Jul 16, 2015, 2:58 pm
Last edit by: JDiver
This is the archived thread of older posts. The current thread is:
Post by brc757rr, July 2015:
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
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So there you have it.
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So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
ARCHIVE: Predeparture Drinks/Beverage (PDB) - When, What and Why Not?
Dec 23, 2015 | 3:41 pm
#2086
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Location: NYC
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Dec 23, 2015 | 3:50 pm
#2087
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Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
^ How ironic!!
Dec 23, 2015 | 4:35 pm
#2088
Join Date: Sep 2009
Location: Global
Posts: 6,156
OMG! And we were going to try and meet up at some point... I guess we did.
Simply put... YOU ROCK AND ARE A CREDIT TO FLIGHT ATTENDANTS EVERYWHERE!
I have already sent in my email to AA.
I am so sorry I did not have any applause certs.
Simply put... YOU ROCK AND ARE A CREDIT TO FLIGHT ATTENDANTS EVERYWHERE!
I have already sent in my email to AA.
I am so sorry I did not have any applause certs.
Dec 23, 2015 | 4:38 pm
#2089
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,841
LAA B738 (old interior) DFW-DEN. Water/OJ on a tray. Cups were filled less than halfway..
Dec 23, 2015 | 4:51 pm
#2090
Join Date: Nov 2012
Location: BHM
Programs: AA Executive Platinum
Posts: 74
12/17 DCA-PHX AA408 - LUS: Full PDB from 1 FA ^
12/17 PHX-SJD AA538 - LUS: Full PDB from 1 FA ^
12/22 SJD-DFW AA1225 - LAA: Nothing, 2 FAs chatting in galley
12/22 DFW-DCA AA2300 - LAA: Nothing, 2 FAs chatting in galley, reading magazines and pouring beverages for themselves
12/17 PHX-SJD AA538 - LUS: Full PDB from 1 FA ^
12/22 SJD-DFW AA1225 - LAA: Nothing, 2 FAs chatting in galley
12/22 DFW-DCA AA2300 - LAA: Nothing, 2 FAs chatting in galley, reading magazines and pouring beverages for themselves
Dec 23, 2015 | 7:50 pm
#2091
Join Date: Sep 2011
Location: LGA, JFK, LAX, SFO
Programs: AA EXP
Posts: 307
LGA-CLT AA#1857 LUS - A321 - Full PDB
CLT-DTW AA#1774 LUS - A321 - Full PDB despite 40 minute late and hectic boarding.
CLT-DTW AA#1774 LUS - A321 - Full PDB despite 40 minute late and hectic boarding.
Dec 23, 2015 | 8:55 pm
#2092
Join Date: Jan 2006
Location: CONUS
Posts: 947
Delta 2 MM Diamond here who just finished 3 flights on AA in paid F. Pathetic. Is this the norm?
MCO-MIA 767-300: not only no pre-flight service, they kept the curtain closed during boarding on the starboard side. The few times a flight attendant used the curtain, another flight attendant would quickly close it. I counted 3 FA's in the forward galley when I boarded and went to sit in 4J. Didn't get any type of service until 20 minutes from landing in MIA.
MIA-PHL A330-300. No acknowledgement (like previous flight). And, again, well over an hour to get any interaction from time I sat down in 1K.
PHL-LAS A321. Best one yet. Two flight attendants at forward door. One said hello on boarding - the other stood there and played on her phone for 10 minutes. Neither ever raised a leg during pre-boarding. Lead F/A came around after pushback to ask what we wanted once in the air.
Gotta tell you - AA not even in same league with DL if you're just comparing pre-board F service. Not only was there no service -- there was no acknowledgement!!! Really poor.
MCO-MIA 767-300: not only no pre-flight service, they kept the curtain closed during boarding on the starboard side. The few times a flight attendant used the curtain, another flight attendant would quickly close it. I counted 3 FA's in the forward galley when I boarded and went to sit in 4J. Didn't get any type of service until 20 minutes from landing in MIA.
MIA-PHL A330-300. No acknowledgement (like previous flight). And, again, well over an hour to get any interaction from time I sat down in 1K.
PHL-LAS A321. Best one yet. Two flight attendants at forward door. One said hello on boarding - the other stood there and played on her phone for 10 minutes. Neither ever raised a leg during pre-boarding. Lead F/A came around after pushback to ask what we wanted once in the air.
Gotta tell you - AA not even in same league with DL if you're just comparing pre-board F service. Not only was there no service -- there was no acknowledgement!!! Really poor.
Dec 23, 2015 | 10:07 pm
#2093
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Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
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Delta 2 MM Diamond here who just finished 3 flights on AA in paid F. Pathetic. Is this the norm?
MCO-MIA 767-300: not only no pre-flight service, they kept the curtain closed during boarding on the starboard side. The few times a flight attendant used the curtain, another flight attendant would quickly close it. I counted 3 FA's in the forward galley when I boarded and went to sit in 4J. Didn't get any type of service until 20 minutes from landing in MIA.
