BXP1 with consolidator Fares (AmexTravel)
#1
Original Poster
Join Date: Nov 2015
Posts: 30
BXP1 with consolidator Fares (AmexTravel)
Getting back to traveling, and hopeful that upgrades are more likely in short terms. I am AA EXP, so plenty of experience with this stuff. For those of you familar with BXP1 upgrades they are limited programmatically to not fare codes BNOQS. I booked in G and was told not eligible
I called ahead to confirm that upgrade space was available on my itinerary MIA->BOS, and confirmed that at that moment more than 2 were available. I also confirmed that the cheapest ticket that would not be excluded was in "G" Fare Class (which is not "B, N, O, Q, or S.")
Once I booked and ticketed thru my Travel Agent ("Reservations may be made and tickets purchased from any authorized Travel Agency or American Airlines.") which is American Express
confirmed in G Class.
I called to apply the certificate and was told that since the ticket was bought thru an OTA or "consolidator" it wasn't eligible. I have done this tens if not hundreds of times before.
I will be calling Business Extra desk today to discuss.
Has anyone dealt with this before? In this case i plan to cancel the ticket and rebook via AA, as upgrading to first on this first post pandemic trip with my wife is too important to mess around. I am very unhappy with this potential change.
any other experiences?
https://www.businessextra.com/awards...dId=10&catKey=
Award Code: BXP1
Point Value: 650
Description: Within North America or between North America and Hawaii or the Caribbean. One-Segment Cabin Upgrade (excludes tickets booked in Basic Economy and fare basis codes starting with B, N, O, Q or S).
Terms and Conditions
Single-use award valid for a one-segment upgrade to next class of service only. Not valid on tickets booked in Basic Economy or fare basis codes starting with B, N, O, Q, or S.
Valid on flights marketed and operated by American Airlines or American Eagle, ticketed on American Airlines ticket stock (AA001). Not valid on flights operated by other airlines under a codeshare agreement, including codeshare flights marketed as American Airlines.
Valid for travel to American Airlines destinations within North America or between North America and Hawaii or the Caribbean. For all award options, North America is defined as Continental United States, Alaska, Canada, Mexico, US Virgin Islands, and Puerto Rico.
Reservations may be made and tickets purchased from any authorized Travel Agency or American Airlines.
Tickets must be issued prior to requesting upgrade.
I called ahead to confirm that upgrade space was available on my itinerary MIA->BOS, and confirmed that at that moment more than 2 were available. I also confirmed that the cheapest ticket that would not be excluded was in "G" Fare Class (which is not "B, N, O, Q, or S.")
Once I booked and ticketed thru my Travel Agent ("Reservations may be made and tickets purchased from any authorized Travel Agency or American Airlines.") which is American Express
confirmed in G Class.
I called to apply the certificate and was told that since the ticket was bought thru an OTA or "consolidator" it wasn't eligible. I have done this tens if not hundreds of times before.
I will be calling Business Extra desk today to discuss.
Has anyone dealt with this before? In this case i plan to cancel the ticket and rebook via AA, as upgrading to first on this first post pandemic trip with my wife is too important to mess around. I am very unhappy with this potential change.
any other experiences?
https://www.businessextra.com/awards...dId=10&catKey=
Award Code: BXP1
Point Value: 650
Description: Within North America or between North America and Hawaii or the Caribbean. One-Segment Cabin Upgrade (excludes tickets booked in Basic Economy and fare basis codes starting with B, N, O, Q or S).
Terms and Conditions
Single-use award valid for a one-segment upgrade to next class of service only. Not valid on tickets booked in Basic Economy or fare basis codes starting with B, N, O, Q, or S.
Valid on flights marketed and operated by American Airlines or American Eagle, ticketed on American Airlines ticket stock (AA001). Not valid on flights operated by other airlines under a codeshare agreement, including codeshare flights marketed as American Airlines.
Valid for travel to American Airlines destinations within North America or between North America and Hawaii or the Caribbean. For all award options, North America is defined as Continental United States, Alaska, Canada, Mexico, US Virgin Islands, and Puerto Rico.
Reservations may be made and tickets purchased from any authorized Travel Agency or American Airlines.
Tickets must be issued prior to requesting upgrade.
