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Old Oct 21, 2006 | 11:33 am
  #1  
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NW/KLM codeshare advance seat assignments?

I've searched but only found threads from the 1990's regarding this, so wonder if there are any updates, or anyone has newer information...... Thanks in advance!

I'm booked on an itinerary from MCI-MEM-AMS (on NW) - MAN (codeshare on KLM), and then the reverse on the return.

Is it still true that I cannot get an advance seat assignment for the KLM flight AMS-MAN and MAN-AMS? I cannot do it on the NWA web site, or the KLM web site (where I log in as departing the Netherlands, and use the KLM conformation # found on my NWA receipt). Is there any way to get an advance seat assignment? (I did a similar itinerary last Fall, and ended up way in the back of the bus.......)

Also, I think I know the answer ("no"), but does anybody have any experience of FF status (CO Gold in my case) getting them any benefits, UGs etc, on KLM hops?

Thanks WP-ers!

Hangpilot.
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Old Oct 21, 2006 | 11:58 am
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Just call NW

If you call NW they'll be able to give you a seat assignment on the KLM hops. When I called they could not give me exit rows or bulkheads on KLM, but maybe I didn't try hard enough.

As far as I know there's no way to do it online.
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Old Oct 21, 2006 | 2:21 pm
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Originally Posted by hangpilot

Is it still true that I cannot get an advance seat assignment for the KLM flight AMS-MAN and MAN-AMS? I cannot do it on the NWA web site, or the KLM web site (where I log in as departing the Netherlands, and use the KLM conformation # found on my NWA receipt). Is there any way to get an advance seat assignment? (I did a similar itinerary last Fall, and ended up way in the back of the bus.......)

Also, I think I know the answer ("no"), but does anybody have any experience of FF status (CO Gold in my case) getting them any benefits, UGs etc, on KLM hops?
I have tried it and found that it cannot be done. Apparently, the seat map becomes available something like 24 hours before the flight (when OLCI commences).

Calling NW does not officially help; the best they can do is to put a note in the file for preference, but there is no guarantee you'll get what you asked for. Alternatively, removing any seating preference from your WP profile can provide better seating as this removes constraints when seats are assigned.

I've never been upgraded on KL, even if there is a small load (or no load at all) in the front of the plane.
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Old Oct 21, 2006 | 3:42 pm
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Originally Posted by respectable_man
.

I've never been upgraded on KL, even if there is a small load (or no load at all) in the front of the plane.
I've done a lot of intra-euro travel on KLM as an NWA Plat, and only once was I ever upgraded. It happened on a Warsaw-AMS trip when I was on an award ticket, but I had used a rulebuster to get the seat, so perhaps that is why. However, they also upgraded my companion with me.

Now, I've been on several KLM flights where they fly with FC basically empty. They always tell me my Fare class isn't high enough to get upgraded.
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Old Oct 21, 2006 | 5:44 pm
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Originally Posted by respectable_man

Calling NW does not officially help; the best they can do is to put a note in the file for preference, but there is no guarantee you'll get what you asked for. Alternatively, removing any seating preference from your WP profile can provide better seating as this removes constraints when seats are assigned.
After I called the seat assignment showed up in my NW online profile & I got the exact seats I asked for when boarding. All of the KLM flights were full (perhaps 1 empty seat per flight) and I put in the requests 90 days ahead of time. I'm sure the seats were reserved for me & were not just held as courtesy.
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Old Oct 21, 2006 | 6:24 pm
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Originally Posted by Orion316
After I called the seat assignment showed up in my NW online profile & I got the exact seats I asked for when boarding. All of the KLM flights were full (perhaps 1 empty seat per flight) and I put in the requests 90 days ahead of time. I'm sure the seats were reserved for me & were not just held as courtesy.
Interesting. I'm quite curious to know: did you book through a TA? Is this a recent thing? I have NEVER that I remember been able to get a seat assignment from KL through NW.
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Old Oct 21, 2006 | 9:10 pm
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Originally Posted by Orion316
After I called the seat assignment showed up in my NW online profile & I got the exact seats I asked for when boarding. All of the KLM flights were full (perhaps 1 empty seat per flight) and I put in the requests 90 days ahead of time. I'm sure the seats were reserved for me & were not just held as courtesy.
I just called NWA and their rep looked but said the system was telling her there was no seat map available and to get seat assignments at check in..........
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Old Oct 21, 2006 | 9:15 pm
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seat assignment

[

I'm booked on an itinerary from MCI-MEM-AMS (on NW) - MAN (codeshare on KLM), and then the reverse on the return.

