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AC Food & Beverage - Business Class - International (Jul 2021 - ???)

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AC Food & Beverage - Business Class - International (Jul 2021 - ???)

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Old Nov 17, 2023, 10:02 am
  #1231  
 
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
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Originally Posted by luckyleia
The butter chicken dish has more of a sweet sauce, the chicken came out quite moist still. I wouldn’t do it again as i find it too sweet for my liking.
Totally agree. And not much spice in it either.

I like the idea of this dish, so hopefully a future Version 2 will pack more flavour.
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Old Nov 17, 2023, 10:10 am
  #1232  
 
Join Date: Apr 2019
Location: YYZ
Programs: Aeroplan SE. BA-Gold
Posts: 639
Originally Posted by Bohemian1
Totally agree. And not much spice in it either.

I like the idea of this dish, so hopefully a future Version 2 will pack more flavour.
This is where you bring your own hot sauce on the flight! LOL
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Old Nov 19, 2023, 2:10 pm
  #1233  
 
Join Date: Aug 2017
Posts: 28

YVR to HKG dinner appetizer prawn cocktail in October 2023.

YVR to HKG dinner main veal striploin in October 2023.

YVR to HKG in October 2023. Appetizer was prawn and salad. Tasted as expected and nothing particularly special. The slice of pineapple was flavourless. Chose the garlic toast though one day I should probably try the other breads.

Main was veal striploin with risotto and asparagus. Veal arrived pretty long after my appetizer and was quite overcooked and dry. Actually regretted choosing this one. Risotto and asparagus were fine. My mom who was on the same route a week earlier also chose the veal and said hers was moist and great.
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Old Nov 19, 2023, 2:22 pm
  #1234  
 
Join Date: Aug 2017
Posts: 28

HND to YYZ dinner appetizer in October 2023.

HND to YYZ dinner main in October 2023.

HND to YYZ breakfast in October 2023.

HND to YYZ dinner appetizer was prosciutto and salad. This was enjoyable. Notice how different Air Canada catering from Tokyo is compared to its Canadian cities for the same salad and garlic toast they have on board. There was also a prosciutto sandwich available to order anytime.

Dinner main was beef filet. Tender, moist and cooked great. Really enjoyed this one. The rosemary sauce was quite salty though.

Breakfast was beef sukiyaki, noodles (under the beef), rice and a soft boiled egg. I'd read reviews here saying the beef sukiyaki wasn't very good, but I really don't like the Air Canada omelette. The beef was fine and tasted exactly as expected. The soft boiled egg was a perfect Japanese soft boiled egg. I thought the noodles were excessive. The fruit actually had flavour unlike Air Canada catering from Canadian cities.
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Old Nov 19, 2023, 9:21 pm
  #1235  
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AC 842 YYZ-FRA.

I told them I just wanted the cheese. In the past, this has resulted in the full "express" tray, but that's fine.

The menu says "As a quicker, light option, enjoy our Express menu. Your appetizer with salad, cheese and fruit, presented all at once - served right away before the rest of our service."

What is "the rest of our service" ?

They have now taken away my empty nut ramekin, and I can see them serving trays further up. But I'm still waiting for my three pieces of cheese. Though the longer this takes, the more likely I am to eat some of the prawns.

It's really frustrating when I plan my meal/sleep schedule around their advertised procedures, and now I'm 90 minutes into the flight and still don't have my express option.
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Old Nov 19, 2023, 11:44 pm
  #1236  
 
Join Date: Sep 2023
Posts: 481
Originally Posted by canadiancow
AC 842 YYZ-FRA.

I told them I just wanted the cheese. In the past, this has resulted in the full "express" tray, but that's fine.

The menu says "As a quicker, light option, enjoy our Express menu. Your appetizer with salad, cheese and fruit, presented all at once - served right away before the rest of our service."

What is "the rest of our service" ?

They have now taken away my empty nut ramekin, and I can see them serving trays further up. But I'm still waiting for my three pieces of cheese. Though the longer this takes, the more likely I am to eat some of the prawns.

It's really frustrating when I plan my meal/sleep schedule around their advertised procedures, and now I'm 90 minutes into the flight and still don't have my express option.
Maybe it's time for the call ("Service") button ? (Oh, that's a different thread .)

