Last edit by: stanj
The Aspire Flight Credit benefit terms (below) specify reimbursement for purchases of airfare made directly with an airline or through amextravel.com. However, it is likely that any purchase billed directly by an airline using their main merchant account will qualify. Transactions processed by third parties, such as points.com (mileage purchases) or Cashstar (giftcards) or GoGo (Internet service) will not qualify. You need to know how your airline bills for specific services.
Benefit Terms:
Aspire Reports:
For the quarterly $50 Aspire airline credit, the following are also reported as working:
Benefit Terms:
$200 Flight Credit
Basic Hilton Honors American Express Aspire Card Members can receive up to a total of $50 in statement credits each calendar quarter (January through March, April through June, July through September, and October through December), for up to $200 annually for eligible purchases of airfare made directly with an airline or through amextravel.com. To be eligible for this benefit, an airfare purchase must be for a scheduled flight on a passenger carrier and purchased directly from the airline or through amextravel.com.
Eligible purchases do not include: charter flights, private jet flights, flights that are part of tours, cruises, or travel packages or ticketing or similar service fees, ticket cancellation or change fees, interest charges, or purchases of cash equivalents. Purchases of scheduled flights made with third party travel agents or websites may be eligible for this benefit if the airfare is charged directly to your Card account by the airline. Please visit americanexpress.com/rewards-info for more information.
Eligible purchases can be made by both the Basic and any Additional Card Members on the Card Account. However, the total amount of statement credits for eligible purchases will not exceed $200 per Card Account per calendar year. Please allow 8-12 weeks after the eligible purchase is charged to your Card Account for statement credit(s) to be posted to the Account. To receive this benefit, your Card account must not be cancelled or past due at the time of statement credit fulfillment. Statement credit(s) may not be received or may be reversed if the purchase is cancelled or modified, or if you engage in abuse or misuse in connection with the benefit.
American Express relies on the merchant's processing of transactions to determine the transaction date. The transaction date may differ from the date you made the purchase if, for example, there is a delay in the merchant submitting the transaction to us or if the merchant uses another date as the transaction date. This means that in some cases your purchase may not earn the statement credit benefit for the benefit period in which you made the purchase. For example, if an eligible purchase is made on December 31st but the merchant processes the transaction such that it is identified to us as occurring on January 1st, the January statement credit would be applied. American Express also relies on information provided to us by the merchant to identify eligible purchases. If American Express does not receive information that identifies your transaction as eligible for this benefit, the Basic Card Member will not receive the statement credit. For example, your purchase will not be eligible if it is not made directly with an airline or through amextravel.com (e.g. if a purchase is made through a third party travel service). Basic Card Members may not receive the statement credit if we receive inaccurate information or are otherwise unable to identify your purchase as eligible, if a transaction is made with an electronic wallet or through a third party (such as an app store), or if the merchant uses a mobile or wireless card reader to process it.
Basic Hilton Honors American Express Aspire Card Members can receive up to a total of $50 in statement credits each calendar quarter (January through March, April through June, July through September, and October through December), for up to $200 annually for eligible purchases of airfare made directly with an airline or through amextravel.com. To be eligible for this benefit, an airfare purchase must be for a scheduled flight on a passenger carrier and purchased directly from the airline or through amextravel.com.
Eligible purchases do not include: charter flights, private jet flights, flights that are part of tours, cruises, or travel packages or ticketing or similar service fees, ticket cancellation or change fees, interest charges, or purchases of cash equivalents. Purchases of scheduled flights made with third party travel agents or websites may be eligible for this benefit if the airfare is charged directly to your Card account by the airline. Please visit americanexpress.com/rewards-info for more information.
Eligible purchases can be made by both the Basic and any Additional Card Members on the Card Account. However, the total amount of statement credits for eligible purchases will not exceed $200 per Card Account per calendar year. Please allow 8-12 weeks after the eligible purchase is charged to your Card Account for statement credit(s) to be posted to the Account. To receive this benefit, your Card account must not be cancelled or past due at the time of statement credit fulfillment. Statement credit(s) may not be received or may be reversed if the purchase is cancelled or modified, or if you engage in abuse or misuse in connection with the benefit.
American Express relies on the merchant's processing of transactions to determine the transaction date. The transaction date may differ from the date you made the purchase if, for example, there is a delay in the merchant submitting the transaction to us or if the merchant uses another date as the transaction date. This means that in some cases your purchase may not earn the statement credit benefit for the benefit period in which you made the purchase. For example, if an eligible purchase is made on December 31st but the merchant processes the transaction such that it is identified to us as occurring on January 1st, the January statement credit would be applied. American Express also relies on information provided to us by the merchant to identify eligible purchases. If American Express does not receive information that identifies your transaction as eligible for this benefit, the Basic Card Member will not receive the statement credit. For example, your purchase will not be eligible if it is not made directly with an airline or through amextravel.com (e.g. if a purchase is made through a third party travel service). Basic Card Members may not receive the statement credit if we receive inaccurate information or are otherwise unable to identify your purchase as eligible, if a transaction is made with an electronic wallet or through a third party (such as an app store), or if the merchant uses a mobile or wireless card reader to process it.
