Jul 16, 2015, 2:58 pm
Last edit by: JDiver
This is the archived thread of older posts. The current thread is:
Post by brc757rr, July 2015:
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
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So there you have it.
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So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
ARCHIVE: Predeparture Drinks/Beverage (PDB) - When, What and Why Not?
Jul 22, 2016 | 9:41 pm
#2986
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
Posts: 5,270
Considering the number of "cramped full" flights (typically LUS) where I've received a PDB -- or half-empty cabins where I haven't -- I don't think that actually explains it at all. Except in extraordinary circumstances, FAs always have the ability to offer a PDB, and a F cabin simply being full doesn't qualify as extraordinary these days.
Jul 22, 2016 | 9:48 pm
#2987
Join Date: Dec 2009
Location: New Orleans (MSY)
Programs: AA EXP, IHG PLT, Hilton Gold, Hyatt Explorist, Amtrak, WN
Posts: 2,617
Jul 23, 2016 | 2:01 am
#2988
Join Date: Sep 2009
Location: Global
Posts: 6,156
I have been on way too many sold-out/over-sold flights to say that a full flight explains it.
pmUS FA's are crazy quick at getting the drinks out without delaying the flight one second.
There is one thing that explains it 90%+ of the time. Lazy.
pmUS FA's are crazy quick at getting the drinks out without delaying the flight one second.
There is one thing that explains it 90%+ of the time. Lazy.
Jul 25, 2016 | 4:50 pm
#2989
Join Date: Nov 2006
Location: IAD/DCA
Programs: AA PP, Hilton/MR Gold
Posts: 743
AA342 DCA-ORD 7/25 LAA: Offered water only.
AA1176 ORD-PDX 7/25 LAA: Nothing, nada, zilch. Plenty of time too...
AA1176 ORD-PDX 7/25 LAA: Nothing, nada, zilch. Plenty of time too...
Jul 25, 2016 | 4:56 pm
#2990
Join Date: Sep 2011
Location: LGA, JFK, LAX, SFO
Programs: AA EXP
Posts: 307
7/25 LGA-DFW AA#1281 LAA A32B - Tray of water and OJ, but asked if you would like anything else. I consider this a full PDB.
7/25 DFW-SFO AA#2207 LAA A32B - Full PDB ala LUS style. Seasoned FA would stop people from boarding to take and deliver orders.
2 for 2 on LAA I should go play the lottery today!
7/25 DFW-SFO AA#2207 LAA A32B - Full PDB ala LUS style. Seasoned FA would stop people from boarding to take and deliver orders.
2 for 2 on LAA I should go play the lottery today!
Jul 25, 2016 | 5:45 pm
#2991
Join Date: Jan 2003
Location: DL: Silver; AA: EX PLAT; UA: Silver; HY: DIA; HH: DIA; MR: TIT
Posts: 1,710
Isn't providing the date and flight # sufficient? Also, does it really matter either way- does anything happen to the lazy FAs?
is NOT going to change aything. Complain to AA. NAME NAMES.That's the way to play the game!
Jul 25, 2016 | 6:17 pm
#2992
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,810
Nope. Nothing happens to them, nor does AA care. They've made that very clear. All they care about is slamming the door shut at T-10 minutes. Whether the flight actually leaves 10 minutes later or 10 hours later, well again, they don't care.
