pm
#15
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
LOL. Well, yeah, after 75 nights earning Marriott Platinum, this is going to seem like a piece of cake to you. 
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]