Westin Riverfront Resort & Spa in Avon, CO [Master Thread]
May 1, 2011 | 3:39 pm
#76
Join Date: Mar 2003
Programs: BA GGL; AA LT Gold; AS 100K; DL MM GM; Hyatt G*list, Hilton Diamond; SQ silver
Posts: 3,814
We are thinking of a 3 night stay in the area this Summer and are deciding between the Westin and the PH Beaver Creek. Rates are similar for both hotels. Being a Hyatt Diamond, the prospect of free breakfast at PH is quite tempting, but wanted to hear some thoughts on how these properties stack up against each other. Thanks!
Aug 17, 2011 | 8:26 am
#77
Join Date: Nov 2003
Location: Boston, MA, US
Posts: 307
Any recent plat upgrade experiences? They have very attractive Starpicks rate next week, but we'd really like an upgrade beyond the Studio Suite the rate is for.
On vacations I'm ready to push for an upgrade if necessary, but would like to have a sense of my chances beforehand.
On vacations I'm ready to push for an upgrade if necessary, but would like to have a sense of my chances beforehand.
Aug 17, 2011 | 8:51 am
#78
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,191
Any recent plat upgrade experiences? They have very attractive Starpicks rate next week, but we'd really like an upgrade beyond the Studio Suite the rate is for.
On vacations I'm ready to push for an upgrade if necessary, but would like to have a sense of my chances beforehand.
On vacations I'm ready to push for an upgrade if necessary, but would like to have a sense of my chances beforehand.
I apparently fought the first battle there with the Plat amenity substitute, so hopefully they are more versed in it now
Aug 17, 2011 | 9:29 am
#79
Join Date: Nov 2003
Location: Boston, MA, US
Posts: 307
Aug 17, 2011 | 9:47 am
#80
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,191
First offer - "yes, we've given you your 500 points".
I gently remind them that comes automatically, and I'm instead asking what they offer in place of the $20 daily fee. They look confused - I show them William's post about the substitute amenity. Front desk clerk shows to the manager, who says "oh yeah, we just got something about this last week". So I guess I was the first to test it.
They waived the resort fee for both days, which was fine by me. ^
I gently remind them that comes automatically, and I'm instead asking what they offer in place of the $20 daily fee. They look confused - I show them William's post about the substitute amenity. Front desk clerk shows to the manager, who says "oh yeah, we just got something about this last week". So I guess I was the first to test it.
They waived the resort fee for both days, which was fine by me. ^
Aug 23, 2011 | 9:24 pm
#81
Join Date: Jul 2009
Location: AUS / DXB
Programs: BA Silver | AA LT Gold | EY Silver | Marriott LT Titanium
Posts: 1,838
I am planning to book a stay at the The Westin Riverfront Mountain Villas, Beaver Creek Mountain, and am wondering about how Plats are generally treated at this property. I can see there is no resort fee, and that the property is exempt from providing upgrades. Any thoughts on what to expect as a Plat going in?
Aug 26, 2011 | 5:43 pm
#82
Join Date: Sep 2005
Location: Lafayette, CO, USA
Programs: SPG Lifetime Plat, AA Gold, UA Gold, DL Silver, HH Gold, Vail Epic
Posts: 9,096
I am planning to book a stay at the The Westin Riverfront Mountain Villas, Beaver Creek Mountain, and am wondering about how Plats are generally treated at this property. I can see there is no resort fee, and that the property is exempt from providing upgrades. Any thoughts on what to expect as a Plat going in?
Dec 10, 2011 | 2:49 pm
#83
Join Date: Mar 2011
Location: South West Florida
Programs: Delta DM, Hertz PC, Starwood Plat, Hilton Diamond, PC Gold
Posts: 114
Alternate Amenity
Has anyone had recent experience with the alternate platinum amenity. I spoke to the front desk and reservations and both insisted that that waive the fee for no one, and that platinums were entitled to nothing but 500 points at check-in. They were actually surprisingly rude about it, like I was trying to scam them. Based on the reviews of the hotel, I don't think this was at all indicative of their general attitude towards guests.
Dec 10, 2011 | 3:13 pm
#84
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,191
Has anyone had recent experience with the alternate platinum amenity. I spoke to the front desk and reservations and both insisted that that waive the fee for no one, and that platinums were entitled to nothing but 500 points at check-in. They were actually surprisingly rude about it, like I was trying to scam them. Based on the reviews of the hotel, I don't think this was at all indicative of their general attitude towards guests.
Dec 11, 2011 | 1:56 pm
#85
Join Date: Dec 2010
Location: SE USA
Programs: DL DM/MM , IHG Plat, MR Titanium, HH Gold, EK Frequent Kettle, UA Silver, AA and Avis Hater
Posts: 2,042
I had a great stay there at the Villas on points. No need to worry about an upgrade, the rooms are awesome, full kitchen, balcony, kitchen table, couch, washer and dryer, etc. They also waived my parking fee.
Attend the timeshare presentation and they will give you 10K points.
Little cafe was the only food available but had a really great breakfast burrito. They do not open early enough.
Great stay. Only problem was they never posted my 500 points for the welcome gift (because I was on points?)
Attend the timeshare presentation and they will give you 10K points.
Little cafe was the only food available but had a really great breakfast burrito. They do not open early enough.
Great stay. Only problem was they never posted my 500 points for the welcome gift (because I was on points?)
Dec 11, 2011 | 3:14 pm
#86
Join Date: Dec 2010
Programs: spg gold, CO Platinum, MR Gold
Posts: 619
next time post something to the room and it will post. the lurker mentioned before that the 500 points won't post automatically when staying on all points stays for whatever reason.
Dec 11, 2011 | 3:20 pm
#87
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 30,080
i have had tons of reward stays without charging anything to the room & the amenity points have posted on their own (the last one being earlier this month)....on the other hand i have had many paid stays where the amenity points have not posted....its hit & miss....i usually have to call spg about a dozen times a year to get these points to post....
Dec 12, 2011 | 8:02 pm
#88
Join Date: Mar 2011
Location: South West Florida
Programs: Delta DM, Hertz PC, Starwood Plat, Hilton Diamond, PC Gold
Posts: 114
Hotel responded
The hotel responded that their "alternate amenity" is 100 points a night. Essentially a dollar credit. Anyone care to share details of having the $20 a day fee waived.
Dec 13, 2011 | 12:33 pm
#89
Used to be 'thiti'
Join Date: Jul 2005
Location: Denver, CO
Programs: UA-PP 1MM, Hyatt-Globalist, Bonvoy-LT Titanium, Hertz-Pres Cir
Posts: 189
I will stay there this weekend and spoke with the hotel today. They basically said that every Platinum will pay $20 resort fee per day and no other amenities + $25 valet only parking per day.
Interesting how they explained what's included in the resort fee - "Maintenance of the pool, use of fitness center, use of business center,.... ohhh..and also free internet!!!" <--- put it at last as a default benefit for Platinum.
Interesting how they explained what's included in the resort fee - "Maintenance of the pool, use of fitness center, use of business center,.... ohhh..and also free internet!!!" <--- put it at last as a default benefit for Platinum.