#2
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,827
Did you try just upgrading on the business extra website yourself? No need to call anymore...
#5
Suspended
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,637
#6
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,245
#7
Suspended
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,637
Class(es):
(limit 9) First - AAnytime Award (for 3-cabin flights only) (F)
First - MileSAAver Award (for 3-cabin flights only) (Z)
First - Upgrade (for 3-cabin flights only) (A)
Business - AAnytime Award (Including 2-cabin Domestic First) (J)
Business - MileSAAver Award (Including 2-cabin Domestic First) (U)
Business - Upgrade (Including 2-Cabin Domestic First) (C)
Premium Economy - AAnytime Award (W)
Premium Economy - MileSAAver Award (X)
Coach - AAnytime Award (Y)
Coach - Employee Travel and Confirmed Flight Changes (E)
Coach - MileSAAver Award (T)
Other Fare Class:
Other Fare Class:
Other Fare Class:
#8
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,245
There is? I just checked--same options as always.
Class(es):
(limit 9) First - AAnytime Award (for 3-cabin flights only) (F)
First - MileSAAver Award (for 3-cabin flights only) (Z)
First - Upgrade (for 3-cabin flights only) (A)
Business - AAnytime Award (Including 2-cabin Domestic First) (J)
Business - MileSAAver Award (Including 2-cabin Domestic First) (U)
Business - Upgrade (Including 2-Cabin Domestic First) (C)
Premium Economy - AAnytime Award (W)
Premium Economy - MileSAAver Award (X)
Coach - AAnytime Award (Y)
Coach - Employee Travel and Confirmed Flight Changes (E)
Coach - MileSAAver Award (T)
Other Fare Class:
Other Fare Class:
Other Fare Class:
Class(es):
(limit 9) First - AAnytime Award (for 3-cabin flights only) (F)
First - MileSAAver Award (for 3-cabin flights only) (Z)
First - Upgrade (for 3-cabin flights only) (A)
Business - AAnytime Award (Including 2-cabin Domestic First) (J)
Business - MileSAAver Award (Including 2-cabin Domestic First) (U)
Business - Upgrade (Including 2-Cabin Domestic First) (C)
Premium Economy - AAnytime Award (W)
Premium Economy - MileSAAver Award (X)
Coach - AAnytime Award (Y)
Coach - Employee Travel and Confirmed Flight Changes (E)
Coach - MileSAAver Award (T)
Other Fare Class:
Other Fare Class:
Other Fare Class:
#9
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,424
There is? I just checked--same options as always.
Class(es):
(limit 9) First - AAnytime Award (for 3-cabin flights only) (F)
First - MileSAAver Award (for 3-cabin flights only) (Z)
First - Upgrade (for 3-cabin flights only) (A)
Business - AAnytime Award (Including 2-cabin Domestic First) (J)
Business - MileSAAver Award (Including 2-cabin Domestic First) (U)
Business - Upgrade (Including 2-Cabin Domestic First) (C)
Premium Economy - AAnytime Award (W)
Premium Economy - MileSAAver Award (X)
Coach - AAnytime Award (Y)
Coach - Employee Travel and Confirmed Flight Changes (E)
Coach - MileSAAver Award (T)
Other Fare Class:
Other Fare Class:
Other Fare Class:
Class(es):
(limit 9) First - AAnytime Award (for 3-cabin flights only) (F)
First - MileSAAver Award (for 3-cabin flights only) (Z)
First - Upgrade (for 3-cabin flights only) (A)
Business - AAnytime Award (Including 2-cabin Domestic First) (J)
Business - MileSAAver Award (Including 2-cabin Domestic First) (U)
Business - Upgrade (Including 2-Cabin Domestic First) (C)
Premium Economy - AAnytime Award (W)
Premium Economy - MileSAAver Award (X)
Coach - AAnytime Award (Y)
Coach - Employee Travel and Confirmed Flight Changes (E)
Coach - MileSAAver Award (T)
Other Fare Class:
Other Fare Class:
Other Fare Class:
I don't know, but I am curious
#10
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,827
#11
Suspended
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,637
I didn't understand the work around offered in the thread about this so I sent a PM to the EF contact for clarification.