Jul 25, 2016 | 8:58 pm
#2993
Join Date: Jan 2003
Location: DL: Silver; AA: EX PLAT; UA: Silver; HY: DIA; HH: DIA; MR: TIT
Posts: 1,710
Jul 26, 2016 | 2:33 am
#2994
Join Date: Oct 2012
Location: London
Programs: BA Gold
Posts: 1,424
did fairly well on my recent travels, flight back from OGG was the only one completely lacking. They didn't even have any red wine on board when this was requested during the main drink service (I say main, there was a half hearted attempt to see if we wanted anything). All flights had full or nearly full cabins apart from the LAX - JFK in F where it was only half full:
7/9 723 - DUB-PHL - Champagne, OJ, water
7/9 701 - PHL-LAX - water
7/10 253 - LAX-OGG - full bar service (plenty of cocktails being ordered despite the 08.35 start and a pleasant crew)
7/22 014 - OGG-LAX - absolutely nothing offered
7/23 002 - LAX-JFK - Champagne, OJ, water (A321T First)
7/23 290 - JFK-DUB - Champagne, OJ, water
7/9 723 - DUB-PHL - Champagne, OJ, water
7/9 701 - PHL-LAX - water
7/10 253 - LAX-OGG - full bar service (plenty of cocktails being ordered despite the 08.35 start and a pleasant crew)
7/22 014 - OGG-LAX - absolutely nothing offered
7/23 002 - LAX-JFK - Champagne, OJ, water (A321T First)
7/23 290 - JFK-DUB - Champagne, OJ, water
Jul 26, 2016 | 2:50 am
#2995
Join Date: Nov 2010
Location: MDE
Programs: AA-PLT, HH-GLD, PP
Posts: 1,516
LAA B738 07/24 MDE-MIA FLT 923 Water-Juice offered, but FA said the full bar when a passenger asked, and I got a Scotch on the Rocks.
LAA B738 07/24 MIA-BWI (don't have the FLT number, but 9:50 p.m. departure) OJ and water offered, no mention of other options, and I didn't ask since I didn't want anything.
LAA B738 07/24 MIA-BWI (don't have the FLT number, but 9:50 p.m. departure) OJ and water offered, no mention of other options, and I didn't ask since I didn't want anything.
Jul 26, 2016 | 4:11 am
#2996
Join Date: Sep 2000
Location: DCA/IAD
Programs: AA EXP; 1W Emerald; HHonors Diamond; Marriott Gold; UA dirt
Posts: 8,113
AA2670 LAX-IAD (07/22/2016) - water or OJ offered.
Jul 26, 2016 | 7:00 am
#2997
Join Date: Dec 2010
Location: PHX
Posts: 323
Jul 22, PHX-CUN, LAA - Was offered a PDB, she had a tray of water, oj, cranberry juice with the choice of alcohol mini's on the tray. The 1st time we experienced a PDB with that method.
Jul 26, 2016 | 8:02 am
#2998
Join Date: Feb 2016
Posts: 28
I have to say...this is my favorite thread. I have an unhealthy obsession with pre-departure beverages. 
I'm flying this weekend, and I'm already thinking....will one be offered? If it's only a tray of water, will I have the GUTS to ask for more? It's an 830am departure...will I get the side-eye from the FA and others if I order a cocktail? What cocktail should I order? I really want a scotch or a bourbon, but should I go more mainstream with a bloody mary? What if they didn't board the "good" bourbon? Will I be on LAA or LUS?
Like I said...unhealthy obsession.
I'm flying this weekend, and I'm already thinking....will one be offered? If it's only a tray of water, will I have the GUTS to ask for more? It's an 830am departure...will I get the side-eye from the FA and others if I order a cocktail? What cocktail should I order? I really want a scotch or a bourbon, but should I go more mainstream with a bloody mary? What if they didn't board the "good" bourbon? Will I be on LAA or LUS?
Like I said...unhealthy obsession.
Last edited by Linda Walker; Jul 26, 2016 at 8:05 am Reason: spelling
Jul 26, 2016 | 8:07 am
#2999
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,810
Personally I usually go with a mimosa or Bloody Mary for departures before 11am. Afterwards it's anyone's guess depending on what kind of mood I'm in.
Jul 26, 2016 | 8:32 pm
#3000
Join Date: Sep 2009
Location: Global
Posts: 6,156
7/25 - AA200 - JFK-MIA - LAA - tray of water and oj. Asked for a beer. Cheerful yes from FA. Had she said, 'water oj or something else', it would have been perfect.
Great service throughout the flight.
Great service throughout the flight.