Alcohol announcements in cabin
#61
Join Date: Jun 2007
Posts: 4,645
As someone who is Dallas based I'd obviously love for American to get it together, start investing in the customer experience and empower their employees in order to increase employee morale. However, with an upcoming move to Austin most of my flights will now have a connection anyway which makes it much more appealing and doable to connect through IAH, DEN, SLC or ATL on UA/DL.
The hope of a one-off upgrade isn't enough to keep me on AA over WN even.
The hope of a one-off upgrade isn't enough to keep me on AA over WN even.
I used to shop IAH, DFW and AUS with international travel but I figure if I'm going to reposition I might as well shop LAX and NYC - they get all the sale fares while we in DFW are stuck with the AA/OW monopoly.
#62
Join Date: Apr 2001
Location: DFW
Programs: AA EP 3MM, UA Silver, Bonvoy LT TIT, Hyatt Explorist, HH Silver, Caesars PLT
Posts: 7,259
If passengers want it, they'll get it. Buy some 16 oz bottles of Coke, Dr. Pepper, whatever your persuasion is, get a liter of Vodka or Whiskey inside security (assume this does exist at most domestic airports in the US? Never really looked but it's certainly OK here. You can certainly fill up some 3oz bottles of vodka and put in a plastic ziploc if need be) and pour in your soda bottles before boarding. Flight attendants don't need to see or know you're enjoying your alcohol while flying as long as you can behave like a normal adult human being. Somehow, I drink fairly heavily and have always managed to behave like an adult human on planes, doesn't seem terribly difficult.
#63
Join Date: Feb 2017
Location: Austin, TX
Programs: BAEC Gold, HHonors Diamond, Marriott Titanium, UA Gold (*G), DL Silver, Makers Mark Ambassador
Posts: 4,752
I was back and forth between going with AA and DL after I moved to Dallas but the horror stories RE: AA make me want to go free agent lol. I'll probably end up going with DL though, apparently they'll let me match my OZ status with a challenge and I get SkyClub access when flying DL with my Amex Plat. WN can fill the gaps where DL won't work.
I used to shop IAH, DFW and AUS with international travel but I figure if I'm going to reposition I might as well shop LAX and NYC - they get all the sale fares while we in DFW are stuck with the AA/OW monopoly.
I used to shop IAH, DFW and AUS with international travel but I figure if I'm going to reposition I might as well shop LAX and NYC - they get all the sale fares while we in DFW are stuck with the AA/OW monopoly.
I haven't found many great INTL fares out of IAH, DFW or AUS due to the AA/UA hubs and the fact that AUS has limited international destinations. I look at LAX, NYC and even ORD when pricing INTL flights and have had good luck there.
#64
Join Date: Dec 2014
Posts: 1,883
Alcohol induced air rage has always been an issue, but mask wearing has supplanted that as of recent. The uptick is that non mask wearing is more sexy to report, and supports a narrative on both sides of the political spectrum, hence it being a constant part of the news cycle.
Prior to Covid, I had plenty of alcohol induced issues with passengers that required a trip back to the gate, or the occasional diversion. Most of those incidents barely, if ever made the news. Further, I am no teetotaler, but if you can't manage to go without a drink for a few hours on a domestic flight, you may have bigger issues.
Prior to Covid, I had plenty of alcohol induced issues with passengers that required a trip back to the gate, or the occasional diversion. Most of those incidents barely, if ever made the news. Further, I am no teetotaler, but if you can't manage to go without a drink for a few hours on a domestic flight, you may have bigger issues.
So, no, I'm not very sympathetic to airlines blaming air rage on alcohol. If anything, letting first class imbibe uninhibited while passengers in the back are told "there's no alcohol onboard" just makes things worse.
#65
Join Date: Mar 2017
Programs: Does Non Rev count?
