48 hour priority check-in
Apr 19, 2024, 11:24 am
#1
Original Poster
Join Date: May 2023
Location: UK/HK/USA
Programs: BA Executive Club, CX Asia Miles, FlyingBlue, TrueBlue
Posts: 233
48 hour priority check-in
Cathay advertises priority check-in 48h before flight time for Cathay members. I've always forgotten or been too busy to use this so far in advance before, but now it's 45h before a flight of mine and I don't seem to have the option to check in online. Cathay also seems to send me emails telling me I could have this option if I signed up for a Cathay membership, but I already have one. Am I missing something here? Do you need to reach a specific tier of membership to actually get this option? I made the booking with my Cathay account on the Cathay website, but admittedly I am using my BA Executive Club number for the flight.
Apr 19, 2024, 1:29 pm
#2
Join Date: Jan 2017
Location: YVR,TPE,LHR
Programs: CX Diamond, BA Gold
Posts: 48
If all flights operated by CX and first flight is within 48 hours you should be able to check-in online. If to/from USA, I think you can still check-in at T-48h but you will only get your boarding pass 24h before flight
Apr 19, 2024, 1:51 pm
#4
Original Poster
Join Date: May 2023
Location: UK/HK/USA
Programs: BA Executive Club, CX Asia Miles, FlyingBlue, TrueBlue
Posts: 233
So I switched to Asia Miles to see and yes, only then check in was available.
Nothing in their policy about this that I can see, though. It's just "if you're a Cathay member you can check in 48h in advance." So, not quite as advertised?
Nothing in their policy about this that I can see, though. It's just "if you're a Cathay member you can check in 48h in advance." So, not quite as advertised?
Last edited by US HK UK flyer; Apr 19, 2024 at 2:03 pm
Apr 19, 2024, 4:21 pm
#5
Join Date: Aug 2006
Location: Switzerland
Posts: 1,595
I have a Cathay membership that I use to log in when booking a flight. I've never collected miles with it; I always credit to my BA Executive Club membership.
I was able to check-in 48 hours before my flight a few days ago.
(I think doing what I do excludes me from the 24-hour post-booking cool-off period though. I suppose I could just add the Asia Miles number when I book and then swap it to the BA one after 24 hours ...)
I was able to check-in 48 hours before my flight a few days ago.
(I think doing what I do excludes me from the 24-hour post-booking cool-off period though. I suppose I could just add the Asia Miles number when I book and then swap it to the BA one after 24 hours ...)
Apr 20, 2024, 11:20 am
#7
Join Date: Apr 2023
Location: Hong Kong
Posts: 336
I'm curious how you expect Cathay to know that you are a member if you don't quote your membership number?
Apr 21, 2024, 12:00 am
#11
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,810
Apr 21, 2024, 5:18 am
#12
Join Date: Mar 2024
Programs: Qatar Airways Privilege Club
Posts: 41
(subsequently completed OLCI & reverted back to the other OW FF no.)
sounds like CX IT doing its typical thing again
Apr 21, 2024, 5:27 am
#13
Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,172
As far as I recall, CX member or not, online checkin was always 48 hours. I browsed but it only say 'priority checkin' for CX members at T-48hour but does NOT exclude ability for checkin of non-members at T-48hour. Just another non sense marketing PR gimmicks with no basis behind. (I always check in T-48hours with non CX membership number)
Apr 21, 2024, 8:52 am
#14
Join Date: Mar 2024
Programs: Qatar Airways Privilege Club
Posts: 41
As far as I recall, CX member or not, online checkin was always 48 hours. I browsed but it only say 'priority checkin' for CX members at T-48hour but does NOT exclude ability for checkin of non-members at T-48hour. Just another non sense marketing PR gimmicks with no basis behind. (I always check in T-48hours with non CX membership number)
Apr 21, 2024, 10:30 am
#15
Join Date: Feb 2024
Location: Toronto, Canada
Programs: CX GO, CA GO
Posts: 124
Oh wow thats news for me. I thought it was a technical issue or something for me and only me, so I always check in at the counter. Interesting!