Jul 16, 2015, 2:58 pm
Last edit by: JDiver
This is the archived thread of older posts. The current thread is:
Post by brc757rr, July 2015:
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
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So there you have it.
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So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
ARCHIVE: Predeparture Drinks/Beverage (PDB) - When, What and Why Not?
Dec 16, 2014 | 7:23 am
#796
Join Date: May 1998
Programs: AAExecPlat MM, DL MM, HH Platinum
Posts: 509
Would setting up a page on this Board just for posting the flight # and date be a quick and easy way to document no PBD and perhaps get AA to pay attention?
12/-8--1425 DFW to DCA 11052--no PBD although plenty of time. Worst was male flight attendant stunk--had obviously gone out for a quick smoke. Where behind security (other than AA Club) can one get a quick smoke? Thougth of him smoking on the tarmac is disturbing.
12/-8--1425 DFW to DCA 11052--no PBD although plenty of time. Worst was male flight attendant stunk--had obviously gone out for a quick smoke. Where behind security (other than AA Club) can one get a quick smoke? Thougth of him smoking on the tarmac is disturbing.
Dec 16, 2014 | 10:18 am
#797
Join Date: Jun 2005
Location: STL
Programs: AA PLT, *Wood PLT, HHonors Gold
Posts: 157
My theory to why US is better than AA on PDB
My theory for the superior performance on US vs AA on the PDB is the influence of Doug Parker. Clearly we know the importance of alcohol in his life, thus the importance of it in the mindset of making sure US customers get a PDB. 
Dec 18, 2014 | 5:29 pm
#798
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,595
Predeparture Drinks/Beverage (PDB) - When, What and Why Not? (consolidated)
Currently on 2268 DFW-FLL and pretty much fully boarded at 6:27 (6:45 departure time).
Seen this rodeo before and no PDB will be offered.
FA just milling around in the galley.
Seen this rodeo before and no PDB will be offered.
FA just milling around in the galley.
Dec 26, 2014 | 4:58 pm
#799
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,595
Predeparture Drinks/Beverage (PDB) - When, What and Why Not? (consolidated)
Another fail on AA 1061 CLT-IAH.
Fully boarded :12 to departure and nothing offered.
Just announced an additional :05 gate hold to leave and nada.
My US Airways flight PBI-CLT delayed offered full PDB.
Fully boarded :12 to departure and nothing offered.
Just announced an additional :05 gate hold to leave and nada.
My US Airways flight PBI-CLT delayed offered full PDB.
Jan 11, 2015 | 2:32 pm
#800
Join Date: Feb 2010
Location: ORD
Programs: UA 1K, QR Gold, DL Gold
Posts: 4,358
Nothing on 1626 today from MSP-ORD. They had plenty of time too.
Jan 11, 2015 | 3:15 pm
#801
Join Date: Dec 2009
Location: New Orleans (MSY)
Programs: AA EXP, IHG PLT, Hilton Gold, Hyatt Explorist, Amtrak, WN
Posts: 2,617
Full PDB service on AA 27 DFW-LAS on a 752. F cabin was 1/2 full and boarding was done through L1. FA managed to serve an open-bar PDB service despite L1 boarding, and even offered refills since we were on a lengthy MX delay.
Full PDB on US airways flight LAS-PHL in the midst of a hectic boarding process through L1.
Full PDB on US airways flight LAS-PHL in the midst of a hectic boarding process through L1.
Last edited by brewdog11; Jan 11, 2015 at 3:16 pm Reason: added equipment type
Jan 13, 2015 | 6:11 pm
#802
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Does this website have anything to do with AA's FAs' disdain for doing their job and serving full PDB's?
http://wewantourmoneyback.net/
http://wewantourmoneyback.net/
Jan 13, 2015 | 7:00 pm
#803
Moderator, Amtrak & Spirit Airlines
Join Date: Jan 2011
Location: EWR :rolleyes:
Programs: AC 50K, AS MVP, AA Plat Pro, DL Plat, UA Silver, IHG Spire, Marriott Titanium, Hertz PC
Posts: 10,112
2 Data points to add to this thread from my flights Saturday. One on AA and one on US.
AA 1151 DFW-DEN FA offered to hang coats after boarding finished we sat at the gate for another 5 or so minutes with the door open. She disappeared didn't offer drinks.
US 1782 CLT-EWR full bar PDB was offered while boarding was still going on.
It was funny to see the difference between the two on the same day. I thought about asking for a drink while she was taking my coat just to see her reaction, but decided it wasn't worth it.
AA 1151 DFW-DEN FA offered to hang coats after boarding finished we sat at the gate for another 5 or so minutes with the door open. She disappeared didn't offer drinks.
US 1782 CLT-EWR full bar PDB was offered while boarding was still going on.
It was funny to see the difference between the two on the same day. I thought about asking for a drink while she was taking my coat just to see her reaction, but decided it wasn't worth it.
Jan 13, 2015 | 8:39 pm
#804
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Welcome to the #newamerican where the worst of AA and the worst of US are combined. I'm seriously almost so done with these people....I have no problem paying for DL First but refuse to on AA anymore.
Jan 13, 2015 | 9:55 pm
#805
Join Date: Jan 2006
Location: lax
Posts: 3,921
Does this website have anything to do with AA's FAs' disdain for doing their job and serving full PDB's?
http://wewantourmoneyback.net/
http://wewantourmoneyback.net/
Jan 14, 2015 | 1:34 am
#806
Join Date: Jan 2013
Location: SFO
Programs: WFBF
Posts: 963
This past week, for the first time, I was offered PDBs on an AA-marketed flight...
...operated by Republic. Wonder if they were ex-US-Express FAs who hadn't got the memo that AA doesn't do this.
...operated by Republic. Wonder if they were ex-US-Express FAs who hadn't got the memo that AA doesn't do this.
Jan 14, 2015 | 4:23 am
#807
Suspended
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Location: NYC
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Posts: 7,344
Jan 14, 2015 | 11:06 am
#808
Join Date: Jan 2015
Posts: 2
Having worked at AA for 37 years, now retired, I have seen and heard it all. What I can tell you is since 2001 pay for flight attendants at AA is virtually unchanged. Flight attendants VOTED TWICE to give themselves pay cuts since 2003 to help save the company. Management over my long career comes and goes after rewarding themselves but there is very little turnover for flight attendants and they have LONG memories. So, AA flight attendants are pissed. They are NOT getting paid while the door is open. So maybe no PDB is one way of expressing that displeasure.
Jan 14, 2015 | 11:11 am
#809
Join Date: Jan 2015
Posts: 2
Ah... the old union chestnut. NEWS FLASH: AA flight attendants hate their union.
Jan 14, 2015 | 11:13 am
#810
Join Date: Jan 2015
Posts: 2
IF given enough time during boarding I do make an attempt at pre-departures. Unfortunately AA schedules aircraft turns at 40 minutes between arrival and departure. I used to stop boarding to get orders and hand them out. But the agents were always on my a** about passengers backing up on the jet bridge. They are under immense pressure to get the door shut 10 minutes prior to departure. If a plane departs late because we stopped boarding for pre-departures, we are the ones hit with a delay. Often times we are not catered until the agent brings down final paperwork and it's time to shut the door. Once door is shut there we cannot do pre-departures. That is an FAR in which we can receive a personal fine. Due to the boarding madness, pre-departures are not as high priority as having the cabin ready for departure.