Jan 4, 2017, 8:25 am

FlyerTalk Forums Expert How-Tos and Guides

The United gift registry has been discontinued.

Reminder: you must enroll and select UA as your airline BEFORE making a reimbursable purchase. Unless you check your bags or experience change fees, United has the fewest options for reimbursement because of the codes they use for transactions.

United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.

Airline Taxes on Award Tickets

Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391

Economy Plus and First Class Upgrade Fees

As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.

Award Accelerator

I would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."

Eligible incidental fees include:

Checked baggage fees (including overweight/oversize)
Itinerary change fees
Phone reservation fees
Pet flight fees
Seat assignment fees (E+)
In-flight amenity fees (beverages, food, pillows/blankets, headphones)
In-flight entertainment fees (excluding wireless internet because it's not charged by the airline)
Airport lounge day passes & annual memberships
Onboard WIFI

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Airline fee $200/$100 reimbursement reports: UA only (2017-2019)

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Mar 14, 2019 | 1:34 pm

#796

oreozp

Join Date: Dec 2012

Location: PHL

Programs: Previously UA 1K, Delta Plat, HH Gold, IHG Plat, Avis First, AA Gold

Posts: 126

Quote:

Originally Posted by oreozp

Has anyone tried getting reimbursement for United mile reinstatement fees (either direct reinstatement or the $100 before taking a flight or signing up for a UA credit card)? I searched this thread for "reinstate" but found zero results.

I tried this and didn't get a credit. Called Amex and they said it wouldn't qualify.

So... pet fee it is?

Mar 15, 2019 | 9:37 pm

#797

lbotez

Join Date: Jun 2012

Posts: 493

Quote:

Originally Posted by STS-134

Did they ask you why you were cancelling, and did you tell them why?

Yep. I told them why. And I've had this card for 19 years. I also told them they keep getting rid of good benefits and adding crappier ones while raising the prices.

STS-134, SuperKirby and endeavor8 like this.

Mar 18, 2019 | 4:57 pm

#798

joejones

Join Date: Mar 2007

Location: TYO / WAS / NYC

Programs: American Express got a hit man lookin' for me

Posts: 4,702

Following my strike-out on a cancellation fee, just paid a change fee on a UA award ticket on 3/15 and got reimbursed automatically on 3/17, so that benefit turned out to be useful for something.

Mar 27, 2019 | 6:34 pm

#799

Dad to GO

Used to be garyjr316

Join Date: Feb 2011

Location: LAX or SBA

Programs: AAdvantage, MileagePlus, Gold Passport, Hilton HHonors, Marriott

Posts: 800

If I purchase the lounge passes via the United App will the $100 AMEX Gold reimbursement still be triggered or do I need to do this in person? I have selected UA as my travel partner on the AMEX website.

Mar 28, 2019 | 12:28 am

#800

Kacee

A FlyerTalk Posting Legend

Join Date: Apr 2013

Location: PHX

Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)

Posts: 57,932

Quote:

Originally Posted by Dad to GO

If it's charged to your AMEX, it should trigger the credit.

$59 for a United Club pass is a terrible deal.

Mar 28, 2019 | 9:55 am

#801

TheCount2

Join Date: Apr 2010

Location: NYCEWR

Programs: MP *G Million Miler, Marriott Plat

Posts: 481

Is a United wifi subscription a reimbursable expense? My per flight wifi charges are always reimbursed, but I am not sure whether subscriptions are billed by United or by the wifi provider.

ANSWERING My own question, by searching the forum, yes, wifi subscriptions are reimbursed.

Last edited by TheCount2; Mar 28, 2019 at 10:06 am

Mar 28, 2019 | 11:02 am

#802

Dad to GO

Used to be garyjr316

Join Date: Feb 2011

Location: LAX or SBA

Programs: AAdvantage, MileagePlus, Gold Passport, Hilton HHonors, Marriott

Posts: 800

Quote:

Originally Posted by Kacee

If it's charged to your AMEX, it should trigger the credit.

$59 for a United Club pass is a terrible deal.

I know... but after this flight I will have no other flights on UA... since we have a 4 hour layover I figured I might as well get something for this $100 credit I need to use.

Kacee and Traveler Dave like this.

Apr 5, 2019 | 5:21 pm

#803

gotravelant

Join Date: Feb 2006

Location: LAX

Programs: DL Diamon | UA Plat | SPG/MB Lifetime Plat | HH Diamond

Posts: 27

Received an Airline Fee Reimbursement for UA passenger ticket

Perhaps this is a fluke, but I just charged a UA air ticket LAXSFO through my travel agent onto my AX Platinum Personal card on March 8 for $48.30 and on March 11, got credited as "AX Airline Fee Reimbursement". On the AX website, the detail shows "Document Type: PASSENGER TICKET"

Anyone else have this happen?

Flying Machine and 808traveler like this.

Apr 5, 2019 | 6:42 pm

#804

Diplomatico

Join Date: Aug 2007

Location: Truth or Consequences, NM

Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium

Posts: 6,210

Quote:

Originally Posted by antman8

Yes. Happens occasionally for small dollar value tickets (generally under $200 or so.)

gotravelant and 808traveler like this.

Apr 5, 2019 | 10:59 pm

#805

UsernameChuck

Join Date: Jul 2016

Location: ORD

Programs: Hyatt Globalist, IHG Platinum, Bonvoy Platinum, Hilton Gold - cheapass economy flyer!

Posts: 260

Changed to UA because needed to change award tix and knew they would charge $75 per ticket. But kind UA agent + begging = no change fees (!!). So now I have $100 to use. Maybe will try to change airlines again.

DP: One way $118 ticket did not trigger credit, alas (should have gone basic economy I guess).

Apr 15, 2019 | 3:26 am

#806

radiolarian

Join Date: Dec 2006

Posts: 274

UA Econ+ upgrade reimbursed

Apr 18, 2019 | 10:09 pm

#807

MedicalFanatic

Join Date: Apr 2019

Posts: 1

United airline reimbursement Amex gold card

Hey guys, I’m new here. I got my amex gold card about a month ago and was researching a way to use my airline credit fee of $100. Ran into this site and it’s been really helpful! So thank you for all of the input and guidance. Ended up using my airline credit on an E+ seat upgrade. I got reimbursed today 4/18/19 on my flight from MIA to Calgary with one connecting flight in Houston.

Air Houston and SuperKirby like this.