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Check In
My checkin experience was very friendly. I was provided an upgrade to an Executive Room with my Gold HHonors status, which included Executive Lounge Access and breakfast in the lounge or restaurant. The receptionist offered me late checkout due to my status, which was much appreciated before a late flight on my checkout day several days later.
Location
This hotel is located walking distance to old town at the edge of a lovely park. There is a supermarket and liquor store nearby. There was also a department store where I did some shopping. The location seemed safe and I was comfortable walking around at day or night. There is a full casino in the basement of the hotel, however I did not have a chance to visit it. The hotel is not far from the hotel. It would be an easy distance taxi or I used Uber which was approximately three Euros one-way.
Room
I really liked the room. It is well-designed with a very comfortable bed and a great bathroom. I really liked that I could access YouTube from the television - I could pull up many things to watch right from YouTube. The chaise lounge was lovely for enjoying the sunset. The drapes were full blackout curtains, which was great in the summer as the night is quite short at this northerly latitude. Note that there is a window with no shade between the bathroom and the bedroom, so if you are sharing a room with someone, this may be a concern. There is a fogged glass door for privacy around the toilet cubicle. As I was traveling along, I liked being able to natural light in the bathroom, but some travelers might not like that there isn't a closable shade for the bathroom.
Executive Lounge
I enjoyed the Executive Lounge. The employees in the lounge provided great service. They were happy to research tourist sites and recommended bars for good beer. The lounge provided a light breakfast as well as happy hour. During happy hour, complimentary wine, spirits, and Estonian beer were available, as well as light hors d'oeurves. There are a number of tables available, and two apple computers. I was able to print boarding passses at no charge. Sodas and bottled water (still and sparkling) were accessible at no charge throughout the day.
Dining
Breakfast in the restaurant is quite nice, and may be compliementary depending on your rate or HHonors status. There is a variety of hot and continental items, including some Estonian selections, fresh breads and pastries, coffees, juices, and a cook-to-order station, where a chef will prepare eggs and omelettes. The restaurant is also open for dinner and has a lovely outdoor dining patio.
Service
I found all of the employees that I encountered to be extremely friendly and helpful. I was greeted every time I entered or left the lobby.
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