Oct 4, 2016, 2:14 pm
Last edit by: JDiver
Printing Receipts and Obtaining Ticket Numbers
Ticket numbers for AA begin with "001" and are found in your emailed e-ticket and in your printed receipt. You may find it difficult to find it on Awards. One easy way to get your ticket number if your PNR is current is to Direct Message @AmericanAir on Twitter.
These can be used to check ticket status or request refunds on https://prefunds.aa.com/refunds/.
For awards you will not see the print receipt option in your PNR. For most other ticketed trips booked on AA.com, or using AA, you will see the option toward the bottom of the PNR.
LukasVIE has found a nice workaround:
(paraphrased for more general use)
Here is how you will get your e-ticket number:
1.Open your award reservation on AA.com
2.Copy and paste this link in a new tab (or current tab) in your browser (do it with right click as Flyertalk truncates hyperlinks)
https://www.aa.com/reservation/print...raryReceipt.do
3. Press enter and execute the link. You should see a receipt with e-ticket number.
Here is how you will get your e-ticket number:
1.Open your award reservation on AA.com
2.Copy and paste this link in a new tab (or current tab) in your browser (do it with right click as Flyertalk truncates hyperlinks)
https://www.aa.com/reservation/print...raryReceipt.do
3. Press enter and execute the link. You should see a receipt with e-ticket number.
And:
For AA bookings with interline segments, accessing/e-mailing the e-ticket receipt through Amadeus might be a good option. With the Amadeus record locator, the following sites will print the current AA receipt (arguably in a better format than AA itself provides:
http://www.amadeus.com.tw/eitr/default.aspx (Chinese language site, enter PNR in first box, last name in second box, etkt pops up moments after clicking go)
http://eticket.qatarairways.com/eTic...rentrypage.jsf (click the schedule change box before hitting process ticket)
http://www.amadeus.com.tw/eitr/default.aspx (Chinese language site, enter PNR in first box, last name in second box, etkt pops up moments after clicking go)
http://eticket.qatarairways.com/eTic...rentrypage.jsf (click the schedule change box before hitting process ticket)
Your ticket number can be found on your credit card bill. Just look at your credit card billing on line after the ticket status is "Ticketed". It's a 13-digit number starting with 001 for AA.
Print Itinerary and Receipt, & How do I find ticket number?
Apr 8, 2017, 1:41 pm
#76
Join Date: Aug 2010
Location: LAX
Programs: AA Lifetime Gold but PlatPro thanks to LPs
Posts: 4,442
I just tried it and it worked.
1. Go to the PNR page for your reservation. This is the page that lists all your flights, seat assignments, etc.
2. Open a new browser tab and put the following in the URL field:
https://www.aa.com/reservation/print...raryReceipt.do
I suggest you copy it to a Notepad or other plain text editor, remove any bogus carriage returns, then save the file for future use.
That should take you to the ticket receipt for the trip you have open in your other browser window.
It worked just great for me a few minutes ago.
Edited to add: I see the forum software changed the full address to a truncated clickable link. Right-click, then "Copy Link Address". Once the entire link address is in your clipboard, paste that into the plain text editor, then save.
1. Go to the PNR page for your reservation. This is the page that lists all your flights, seat assignments, etc.
2. Open a new browser tab and put the following in the URL field:
https://www.aa.com/reservation/print...raryReceipt.do
I suggest you copy it to a Notepad or other plain text editor, remove any bogus carriage returns, then save the file for future use.
That should take you to the ticket receipt for the trip you have open in your other browser window.
It worked just great for me a few minutes ago.
Edited to add: I see the forum software changed the full address to a truncated clickable link. Right-click, then "Copy Link Address". Once the entire link address is in your clipboard, paste that into the plain text editor, then save.
Apr 8, 2017, 4:43 pm
#77
Join Date: Jan 2013
Location: California
Programs: AA EXP 2MM, HH DIA, Hertz PC, GE + Pre✓, Amazon Super Special Prime
Posts: 1,008
I just tried it and it worked.
1. Go to the PNR page for your reservation. This is the page that lists all your flights, seat assignments, etc.
2. Open a new browser tab and put the following in the URL field:
https://www.aa.com/reservation/print...raryReceipt.do
I suggest you copy it to a Notepad or other plain text editor, remove any bogus carriage returns, then save the file for future use.
That should take you to the ticket receipt for the trip you have open in your other browser window.
It worked just great for me a few minutes ago.
Edited to add: I see the forum software changed the full address to a truncated clickable link. Right-click, then "Copy Link Address". Once the entire link address is in your clipboard, paste that into the plain text editor, then save.
1. Go to the PNR page for your reservation. This is the page that lists all your flights, seat assignments, etc.
2. Open a new browser tab and put the following in the URL field:
https://www.aa.com/reservation/print...raryReceipt.do
I suggest you copy it to a Notepad or other plain text editor, remove any bogus carriage returns, then save the file for future use.
That should take you to the ticket receipt for the trip you have open in your other browser window.
It worked just great for me a few minutes ago.
Edited to add: I see the forum software changed the full address to a truncated clickable link. Right-click, then "Copy Link Address". Once the entire link address is in your clipboard, paste that into the plain text editor, then save.
