Call centre issues
Jul 28, 2024 | 7:37 am
#1
Original Poster
Join Date: Oct 2018
Location: London, UK
Programs: BAEC
Posts: 3,509
Call centre issues
Ive been trying to reach the Aer Lingus call centre from the UK for days now with no luck. Each time I ring, I am faced with a broken line which means you cant understand the options, let alone the agent. This is a problem on all phones I use.
Has anyone else experienced this?
Has anyone else experienced this?
Jul 30, 2024 | 1:23 am
#2
Join Date: Apr 2006
Location: Dublin, Ireland
Programs: BA Silver, SAS EuroBonus Gold, ITA Club Executive, Mucci
Posts: 2,212
Ive been trying to reach the Aer Lingus call centre from the UK for days now with no luck. Each time I ring, I am faced with a broken line which means you cant understand the options, let alone the agent. This is a problem on all phones I use.
Has anyone else experienced this?
Has anyone else experienced this?
That's the UK number according to the website. I just rang it from Ireland and it gets straight to the IVR offering the menu options, so nothing wrong there.