FAQ No.1: Aer Lingus Lounges
Jun 24, 2024, 4:57 am
#949
Join Date: Apr 2006
Location: Dublin, Ireland
Programs: BA Silver, SAS EuroBonus Gold, ITA Club Executive, Mucci
Posts: 2,182
That sink has been out for at least a week, because it was a week ago I was there and that sign was in it then.
Regarding the toilet roll, fair call - I'm not sure how frequently they get in to clean it up. They are very small bathrooms for the amount of people in the lounge really.
Regarding the toilet roll, fair call - I'm not sure how frequently they get in to clean it up. They are very small bathrooms for the amount of people in the lounge really.
Jun 24, 2024, 5:23 am
#951
Join Date: Dec 2009
Programs: EI Platinum, BA Silver
Posts: 64
That sink has been out for at least a week, because it was a week ago I was there and that sign was in it then.
Regarding the toilet roll, fair call - I'm not sure how frequently they get in to clean it up. They are very small bathrooms for the amount of people in the lounge really.
Regarding the toilet roll, fair call - I'm not sure how frequently they get in to clean it up. They are very small bathrooms for the amount of people in the lounge really.
The toilet had clearly not been looked at for quite some time. It really makes you wonder what is going on at EI these days. The desk staff could spend less time chatting and more time monitoring and managing the performance of service providers. But of course, "that is not my job", they will say.
Jun 24, 2024, 7:03 am
#952
Join Date: May 2016
Programs: AL Aer Club Concierge / Aadvantage Platinum / Marriott Bonvoy Gold
Posts: 71
Jul 1, 2024, 8:10 am
#953
Join Date: Nov 2017
Posts: 717
Nothing new, except for the long standing but rarely understood lounge at LHR benefit
If flying on a BA issued ticket where the IE-LHR flight is EI and your onward flight is a BA flight you have access to the LHR Galleries lounges in T5. They will deny you entry initially but insist they pull the picture book with the lounge access guidelines. I've used this several times each time with a refusal and then admission with no apology or acknowledgement. Never tried T3 only T5
If flying on a BA issued ticket where the IE-LHR flight is EI and your onward flight is a BA flight you have access to the LHR Galleries lounges in T5. They will deny you entry initially but insist they pull the picture book with the lounge access guidelines. I've used this several times each time with a refusal and then admission with no apology or acknowledgement. Never tried T3 only T5
I'm not sure if she found the rule herself also or just gave up as it sounded like I knew what I was talking about and there was a queue building (which I apologized for the obscurity of the rule slowing things up) . She was quite pleasant throughout though and simply mentioned that as the lounge was so busy (which it is!) they had to justify all entries (fair enough).
Jul 1, 2024, 8:43 am
#954
Join Date: Jan 2014
Location: EIDW
Programs: Aer Lingus Concierge, Radisson Rewards Platinum, BW Diamond, Hilton Gold
Posts: 2,152
Top marks for being persistent and polite as the BA lounge dragons are not the most friendly folks to deal with when the computer says no.
There is a physical book which has a photograph of all the status cards and the text which goes with them with access terms, its a binder, laminated pages.
British Airways Lounge in London Heathrow when you have an Aer Lingus and British Airways flight on the same ticket/booking
https://www.aerlingus.com/prepare/ai...rport-lounges/
There is a physical book which has a photograph of all the status cards and the text which goes with them with access terms, its a binder, laminated pages.
British Airways Lounge in London Heathrow when you have an Aer Lingus and British Airways flight on the same ticket/booking
https://www.aerlingus.com/prepare/ai...rport-lounges/
Jul 1, 2024, 10:17 am
#955
Join Date: Dec 2017
Programs: EI Concierge, HH Diamond, Bonvoy Silver, IHG Platinum
Posts: 124
British Airways Lounge in London Heathrow when you have an Aer Lingus and British Airways flight on the same ticket/booking
https://www.aerlingus.com/prepare/ai...rport-lounges/
https://www.aerlingus.com/prepare/ai...rport-lounges/
Jul 1, 2024, 10:58 am
#956
Join Date: Jan 2014
Location: EIDW
Programs: Aer Lingus Concierge, Radisson Rewards Platinum, BW Diamond, Hilton Gold
Posts: 2,152
Its for through tickets, the background is when EI exited OW a series of arrangements were put in place as at the time BA did not operate any IE-UK flights to maintain some degree of mutual recognition continued to rely on EI.
So BA exec and J class get access in SNN/ORK/DUB flying to UK on EI with or without connection onwards, same applies in LHR T2 on the way back
For EI the deal was for lounge access when transferring via LHR
BA bought BD (British Midland) on the way and then started to fly DUB-LHR, thats why the agreement doesn't look sensible now, but in the context of when it was agreed it makes sense
So BA exec and J class get access in SNN/ORK/DUB flying to UK on EI with or without connection onwards, same applies in LHR T2 on the way back
For EI the deal was for lounge access when transferring via LHR
BA bought BD (British Midland) on the way and then started to fly DUB-LHR, thats why the agreement doesn't look sensible now, but in the context of when it was agreed it makes sense
Jul 2, 2024, 8:00 am
#957
Join Date: Nov 2017
Posts: 717
Top marks for being persistent and polite as the BA lounge dragons are not the most friendly folks to deal with when the computer says no.
There is a physical book which has a photograph of all the status cards and the text which goes with them with access terms, its a binder, laminated pages.
British Airways Lounge in London Heathrow when you have an Aer Lingus and British Airways flight on the same ticket/booking
https://www.aerlingus.com/prepare/ai...rport-lounges/
There is a physical book which has a photograph of all the status cards and the text which goes with them with access terms, its a binder, laminated pages.
British Airways Lounge in London Heathrow when you have an Aer Lingus and British Airways flight on the same ticket/booking
https://www.aerlingus.com/prepare/ai...rport-lounges/
Maybe a note to others is to have that EI website link ready and open on your phone to give you some extra evidence. It was also handy that I had physically printed BPs (no app/online check in for the BA segment so I went to the desk in DUB) that showed the the same ticket number on both (the BA leg had an extra 2 at the end I assume denoting the 2nd leg or whatever ticketing logic it applies).
Jul 9, 2024, 4:59 pm
#958
Join Date: Apr 2007
Location: London
Programs: BA Gold
Posts: 456
Its for through tickets, the background is when EI exited OW a series of arrangements were put in place as at the time BA did not operate any IE-UK flights to maintain some degree of mutual recognition continued to rely on EI.
So BA exec and J class get access in SNN/ORK/DUB flying to UK on EI with or without connection onwards, same applies in LHR T2 on the way back
For EI the deal was for lounge access when transferring via LHR
BA bought BD (British Midland) on the way and then started to fly DUB-LHR, thats why the agreement doesn't look sensible now, but in the context of when it was agreed it makes sense
So BA exec and J class get access in SNN/ORK/DUB flying to UK on EI with or without connection onwards, same applies in LHR T2 on the way back
For EI the deal was for lounge access when transferring via LHR
BA bought BD (British Midland) on the way and then started to fly DUB-LHR, thats why the agreement doesn't look sensible now, but in the context of when it was agreed it makes sense
Jul 10, 2024, 1:03 am
#959
FlyerTalk Evangelist
Original Poster
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,450
Yes, you're entitled to lounge access in that scenario (no guest). Can't speak to how it's been at the Plaza Premium as I've been going in on my EI status.