MIA-PHL A330-300. No acknowledgement (like previous flight). And, again, well over an hour to get any interaction from time I sat down in 1K.
PHL-LAS A321. Best one yet. Two flight attendants at forward door. One said hello on boarding - the other stood there and played on her phone for 10 minutes. Neither ever raised a leg during pre-boarding. Lead F/A came around after pushback to ask what we wanted once in the air.
Gotta tell you - AA not even in same league with DL if you're just comparing pre-board F service. Not only was there no service -- there was no acknowledgement!!! Really poor.
MCO-MIA 767-300: not only no pre-flight service, they kept the curtain closed during boarding on the starboard side. The few times a flight attendant used the curtain, another flight attendant would quickly close it. I counted 3 FA's in the forward galley when I boarded and went to sit in 4J. Didn't get any type of service until 20 minutes from landing in MIA.
MIA-PHL A330-300. No acknowledgement (like previous flight). And, again, well over an hour to get any interaction from time I sat down in 1K.
PHL-LAS A321. Best one yet. Two flight attendants at forward door. One said hello on boarding - the other stood there and played on her phone for 10 minutes. Neither ever raised a leg during pre-boarding. Lead F/A came around after pushback to ask what we wanted once in the air.
Gotta tell you - AA not even in same league with DL if you're just comparing pre-board F service. Not only was there no service -- there was no acknowledgement!!! Really poor.
Dec 24, 2015 | 7:33 am
#2094
Join Date: Sep 2011
Location: LGA, JFK, LAX, SFO
Programs: AA EXP
Posts: 307
Delta 2 MM Diamond here who just finished 3 flights on AA in paid F. Pathetic. Is this the norm?
MCO-MIA 767-300: not only no pre-flight service, they kept the curtain closed during boarding on the starboard side. The few times a flight attendant used the curtain, another flight attendant would quickly close it. I counted 3 FA's in the forward galley when I boarded and went to sit in 4J. Didn't get any type of service until 20 minutes from landing in MIA.
MIA-PHL A330-300. No acknowledgement (like previous flight). And, again, well over an hour to get any interaction from time I sat down in 1K.
PHL-LAS A321. Best one yet. Two flight attendants at forward door. One said hello on boarding - the other stood there and played on her phone for 10 minutes. Neither ever raised a leg during pre-boarding. Lead F/A came around after pushback to ask what we wanted once in the air.
Gotta tell you - AA not even in same league with DL if you're just comparing pre-board F service. Not only was there no service -- there was no acknowledgement!!! Really poor.
MCO-MIA 767-300: not only no pre-flight service, they kept the curtain closed during boarding on the starboard side. The few times a flight attendant used the curtain, another flight attendant would quickly close it. I counted 3 FA's in the forward galley when I boarded and went to sit in 4J. Didn't get any type of service until 20 minutes from landing in MIA.
MIA-PHL A330-300. No acknowledgement (like previous flight). And, again, well over an hour to get any interaction from time I sat down in 1K.
PHL-LAS A321. Best one yet. Two flight attendants at forward door. One said hello on boarding - the other stood there and played on her phone for 10 minutes. Neither ever raised a leg during pre-boarding. Lead F/A came around after pushback to ask what we wanted once in the air.
Gotta tell you - AA not even in same league with DL if you're just comparing pre-board F service. Not only was there no service -- there was no acknowledgement!!! Really poor.
Dec 24, 2015 | 8:17 am
#2095
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
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Unfortunately, yes. This is absolutely the norm for most pmAA crews. The pmUS crews tend to be better, but there are still some rotten eggs there too, from what it seems, many are from the PHL base.
Dec 24, 2015 | 2:57 pm
#2096
Join Date: Mar 2015
Location: Austin, TX - AUS
Programs: AA Platinum, Hilton, Hyatt, IHG, Marriott
Posts: 1,630
AUS-DFW: no PDB
DFW-MAD: water, orange juice, champagne
DFW-MAD: water, orange juice, champagne
Last edited by Austin787; Dec 25, 2015 at 3:55 am
Dec 24, 2015 | 3:53 pm
#2097
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Matre-plongeur des Muccis
Posts: 62,946
LAX-SMF, operated by Compass, 11:45 - 13:15, pre-departure beverages (water or orange juice) served in F.
Dec 24, 2015 | 5:15 pm
#2098
Join Date: Feb 2010
Location: ORD
Programs: UA 1K, QR Gold, DL Gold
Posts: 4,358
It's a Christmas Miracle! Full pdb on 1206 from DFW-MSP.
Dec 25, 2015 | 2:08 pm
#2099
Join Date: Dec 2011
Location: PHL / SFO
Programs: free agent
Posts: 800
AA1525 12/23 PDX-DFW - LAA - nothing offered despite being catered. AA crews simply don't do PDBs IME, despite what is advertised.
Dec 25, 2015 | 3:24 pm
#2100
Join Date: Dec 2011
Location: ORD
Posts: 13
AA4265 12/23 ORD-SDF (operated by Republic) - full PDB service.