For the quarterly $50 Aspire airline credit, the following are also reported as working:
- Foreign carriers are eligible as expected. Confirmed for Air Canada, Aer Lingus, Transvia, British Airways.
- Delta ticket with purchase split between 2 payment methods works.
- Award fees. These are ticket charges and confirmed working for Air Canada, American, Delta, Southwest
- Bag fee on JetBlue bag works
- Redeposit fee on Air Canada works
- United Airlines TravelBank works. UA posts this as a fare, and it can only be used for fares.
- Alaska Airlines gift cards: 1+ report of it working and 1 not working
- American Airlines gift cards work
- Southwest gift cards: unknown
- Delta gift cards. Bills as Cashstar, even when purchased in a Skyclub
Report Hilton Aspire $50 x 4 Flight Credit experiences (All Airlines)
#196
Join Date: Feb 2011
Location: NYC suburbs
Programs: UA LT Gold (BIS), AA LT Plat (CC SUBs & BD), Hilton Dia (CC), Hyatt Glob (BIB), et. al.
Posts: 3,554
#201
Join Date: Nov 2019
Location: SW Florida
Programs: DL Gold, HHDiamond, IHG Gold Regular Joe Everywhere Else
Posts: 648
I purchased a ticket on Delta 6/26 for quarter 2 and no credit appeared.
I reached out to AMEX on 7/18 and was told that since my credit for the 1st quarter hit on April 2nd, it counts as the second quarter and I am not eligible to receive the credit. The rep said that even though the ticket was purchased in the second quarter, it appears to be all about when the credit hits and I need to take it up with Delta. I am pretty pissed about this.
I reached out to AMEX on 7/18 and was told that since my credit for the 1st quarter hit on April 2nd, it counts as the second quarter and I am not eligible to receive the credit. The rep said that even though the ticket was purchased in the second quarter, it appears to be all about when the credit hits and I need to take it up with Delta. I am pretty pissed about this.
#202
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Signatures.
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: HH & IHG Gold; Marriott & AA Perpetual Platinum
Posts: 49,556
The relevant terms are here:
American Express relies on the merchant's processing of transactions to determine the transaction date. The transaction date may differ from the date you made the purchase if, for example, there is a delay in the merchant submitting the transaction to us or if the merchant uses another date as the transaction date. This means that in some cases your purchase may not earn the statement credit benefit for the benefit period in which you made the purchase. For example, if an eligible purchase is made on December 31st but the merchant processes the transaction such that it is identified to us as occurring on January 1st, the January statement credit would be applied. American Express also relies on information provided to us by the merchant to identify eligible purchases. If American Express does not receive information that identifies your transaction as eligible for this benefit, the Basic Card Member will not receive the statement credit. For example, your purchase will not be eligible if it is not made directly with an airline or through amextravel.com (e.g. if a purchase is made through a third party travel service). Basic Card Members may not receive the statement credit if we receive inaccurate information or are otherwise unable to identify your purchase as eligible, if a transaction is made with an electronic wallet or through a third party (such as an app store), or if the merchant uses a mobile or wireless card reader to process it.
#203
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,918
I purchased a ticket on Delta 6/26 for quarter 2 and no credit appeared.
I reached out to AMEX on 7/18 and was told that since my credit for the 1st quarter hit on April 2nd, it counts as the second quarter and I am not eligible to receive the credit. The rep said that even though the ticket was purchased in the second quarter, it appears to be all about when the credit hits and I need to take it up with Delta. I am pretty pissed about this.
I reached out to AMEX on 7/18 and was told that since my credit for the 1st quarter hit on April 2nd, it counts as the second quarter and I am not eligible to receive the credit. The rep said that even though the ticket was purchased in the second quarter, it appears to be all about when the credit hits and I need to take it up with Delta. I am pretty pissed about this.
The Amex rep you spoke to is misinformed and gave you completely incorrect information.