Posts: 646
A study showed that conspicuous inequality (such as economy passengers having to walk past first class) is a significant driver of air rage. Yet airlines continue to let first class passengers board first, close the curtain between economy and first, tell economy passengers to not use the forward lav, and highlight at every turn how much better first class is. Why? Because it's profitable.
So, no, I'm not very sympathetic to airlines blaming air rage on alcohol. If anything, letting first class imbibe uninhibited while passengers in the back are told "there's no alcohol onboard" just makes things worse.
So, no, I'm not very sympathetic to airlines blaming air rage on alcohol. If anything, letting first class imbibe uninhibited while passengers in the back are told "there's no alcohol onboard" just makes things worse.
As for first class being profitable for the airlines - I'm not privy to the profit piece, but probably half the folks traveling first class on my airline are doing so via some sort of upgrade path (FF, miles redemption, etc) and our not paying the full first class airfare. (Noted, there are exceptions on some routes we fly)
#66
Join Date: Feb 2017
Location: Austin, TX
Programs: BAEC Gold, HHonors Diamond, Marriott Titanium, UA Gold (*G), DL Silver, Makers Mark Ambassador
Posts: 4,752
As for first class being profitable for the airlines - I'm not privy to the profit piece, but probably half the folks traveling first class on my airline are doing so via some sort of upgrade path (FF, miles redemption, etc) and our not paying the full first class airfare. (Noted, there are exceptions on some routes we fly)
#67
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 6,243
Weirdly, on my flight yesterday, the alcohol announcement was made by the captain pre-flight, not by the purser.
In my flying experience, I've only encountered 1 alcohol-related incident in first class. In this case, the passenger was drunk, cut off by the crew, and was brazen enough to raid the trolley when the F galley was not occupied. I went back to the back galley to report the incident, and I swear I have never seen two FAs run down the aisle that quickly.
That's correct - it had to do with some intelligence report related to liquid explosives. Similarly, the shoe removal rule was related to some guy attempted to light their shoe on fire onboard a flight.
A number of the incidents I have had to deal with around non mask compliance, also included alcohol in the equation. Granted, this was usually prior to boarding. And yes, you are correct, alcohol is served in F, but it's a smaller group, so as a percentage, there is less of a chance for an issue. To be candid, I am not a data analyst, statistician, etc... just a pilot, so my evidence is based solely on the experience I have had flying the line for the last couple of decades. It could very well be a different experience for other passengers and crew.
That's correct - it had to do with some intelligence report related to liquid explosives. Similarly, the shoe removal rule was related to some guy attempted to light their shoe on fire onboard a flight.
#68
Join Date: Mar 2017
Programs: Does Non Rev count?
Posts: 646
This makes the point even more that first class is profitable for the airlines. Yes, some people decide to pay for F whenever they fly while others fly tens of thousands of miles a year on paid economy tickets with a specific airline in the hopes of ataining status that will get them a free upgrade. If the upgrades didn't exist and first wasn't substantially differentiated from economy, people would fly whatever was the cheapest/most convenient rather than sticking with one airline.
I will ask the question on our employee site, but I suspect we make more money in fees, than we do operating a premium cabin.
#69
Join Date: Dec 2014
Posts: 1,883
I just fly the airplanes, and report what I've experienced as an airline pilot for the past 25 years or so. Never once have I had a passenger get angry (or at least say that was the reason) due to having to walk past the first class cabin, or use the rear lavatory and end up causing a flight to be diverted or a return to the gate. I'm not saying it hasn't happened, but I don't recall an incident related to those items.
As for first class being profitable for the airlines - I'm not privy to the profit piece, but probably half the folks traveling first class on my airline are doing so via some sort of upgrade path (FF, miles redemption, etc) and our not paying the full first class airfare. (Noted, there are exceptions on some routes we fly)
As for first class being profitable for the airlines - I'm not privy to the profit piece, but probably half the folks traveling first class on my airline are doing so via some sort of upgrade path (FF, miles redemption, etc) and our not paying the full first class airfare. (Noted, there are exceptions on some routes we fly)
#70
Join Date: Feb 2017
Location: Austin, TX
Programs: BAEC Gold, HHonors Diamond, Marriott Titanium, UA Gold (*G), DL Silver, Makers Mark Ambassador
Posts: 4,752
Have you flown a domestic first class cabin recently? Other than a larger seat, the differences aren't vast. Unless of course you want that crappy glass of red wine or a few mini bottles of alcohol...
