DC Partner: BD Gold not showing up as *G on US BP
Nov 22, 2008, 9:07 am
#1
Original Poster
Join Date: Sep 2007
Location: IAD
Programs: UA Gold + 1MM; HHonors Gold; Marriott Plat
Posts: 750
BD Gold not showing up as *G on US BP
I am a recent BD Gold. I have not received my Gold card yet. I flew yesterday on US airways. MY BP would not show my *G status. I had the GA re-print my BP, but no avail 
. They were not even able to see me a *G in their system. Has anyone else experienced this? Is it just an issue of not enough time being passed for the systems to update (I became a Gold on Nov. 13th) or is this something I will need to call someone to have fixed?
On a positive note, I had printed my BD account web page to show my status (as I had no card), the matrons at the US Air lounges let me in despite my BP, on the basis of the printout.
. They were not even able to see me a *G in their system. Has anyone else experienced this? Is it just an issue of not enough time being passed for the systems to update (I became a Gold on Nov. 13th) or is this something I will need to call someone to have fixed?On a positive note, I had printed my BD account web page to show my status (as I had no card), the matrons at the US Air lounges let me in despite my BP, on the basis of the printout.
Nov 22, 2008, 10:27 am
#3
Original Poster
Join Date: Sep 2007
Location: IAD
Programs: UA Gold + 1MM; HHonors Gold; Marriott Plat
Posts: 750
Nov 22, 2008, 10:31 am
#4
Join Date: Aug 2001
Location: London. Edinburgh, Cornwall
Programs: BA GGL, British Midland Lifetime* Loser
Posts: 8,026
Seven days is a little tight for all the databases bering updated with your new status.
As G-BOAC says, and as described in the FAQ, the first digit of your account number will now be a 1, rather than 6, 3, 0 or whatever.
One further issue, particularly when your status has changed between the time of booking and the time of travel, is that you need to get the agent to delete the number completely and re-enter the new number because the status does not automatically refresh.
As G-BOAC says, and as described in the FAQ, the first digit of your account number will now be a 1, rather than 6, 3, 0 or whatever.
One further issue, particularly when your status has changed between the time of booking and the time of travel, is that you need to get the agent to delete the number completely and re-enter the new number because the status does not automatically refresh.
Nov 22, 2008, 11:28 am
#5
Original Poster
Join Date: Sep 2007
Location: IAD
Programs: UA Gold + 1MM; HHonors Gold; Marriott Plat
Posts: 750
Seven days is a little tight for all the databases bering updated with your new status.
As G-BOAC says, and as described in the FAQ, the first digit of your account number will now be a 1, rather than 6, 3, 0 or whatever.
One further issue, particularly when your status has changed between the time of booking and the time of travel, is that you need to get the agent to delete the number completely and re-enter the new number because the status does not automatically refresh.
As G-BOAC says, and as described in the FAQ, the first digit of your account number will now be a 1, rather than 6, 3, 0 or whatever.
One further issue, particularly when your status has changed between the time of booking and the time of travel, is that you need to get the agent to delete the number completely and re-enter the new number because the status does not automatically refresh.
Nov 22, 2008, 11:54 am
#6
Join Date: Jun 2007
Location: Reading, UK
Programs: BA Silver, IHG Platinum, Hilton Diamond
Posts: 666
I've had even better in the same circumstances - tried to use OLCI with SAA, but that doesn't allow BD members, but it did use my BD number, without allowing me to delete it - so I had an SAA pleb number on my boarding card.
Didn't effect things, because I also managed to get in the lounge with my printout, and there were only 89 pax on the A340-600
Didn't effect things, because I also managed to get in the lounge with my printout, and there were only 89 pax on the A340-600
Nov 22, 2008, 12:38 pm
#7
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,616
I don't know if this is OT, but I have had no *G recognition on TG (on BP/system, was flying in C anyway), even after showing the BD*G card at check-in, the BP (and system) still report my status as non-*G...
Nov 22, 2008, 3:13 pm
#8
Join Date: Jun 2008
Programs: TK*G (E+), IHG Plat Ambassador
Posts: 7,884
Hi,
My experience is:
- in mid-July my Company moved all our travels from oneworld to *A,
- I have enrolled into BD DC and within couple of weeks reached BD*G (l/haul Business on LX/US/BD - it was b4 the Lehman Brothers mess),
- during the transition period (i.e. until I have finally reached BD*G) my BP was reflecting the status I had upon making reservation,
- looks like *A does not have an automatic system of updating status after the reservation has been made (oneworld has such the system),
My experience is:
- in mid-July my Company moved all our travels from oneworld to *A,
- I have enrolled into BD DC and within couple of weeks reached BD*G (l/haul Business on LX/US/BD - it was b4 the Lehman Brothers mess
), - during the transition period (i.e. until I have finally reached BD*G) my BP was reflecting the status I had upon making reservation,
- looks like *A does not have an automatic system of updating status after the reservation has been made (oneworld has such the system),
Nov 22, 2008, 3:28 pm
#9
Join Date: Oct 2003
Location: Living in SIN™
Programs: TK/QR Gold, Marriott/Accor Plat, IC Dia Amb, Avis/Hertz PC
Posts: 6,712
Nov 22, 2008, 3:29 pm
#10
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
Nov 22, 2008, 3:29 pm
#11
FlyerTalk Evangelist
Join Date: Jun 2005
Location: Point Place, Wisconsin
Programs: LH HON, BA Gold, EK Gold
Posts: 14,505
If BD*G is missing I ask the agent to look into it. They can usually fix this with some hefty typing around at their terminal.
Nov 22, 2008, 3:37 pm
#12
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
FWIW, a recent flight on SQ also did not have my number on the BP (possibly due to the special suites BP?) and my flight happily credited some 48 hours later.
Nov 22, 2008, 3:42 pm
#13
Join Date: Oct 2003
Location: Living in SIN™
Programs: TK/QR Gold, Marriott/Accor Plat, IC Dia Amb, Avis/Hertz PC
Posts: 6,712
SQ will only print KrisFlyer numbers on the BP, not other FFP numbers, though it will pick up status from other FFPs.
Nov 22, 2008, 3:52 pm
#14
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
Nov 22, 2008, 4:08 pm
#15
Join Date: Oct 2003
Location: Living in SIN™
Programs: TK/QR Gold, Marriott/Accor Plat, IC Dia Amb, Avis/Hertz PC
Posts: 6,712