FlyerTalk Forums - GUIDE: EC or UK261 / EC 261/2004 “EU” complaints, compensation and AA

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Quote:

Originally Posted by IanWorthington (Post 36484015)

You're doing better than me. My April 11 flight was > 4 hours late and after weeks of nothing I suddenly got an email promising payment within 45 days. After 45 days and nothing received I sent them a note and they replied that a month after that first note it was txed to their payment people and could be 45 days.

But that they are working hard to restore my confidence in them.

Still waiting for hotel refund plus EU261 payment for a 23 hour flight delay on July 20. Surely they should be able to deal with this efficiently - even BA can provide refund/compensation in a timely manner!

Quote:

Originally Posted by dwugson (Post 36484568)

urely they should be able to deal with this efficiently

Oh, I'm sure they can. It's clearly a deliberate policy to delay payment as long as possible.

Post by Gate--Pourri

Great post, glad you got the reimbursement.

AA is super hard to deal with on any issues.