InterContinental New York Times Square
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked: King Classic Low Floor x 2 (Reward Nights)
Received: King Classic Premium Midtown View x 2
How are the rooms?
Compact for an IC, but exactly what I expected for the location.
How is the exec. lounge?
N/A
Did you receive a welcome gift?
No
How was the minibar?
Didn't use
What was good and what was bad?
Good
Staff - all friendly and professional and helped out with car back to JFK when traffic was crazy and no yellow cabs available
Upgrade volunteered on check-in without any prompting
Bad
Had to ask for all Ambassador benefits other than upgrade and, despite having asked for 4pm check-out, got locked out of rooms at 12pm on day of departure
Value for $ or Priority Club Points?
Would have got much better value for points if I hadn't had to book so late as a result of my previous booking at the Kimpton Muse being cancelled in September!
Would you return?
If I had to, although I'd prefer a Kimpton next time. For a Rewards Night stay, I'd rather use a Crowne Plaza, if only anyof the New York CPs had a Club Lounge!