#204
Join Date: Jul 2023
Posts: 73
Purchase Type: Aeromexico Preferred Seat Selection
Amount of Purchase: $45.90
Date of Purchase: 15-September-2024
Charge Posted: 15-September-2024
Credit Posted: 23-September-2024
Amount of Purchase: $45.90
Date of Purchase: 15-September-2024
Charge Posted: 15-September-2024
Credit Posted: 23-September-2024
Last edited by whenismynextvacation; Sep 24, 2024 at 11:46 pm
#206
Join Date: Feb 2011
Location: NYC suburbs
Programs: UA LT Gold (BIS), AA LT Plat (CC SUBs & BD), Hilton Dia (CC), Hyatt Glob (BIB), et. al.
Posts: 3,554
Welcome to Flyertalk, I hope you find it as educational and rewarding as I have.
With all due respect, posts as quoted above are not helpful or productive. One day is way too soon to see the credit(s) post and/or opine that credits for the specified fee have been terminated. Maybe the update/follow-up post will be forgotten (to post), maybe there will be a delay. It would be far more helpful to post a successful datapoint or an unsuccessful datapoint after the few days it usually takes for the credits to post.
Please don’t leave us all hanging and remember to update.
Again, I do not mean to be rude or unfriendly or disrespectful or unwelcoming. Quite the contrary, both authors quoted are (relatively) new and this information might be helpful for them.
With all due respect, posts as quoted above are not helpful or productive. One day is way too soon to see the credit(s) post and/or opine that credits for the specified fee have been terminated. Maybe the update/follow-up post will be forgotten (to post), maybe there will be a delay. It would be far more helpful to post a successful datapoint or an unsuccessful datapoint after the few days it usually takes for the credits to post.
Please don’t leave us all hanging and remember to update.
Again, I do not mean to be rude or unfriendly or disrespectful or unwelcoming. Quite the contrary, both authors quoted are (relatively) new and this information might be helpful for them.
#207
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,620
Welcome to Flyertalk, I hope you find it as educational and rewarding as I have.
With all due respect, posts as quoted above are not helpful or productive. One day is way too soon to see the credit(s) post and/or opine that credits for the specified fee have been terminated. Maybe the update/follow-up post will be forgotten (to post), maybe there will be a delay. It would be far more helpful to post a successful datapoint or an unsuccessful datapoint after the few days it usually takes for the credits to post.
Please don’t leave us all hanging and remember to update.
Again, I do not mean to be rude or unfriendly or disrespectful or unwelcoming. Quite the contrary, both authors quoted are (relatively) new and this information might be helpful for them.
With all due respect, posts as quoted above are not helpful or productive. One day is way too soon to see the credit(s) post and/or opine that credits for the specified fee have been terminated. Maybe the update/follow-up post will be forgotten (to post), maybe there will be a delay. It would be far more helpful to post a successful datapoint or an unsuccessful datapoint after the few days it usually takes for the credits to post.
Please don’t leave us all hanging and remember to update.
Again, I do not mean to be rude or unfriendly or disrespectful or unwelcoming. Quite the contrary, both authors quoted are (relatively) new and this information might be helpful for them.
I had a UA travel bank posted Sep 13 and today still nothing so I'm in the same boat.
#208
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,918
Following the various Amex credits thread has taught me (and I hope everyone else too) this. It's in the wiki of the UA airline fee credit cautioning members to wait at least 2 weeks for a credit to come through before coming to the conclusion that the charge made may not receive the hoped for credit after all.
#209
Join Date: Apr 2015
Posts: 272
Purchase Type: Turkish Airlines economy fare (in a foreign currency as it doesn't originate in the US)
Amount of Purchase: $842 equivalent
Date of Purchase: 23-September-2024
Charge Posted: 25-September-2024
Credit Posted: 30-September-2024
Amount of Purchase: $842 equivalent
Date of Purchase: 23-September-2024
Charge Posted: 25-September-2024
Credit Posted: 30-September-2024
#210
Join Date: Feb 2011
Location: NYC suburbs
Programs: UA LT Gold (BIS), AA LT Plat (CC SUBs & BD), Hilton Dia (CC), Hyatt Glob (BIB), et. al.
Posts: 3,554
… over the years we've seen that the time it takes for Amex to post credits vacillate between taking just 2-3 days to taking up to 2 weeks. And we never know when it's going to …
in the wiki of the UA airline fee credit cautioning members to wait at least 2 weeks for a credit to come through before coming to the conclusion that the charge made may not receive the hoped for credit after all.
in the wiki of the UA airline fee credit cautioning members to wait at least 2 weeks for a credit to come through before coming to the conclusion that the charge made may not receive the hoped for credit after all.
Guess the current “time to concern” is 10 days, until tomorrow when it could be 14 or 30 or more days .
Thank you to those who recently edited/updated their datapoint posts. (Thank you to ALCON (all concerned) for not being offended by my constructive criticism 4 posts above, #206.)
Last edited by Dr Jabadski; Oct 4, 2024 at 9:23 am Reason: typo correction