Not knowing your exact conversation, is it possible the FA thought you wanted to wait until desert? They should know better, as this type of request should be common.
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Last edited by Wigg; Nov 20, 2023 at 12:07 am
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Old Nov 20, 2023, 2:44 am
  #1237  
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Originally Posted by Wigg
Maybe it's time for the call ("Service") button ? (Oh, that's a different thread .)

Not knowing your exact conversation, is it possible the FA thought you wanted to wait until desert? They should know better, as this type of request should be common.
They gave it to me as they were giving the trays out to everyone. Doesn't really jive with "served right away before the rest of our service".

But it was definitely before dessert time.
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Old Nov 20, 2023, 3:02 am
  #1238  
 
Join Date: Dec 2007
Location: Toronto - YYZ
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Originally Posted by canadiancow
They gave it to me as they were giving the trays out to everyone. Doesn't really jive with "served right away before the rest of our service".

But it was definitely before dessert time.
A little two-way communication goes a long way. Upon requesting an Express meal, I always ask if the Customer would like it right after takeoff or at the normal meal time. Some prefer a quick pre-meal drink and don't want the hot option.
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Old Nov 20, 2023, 3:19 am
  #1239  
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Originally Posted by ACYYZ/SD
A little two-way communication goes a long way. Upon requesting an Express meal, I always ask if the Customer would like it right after takeoff or at the normal meal time. Some prefer a quick pre-meal drink and don't want the hot option.
Yeah I'll know for next time, thanks. I've only done it once before, and I seem to recall it was brought out very quickly.
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Old Nov 25, 2023, 12:31 am
  #1240  
 
Join Date: Apr 2022
Programs: Krisflyer, Aeroplan, Mileage Plan
Posts: 12
In case anyone wanted to know the mains for YYZ- Europe departures in December, just got invited to pre order my meal:
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Old Nov 25, 2023, 12:46 am
  #1241  
 
Join Date: Nov 2018
Location: Vancouver
Programs: AC SE100K 1MM, FB Platinum, Bonvoy Platinum Elite, IHG Gold Elite, Hilton Gold
Posts: 1,651
Please AC do something about the horrific catering. Why is this so hard?
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Old Nov 25, 2023, 8:39 am
  #1242  
awt
 
Join Date: Apr 2023
Location: YVR
Posts: 94
Originally Posted by anniln
In case anyone wanted to know the mains for YYZ- Europe departures in December, just got invited to pre order my meal:
Originally Posted by EdmFlyBoi
Please AC do something about the horrific catering. Why is this so hard?
Looks like the same menu items regardless if you're flying to Asia, Europe, or South America. What is interesting is that they were quite late in showing pre-order meals to everyone, only yesterday did they send out emails regarding meal choices for December. Maybe they got some fantastic "black Friday" deals on chicken leg, beef and cod. 🤣🤣🤣
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Old Nov 25, 2023, 8:50 am
  #1243  
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Originally Posted by awt
Looks like the same menu items regardless if you're flying to Asia, Europe, or South America. What is interesting is that they were quite late in showing pre-order meals to everyone, only yesterday did they send out emails regarding meal choices for December. Maybe they got some fantastic "black Friday" deals on chicken leg, beef and cod. 🤣🤣🤣

Same for YVR-KIX Dec. 20.
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Old Nov 25, 2023, 9:00 am
  #1244  
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I'm on a flight right now where I've only had three drink services...

...before the main course.
​​​​​
Edit: I should clarify this is a huge compliment to the crew.
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Last edited by canadiancow; Nov 25, 2023 at 12:33 pm
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Old Nov 25, 2023, 10:32 am
  #1245  
wjw
 
Join Date: Dec 2019
Programs: Air Canada - Super Elite, Marriott Platinum
Posts: 651
Originally Posted by awt
Looks like the same menu items regardless if you're flying to Asia, Europe, or South America. What is interesting is that they were quite late in showing pre-order meals to everyone, only yesterday did they send out emails regarding meal choices for December. Maybe they got some fantastic "black Friday" deals on chicken leg, beef and cod. 🤣🤣🤣
Nice to have a veg option. There wasn’t one on Japan routes in the most recent menu. Had to do the special meal, which then got removed from my name when my eupgrade cleared. They said they couldn’t find the special meal even after I said it was probably loaded in Y.

They ended up still bringing me my special meal in the end as they had an “extra” on Y. Great cabin crew and I’m glad they sorted it out, although I wonder if the extra meal was just my original meal all along. Normally I don’t bother with a special meal as my usual routes all have a veg option and I just don’t eat the shrimp appetizer.
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