Apr 8, 2017, 6:35 pm
#78
Join Date: Jan 2008
Location: Melbourne
Programs: QF WP
Posts: 188
I just tried it and it worked.
1. Go to the PNR page for your reservation. This is the page that lists all your flights, seat assignments, etc.
2. Open a new browser tab and put the following in the URL field:
https://www.aa.com/reservation/print...raryReceipt.do
I suggest you copy it to a Notepad or other plain text editor, remove any bogus carriage returns, then save the file for future use.
That should take you to the ticket receipt for the trip you have open in your other browser window.
It worked just great for me a few minutes ago.
Edited to add: I see the forum software changed the full address to a truncated clickable link. Right-click, then "Copy Link Address". Once the entire link address is in your clipboard, paste that into the plain text editor, then save.
1. Go to the PNR page for your reservation. This is the page that lists all your flights, seat assignments, etc.
2. Open a new browser tab and put the following in the URL field:
https://www.aa.com/reservation/print...raryReceipt.do
I suggest you copy it to a Notepad or other plain text editor, remove any bogus carriage returns, then save the file for future use.
That should take you to the ticket receipt for the trip you have open in your other browser window.
It worked just great for me a few minutes ago.
Edited to add: I see the forum software changed the full address to a truncated clickable link. Right-click, then "Copy Link Address". Once the entire link address is in your clipboard, paste that into the plain text editor, then save.
Apr 8, 2017, 6:49 pm
#79
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,872
Apr 9, 2017, 7:00 pm
#80
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,837
The link does appear ... sometimes. I've gotten it on 1 of my 4 upcoming reservations. For 2 of the missing ones, AA actually has no fare info (for understandable reasons), so not providing the link is almost excusable. The other missing one is an AAVacations, for which the link here did get the total with no breakdown.
Apr 9, 2017, 9:05 pm
#81
Join Date: Jan 2008
Location: Melbourne
Programs: QF WP
Posts: 188
I just tried it and it worked.
1. Go to the PNR page for your reservation. This is the page that lists all your flights, seat assignments, etc.
2. Open a new browser tab and put the following in the URL field:
https://www.aa.com/reservation/print...raryReceipt.do
I suggest you copy it to a Notepad or other plain text editor, remove any bogus carriage returns, then save the file for future use.
In fact the fare information on my AA issued DONE5 ticket is incorrect...I would dearly have loved to have paid the price AA has shown !!!
That should take you to the ticket receipt for the trip you have open in your other browser window.
It worked just great for me a few minutes ago.
Edited to add: I see the forum software changed the full address to a truncated clickable link. Right-click, then "Copy Link Address". Once the entire link address is in your clipboard, paste that into the plain text editor, then save.
1. Go to the PNR page for your reservation. This is the page that lists all your flights, seat assignments, etc.
2. Open a new browser tab and put the following in the URL field:
https://www.aa.com/reservation/print...raryReceipt.do
I suggest you copy it to a Notepad or other plain text editor, remove any bogus carriage returns, then save the file for future use.
In fact the fare information on my AA issued DONE5 ticket is incorrect...I would dearly have loved to have paid the price AA has shown !!!
That should take you to the ticket receipt for the trip you have open in your other browser window.
It worked just great for me a few minutes ago.
Edited to add: I see the forum software changed the full address to a truncated clickable link. Right-click, then "Copy Link Address". Once the entire link address is in your clipboard, paste that into the plain text editor, then save.
Last edited by pyffii; Apr 9, 2017 at 9:07 pm Reason: nothing appeared in the reply
Apr 10, 2017, 12:32 pm
#83
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,455
Start here if you have some time to kill: http://www.flyertalk.com/forum/ameri...l#post28128601
Apr 25, 2017, 7:53 am
#84
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,670
Again thanks to LukasVIE for having posted the link at the top of this forum.
I use it all the time to get my ticket numbers. Burnt last year on reward tickets when AA failed to reissue my companions reward ticket, and had to spend 1.5 hours on the phone with AA to fix, before we could check in. You ALWAYS need your ticket number.
I don't know why AA doesn't fix this - so you can always see your receipt - for reward reservations and other types of tickets.
I use it all the time to get my ticket numbers. Burnt last year on reward tickets when AA failed to reissue my companions reward ticket, and had to spend 1.5 hours on the phone with AA to fix, before we could check in. You ALWAYS need your ticket number.
I don't know why AA doesn't fix this - so you can always see your receipt - for reward reservations and other types of tickets.
Jun 24, 2017, 2:03 am
#85
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,773
Does this still work? I just tried this on Safari and Firefox and I get the stupid "page must have taken flight" error screen...
Jun 24, 2017, 6:56 am
#87
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,717
Jun 24, 2017, 12:11 pm
#88
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
TRIPCASE used do be a "CATCHALL" site for keeping track of AA itns (including showing ticket #s ) + other bookings--AA stopped that feature some time ago.
Jun 24, 2017, 12:36 pm
#89
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,141
TRIPCASE used do be a "CATCHALL" site for keeping track of AA itns (including showing ticket #s ) + other bookings--AA stopped that feature some time ago.