I will ask the question on our employee site, but I suspect we make more money in fees, than we do operating a premium cabin.
I will ask the question on our employee site, but I suspect we make more money in fees, than we do operating a premium cabin.
So while you may not make money directly from F, you would certainly see a hit on your P&L if you removed it.
Also, as someone who's 6'2" the extra legroom and wider seat is definitely a plus.
#71
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott LT Plat | Hyatt Discoverist
Posts: 11,728
On the flip side, I was in F on the late Jet Airways (LHR-BOM) and the FA put coke in my single malt.
#72
Join Date: Jan 2003
Location: DL: Silver; AA: EX PLAT; UA: Silver; HY: DIA; HH: DIA; MR: TIT
Posts: 1,708
I just fly the airplanes, and report what I've experienced as an airline pilot for the past 25 years or so. Never once have I had a passenger get angry (or at least say that was the reason) due to having to walk past the first class cabin, or use the rear lavatory and end up causing a flight to be diverted or a return to the gate. I'm not saying it hasn't happened, but I don't recall an incident related to those items.
As for first class being profitable for the airlines - I'm not privy to the profit piece, but probably half the folks traveling first class on my airline are doing so via some sort of upgrade path (FF, miles redemption, etc) and our not paying the full first class airfare. (Noted, there are exceptions on some routes we fly)
As for first class being profitable for the airlines - I'm not privy to the profit piece, but probably half the folks traveling first class on my airline are doing so via some sort of upgrade path (FF, miles redemption, etc) and our not paying the full first class airfare. (Noted, there are exceptions on some routes we fly)
#73
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
A study showed that conspicuous inequality (such as economy passengers having to walk past first class) is a significant driver of air rage. Yet airlines continue to let first class passengers board first, close the curtain between economy and first, tell economy passengers to not use the forward lav, and highlight at every turn how much better first class is. Why? Because it's profitable.
So, no, I'm not very sympathetic to airlines blaming air rage on alcohol. If anything, letting first class imbibe uninhibited while passengers in the back are told "there's no alcohol onboard" just makes things worse.
So, no, I'm not very sympathetic to airlines blaming air rage on alcohol. If anything, letting first class imbibe uninhibited while passengers in the back are told "there's no alcohol onboard" just makes things worse.
#75
Join Date: Jan 2009
Location: OKC
Programs: IHG Spire, National Exec, AA Plat
Posts: 2,326
Alcohol induced air rage has always been an issue, but mask wearing has supplanted that as of recent. The uptick is that non mask wearing is more sexy to report, and supports a narrative on both sides of the political spectrum, hence it being a constant part of the news cycle.
Prior to Covid, I had plenty of alcohol induced issues with passengers that required a trip back to the gate, or the occasional diversion. Most of those incidents barely, if ever made the news. Further, I am no teetotaler, but if you can't manage to go without a drink for a few hours on a domestic flight, you may have bigger issues.
Prior to Covid, I had plenty of alcohol induced issues with passengers that required a trip back to the gate, or the occasional diversion. Most of those incidents barely, if ever made the news. Further, I am no teetotaler, but if you can't manage to go without a drink for a few hours on a domestic flight, you may have bigger issues.
I can manage to go as long as needed without a drink. Suggesting that everyone that wants to drink on a flight has "bigger issues" is childish at best. The difference is that I want to have a drink. Many times when flying, I'm either going on a personal trip or on the return leg of a business trip, and want to enjoy the flight with a few drinks. Not that it's anyone's business, but whatever.