Your current platinum status is good up until March 2012, if not indeed later.

 

Hello All !!

I have a small question in regards to this "incentive" (while it last... with all the changes going on with Amex and possible FB changes to come!) i am totally lost.

Anyway silly question but just to double check, all in the "subtle" terms and other "counting" methods etc :

1 31/12/2007 : Qualify FB-PLAT
2 31/12/2008 : Qualify FB-PLAT
3 31/12/2009 : Qualify FB-PLAT
4 31/12/2010 : 67500 Status Miles (arrrrgh!!) >> NOT Qualify for FB-PLAT for 2011 (under 70k) went down FB-GOLD for 2011. but still FB-PLAT status on 31/12/2010 (card expiracy)

5 Currently 2011, current GOLD.
About 42,000 Miles today. Should/Could make it to Plat before year end 31/12/2011.

IF , i would become PLAT again this year (2011) before 31/12/2011, will this bring me back "up" as OK with the NR 4th year above and therefore 5th a row, as Plat , or not ?

I guess not... as on 31/12/2010 is didn't reach the 70k treshold, but still at the end of the day of 31/12/2010 i could say i was still "PLAT until 03/2011" (expiring usually in March as from what i remember.... 03/2011?). I know it is a bit complex/unclear, but wonder how the "computer brain" works....

And if i get PLAT now, it's immediate effect back on, as long as I get i before year end it could be "number 5" if my argument is valid ?

Anyway i'm sure i will be too beaufitul to dream of and not processed like this, but hopes and questions ...

So it's a subtle small infos i'm trying to guess, how computer and counting process, expiration, data, and all that complex systems works...

 

Unfortunately it won't work . You have been downgraded to gold one year and you need to stay platinum 10 years in a row.

 

Thanks Goldorak !
I knew my assumptiong/theory was a bit dodgy !!

Thanks for your help,
Alex

 

My only chance not to loose the past would be to "ask/beg" to get a commercial incentive/decision to consider "forcing" the fact that i was at 67K instead of the 70K needed ?
I heard they sometime help customer to keep their status when missing few miles... Of course in my case they didn't while initially requested , but someone told me to ask again, doesn't hurt !

In this case could a manual intervention of a possible (hard to fince) nice friendly supervisor or so, "overwrite" the system and save my humble "history" ? ;-)
I was told the "selling" point / AF Agency (if knowing you well) can maybe do a recommendation. Likewise i'm gonna ask now that i have a bit of time to handle this paperwork and look into it !

I know i can always dream... But with all the changes going on, asking doesn't hurt before i leave FB and Amex for good !

 

I think your chances are slim but, as you said, nothing to loose to try .
Let us kow about the outcome.

 

Great , i'll try and keep posted.
I also think chances are --very-- slim !!

Thus, in such case, will this technically "validate" my initial "therory" , and "overwrite" the GOLD Downgrade ? (i mean, in few years, with this year 2010-2011 be a continued strch of PLAT, "on the system side" ?

Sorry for this very technical/system question.

(Cause otherwise/in all cases, i'll anyway be Plat again in few month anyway (before this year end!)

 

AlexanderCDG, I hope they have some sympathy, taking into account that in earlier years FB did offer Plat to a number of people who had come close to (re)qualifiying only. With hindsight, a quick mileage-run would have been a good decision, you were only 2500 miles short after all.

The example by AlexanderCDG raises an interesting (somewhat OT) question:

If he had flown a huge amount in the first quarter of 2011, i.e qualified for Plat in the first quarter and thus before expiry of his 2010 'carry-over' Plat, would this have counted?

 

Alexander, I wish you all the luck and sympathy of FB. My personal experience is that FB does not care at all about this, whatever reason. Rules are rules, period.

I achieved 9 years of PE/RoyalWing and did not make 70K miles in the 10th year, but only 50K as I stopped traveling for about 5 months due to serious illness of my wife. Odd enough, I actually made 95K miles in year 9 and 50K in year 10. I wrote FB, explained my personal situation, reminded them that I still did 145K in the last two years, and asked them to "flexibly interpret" the rules, i.e. management decision, also taking into account my special situation. Their answer was more blunt as one can imagine: rules are rules, no exception, and then they listed all the benefits of becoming a GE, adding that this was also fantastic. Very insulting answer for someone who was PE for 9 years nonstop..... in fact my customers would fry me and then get me fired.

Anyway, good luck! I'd be surprised.....

 

Hello Bas and MichielR,

Thanks for your help / experience and support.

Totally scandalous on your case Bas, and feel very sorry, and just cannot believe it how they can act so brutally and rudely.
"Rules are Rules" ... Insane !! (i wouldn't complain too much in my case, sounding logic, my mistake... but would be shocked and furious in you case of excellent loyalty and situation... 50k was no big deal for a long time customer...

My mistake was simple yes, didn't made a quick flyover/mile run due to absolutely mad timing, snow in europe, and mission abroad during the full month of december, and didn't monitor my mileage on time then, so purely my stupid mistake, which know i deeply regret...)
And also thought at the time (nov/decemcer)
i was/could be in the "60K qualification" (instead of the 70k) target promotion they did...

Once again : OF COURSE NO !
... And don't even bother asking/hoping etc. (in such case i was at 67K therefore more than the 60K qualification promo they did last year) Hard to argue, explain to them.

Marketing/Commercial/Communication/PR is making me wonder, as in other fields i work in, there is at least somekinda "room" to at least "CONSIDER the problem/situation".

Thank again for experiences Bas and sorry to hear. I don't have much hope then !

 

Sadly, I actually don't think there is any point in asking for a retrospective status change. Even if they accepted to grant you platinum now for whatever reason, they wouldn't backdate your platinum membership to the start of the membership year so you would still be left with the same hole in your top tier membership history. The question is also fairly theoretical right now as it still seems unclear to you yourself whether you will make platinum this year at all or not, so you could end up entering a long and fairly bothersome negotiation for just 2 or 3 months of platinum status.

 

Hi Orbitmic ,

Ok i see (
Effectively if this would for some reason end up --which i doubt anyway--, my only purpose would be to keep the "platinum" consecutive years/adjustment, and not for the status for the remaining months of this year which i don't care much...

I wish this would have overwritten the "01/01/2011 or 03/2011" status...

 

This is a point that should be addressed during the next meeting with AF/KL on a different situation expecting mothers are usually loosing their status since they cannot fly during a portion of the year. I remember that I read something in the M&M program where they would extend the validity of the status in such case (pregnancy or serious illness). Read this long time ago not sure if it is still available.

 

Yes, very good point. If it is not for me, then perhaps at least for anyone else.

By the way .... my "11th" year was PE again and this (12th) year I am cruising along towards PE again. So .... there is also not a retrospective correction apparently, despite my loyalty.... May be they thought I was playing tricks on them, because that's SOP in the airline industry. I believe I will become their only member with 19 years of PE, about 2M miles and not Plat for Life To confirm the new slogan of their sister company Transavia "Daar worden wij vrolijk van!"

 

Maybe KLM has to do something with million miler thresholds? But then BIS miles.
I think you're 2M are award miles?