Also, I think I know the answer ("no"), but does anybody have any experience of FF status (CO Gold in my case) getting them any benefits, UGs etc, on KLM hops?

Thanks WP-ers!

Hangpilot.[/QUOTE]

Did you put in your OP gold elite # for the reservation? If not, they may not recognize you as an elite passenger. Also, seats are only assigned 90 days in advance of the flight. You don't mention the dates of travel, perhaps they are too far out to get a seat yet.
Good luck
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Old Oct 21, 2006 | 10:54 pm
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Did you put in your OP gold elite # for the reservation? If not, they may not recognize you as an elite passenger. Also, seats are only assigned 90 days in advance of the flight. You don't mention the dates of travel, perhaps they are too far out to get a seat yet.
Good luck
Yes, put in OP# - no problem selecting premium seats on flights on NW metal. Flight dates are over the Thanksgiving period, so coming up quite soon.

I wonder if this issue exists on KLM flights that are NW codeshares when the KLM portion is directly out of a US airport? Or maybe it's just specific to certain routings out of AMS (on which KLM may frequently substitute different plane types as demand dictates)?
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Old Oct 22, 2006 | 1:04 am
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Originally Posted by hangpilot
Yes, put in OP# - no problem selecting premium seats on flights on NW metal. Flight dates are over the Thanksgiving period, so coming up quite soon.

I wonder if this issue exists on KLM flights that are NW codeshares when the KLM portion is directly out of a US airport? Or maybe it's just specific to certain routings out of AMS (on which KLM may frequently substitute different plane types as demand dictates)?
Sorry for the bad advice...When I flew SFO-DTW-AMS-JRO-AMS-ATL-SFO a NW agent was able to assign me seats without a problem on the KL-operated AMS-JRO-AMS-ATL legs 90 days out...
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Old Oct 22, 2006 | 1:18 pm
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Originally Posted by Orion316
Sorry for the bad advice...When I flew SFO-DTW-AMS-JRO-AMS-ATL-SFO a NW agent was able to assign me seats without a problem on the KL-operated AMS-JRO-AMS-ATL legs 90 days out...
Oh, no problem - thanks to all of you for your input.

I guess I'll just have to wait and hope for empty flights with plenty of seat choices still available!
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Old Oct 22, 2006 | 9:21 pm
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KLM does not do (from what I have been told MANY times) intra-european advanced seating. For all others there is no problem (and if you look it is possible to do it on nwa.com).
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Old Oct 22, 2006 | 9:29 pm
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Originally Posted by gldwebs
KLM does not do (from what I have been told MANY times) intra-european advanced seating. For all others there is no problem (and if you look it is possible to do it on nwa.com).
Where do you do it on nwa.com? The "Manage your reservations" page does not appear to offer any way to select seats on any KLM flights. However, calling NWA got me my favoured 12E on both the KLM trasatlantic segments (YYZ-AMS and AMS-YYZ). However, as expected, no seat assignments on AMS-LIS and LIS-AMS.

Incidentally, I have had a few intra-European op-ups on KLM and AF, but only under the same conditions as the trans-Atlantic and trans-Pacific op-ups -- economy is oversold, but there is still room in business class.
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Old Oct 22, 2006 | 9:54 pm
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Originally Posted by tomh009
Where do you do it on nwa.com? The "Manage your reservations" page does not appear to offer any way to select seats on any KLM flights.
If you bought your ticket through nwa.com, you should be able to manage your seats here:

http://res.nwa.com/App/ViewMyStuff

You will most likely not be able to select the P seats, however, and the exit row seats and many others are often missing from the seat maps there.

Remember, res.nwa.com and www.nwa.com are two entirely different systems when it comes to seat selection. res lets you select seats on KL and some other partner metal that www does not. www lets elites select exit rows, while res does not. Go figure.
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Old Oct 22, 2006 | 10:13 pm
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Originally Posted by themicah
If you bought your ticket through nwa.com, you should be able to manage your seats here:

http://res.nwa.com/App/ViewMyStuff

You will most likely not be able to select the P seats, however, and the exit row seats and many others are often missing from the seat maps there.

Remember, res.nwa.com and www.nwa.com are two entirely different systems when it comes to seat selection. res lets you select seats on KL and some other partner metal that www does not. www lets elites select exit rows, while res does not. Go figure.
Interesting. I am not able to view the seatmaps for KLM flights on that site, even though I purchased them from nwa.com. My flight is also next month so it can't be the 90 day thing.
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