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GUIDE: AA Flagship First Check-In at JFK, LAX, LHR, MIA, ORD
#121
Suspended
Join Date: May 2019
Location: Chicago
Programs: ,united 1k, AA EXP, HH Diamond,BA gold, Hyatt globalist
Posts: 974
#123
Join Date: Nov 2018
Posts: 1,285
#124
Suspended
Join Date: May 2019
Location: Chicago
Programs: ,united 1k, AA EXP, HH Diamond,BA gold, Hyatt globalist
Posts: 974
nope, however like others have said their awful about knowing access. Please report back if you get in. They need to get it right. Pull up your phone and argue with them until they let you in
#125
Join Date: Nov 2009
Location: Austin
Programs: AA LT PLT+2MM, BA Silver, HH Diamond
Posts: 6,144
#126
Suspended
Join Date: May 2019
Location: Chicago
Programs: ,united 1k, AA EXP, HH Diamond,BA gold, Hyatt globalist
Posts: 974
it’s the same thing, your gonna have to explain to them you have access and they will a lot of the time say you don’t. That’s when you pull up your phone etc
#127
Join Date: Nov 2009
Location: Austin
Programs: AA LT PLT+2MM, BA Silver, HH Diamond
Posts: 6,144
I respectfully disagree. Arguing and having a civil discussion about a topic of disagreement are are two different things. Arguing rarely changes the other parties mind, so it's basically venting off (guilty as most on many occasions), while a civil conversation, with no disparaging remarks can lead to a different outcome.
#128
Join Date: Sep 2009
Location: Global
Posts: 6,138
(FWIW - LAX FFCI is the worst in the system in my opinion. It only has value if there is a long line for pre-check.)
Overall, I am shocked that CI staff still don't know the rules. It is not complicated. AA could really create a single-page laminated chart and give it to all the FFCI staff so it would be finally cleared up.
#129
Join Date: Jun 2006
Location: SFO/OAK
Programs: AA EXP 3.4MM, BAEC, UAMP, Skyteam (<10k) HH Gold, IHG Plat, Hertz Gold, GE/TSA TT
Posts: 2,723
#130
Join Date: Nov 2009
Location: Austin
Programs: AA LT PLT+2MM, BA Silver, HH Diamond
Posts: 6,144
For goodness sake. The last time I was at the airport in those approximate hours was in Colombo, Sri Lanka, after a friends wedding night. I was was just happy to have lounge access..
#131
Suspended
Join Date: May 2019
Location: Chicago
Programs: ,united 1k, AA EXP, HH Diamond,BA gold, Hyatt globalist
Posts: 974
wow is flagship first even open that early? Edit: just checked and it opens at 4:30 I didn’t realize they opened so early! Jfk opens at 4 am
#132
Suspended
Join Date: May 2019
Location: Chicago
Programs: ,united 1k, AA EXP, HH Diamond,BA gold, Hyatt globalist
Posts: 974
I think they should just change the access rules to include exp on all flights. Then it would make it significantly less complicated
emerald, exp, ck get access on all flights
flagship first
thats super simple for the rep outside, however before the access change they were still getting the rules wrong
emerald, exp, ck get access on all flights
flagship first
thats super simple for the rep outside, however before the access change they were still getting the rules wrong
#133
Join Date: Jul 2020
Location: So Cal
Programs: AA Platinum, DL Silver
Posts: 3,066
Doesn't matter. And assuming you are on one ITN and EXP, your name will likely be on the list. If not, simply remind them of the policy. Be friendly and insist.
(FWIW - LAX FFCI is the worst in the system in my opinion. It only has value if there is a long line for pre-check.)
Overall, I am shocked that CI staff still don't know the rules. It is not complicated. AA could really create a single-page laminated chart and give it to all the FFCI staff so it would be finally cleared up.
(FWIW - LAX FFCI is the worst in the system in my opinion. It only has value if there is a long line for pre-check.)
Overall, I am shocked that CI staff still don't know the rules. It is not complicated. AA could really create a single-page laminated chart and give it to all the FFCI staff so it would be finally cleared up.
In fact, i think maybe it got lost above in this other convo but can someone remind exactly where it is at MIA please?
The LA one is great and personally never had an issue with my name not being right on it. And always get the super quick escort right upstairs. I love the red doors and how they are there outside at the podium to greet you.