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LH ticket, AC code share: OLCI

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Old Apr 16, 2016 | 10:30 pm
  #1  
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LH ticket, AC code share: OLCI

I've got one that will no doubt be an easy one for the forum experts:

Flights booked on LH.com on LH ticket stock, but originating segment (YYZ - FRA) on AC metal. I've been told by LH phone rep, that OLCI is done with AC (which makes sense), but same LH rep can't give me AC PNR locator. So my question is: how do I do OLCI on aircanada.com without AC locator? Is my only option to phone AC and wait on hold for an hour?
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Old Apr 16, 2016 | 10:33 pm
  #2  
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Originally Posted by sma10
I've got one that will no doubt be an easy one for the forum experts:

Flights booked on LH.com on LH ticket stock, but originating segment (YYZ - FRA) on AC metal. I've been told by LH phone rep, that OLCI is done with AC (which makes sense), but same LH rep can't give me AC PNR locator. So my question is: how do I do OLCI on aircanada.com without AC locator? Is my only option to phone AC and wait on hold for an hour?
Probably. Except if you ahve an aeroplan number.

Bu seriously, LH ought to be able to give you the AC locator. You might want to phone again and talk to a different agent? Just explain about on line checking.
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Old Apr 17, 2016 | 2:48 am
  #3  
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Sometimes, going to checkmytrip.com might give you a PNR that works on AC.
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