calling EXP line from a phone on CENTREX sysrem prob.
Oct 12, 2014 | 8:08 am
#1
Original Poster
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Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
calling EXP line from a phone on CENTREX sysrem prob.
I was using a phone (probably one of a few thousnd) on a CENTREX systm to access the auto-upg. option on the EXP line. The main number which AA sees has been registered; it kept asking me for my zip code which it didn't recognize. Eventually it let me out of the zip code "loop"; I was now able to give them my advantage number and proceed.
[Even though there are a thousand extension numbers, AA sees only ONE number for their caller ID system--hence the first one who registers is the only one AA will recognize.]
[Even though there are a thousand extension numbers, AA sees only ONE number for their caller ID system--hence the first one who registers is the only one AA will recognize.]
Oct 12, 2014 | 10:31 am
#2
Join Date: Oct 2006
Location: Madison WI
Programs: AA Lifetime PLT - 2.9MM, Lifetime AC, HHonors Gold, Marriott Gold, IHG Plat Amb, Hertz Precs Crcl
Posts: 2,285
I was using a phone (probably one of a few thousnd) on a CENTREX systm to access the auto-upg. option on the EXP line. The main number which AA sees has been registered; it kept asking me for my zip code which it didn't recognize. Eventually it let me out of the zip code "loop"; I was now able to give them my advantage number and proceed.
[Even though there are a thousand extension numbers, AA sees only ONE number for their caller ID system--hence the first one who registers is the only one AA will recognize.]
[Even though there are a thousand extension numbers, AA sees only ONE number for their caller ID system--hence the first one who registers is the only one AA will recognize.]