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Tier point collection year end ,no flexibility?? 😠

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Tier point collection year end ,no flexibility?? 😠

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Old Oct 24, 2016 | 5:24 am
  #31  
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Originally Posted by irishguy28
What would a less "brutal" crowd have done?
How about by not addressing a brand new FT member in such a charmless, unfriendly tone ? @:-)
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Old Oct 24, 2016 | 5:36 am
  #32  
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Originally Posted by Oxon Flyer
How about by not addressing a brand new FT member in such a charmless, unfriendly tone ? @:-)
^
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Old Jun 3, 2017 | 12:40 am
  #33  
 
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Originally Posted by caz312
from the opening post I read it that when year ended (I assume 8th October) they were 4 flights short...they took the 4 flights the following week and now have been told the 2 week extension applies to TPs and not to qualifying by virtue of number of flights
Interesting, I was told the other week when I booked my recent itinerary (CGK-HKG-LHR-HKG-CGK) on BA marketed flights (to meet the 4 flight minimum), where I already had acquired 650 TP acquired via CX (some in premium), that even though the fourth flight in the BA itinerary would be a day after my tier point year would end that I could call the Executive Club to flag it and they would renew my Silver Card automatically. I wonder reading this, whether I was misinformed....
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Old Jun 3, 2017 | 12:45 am
  #34  
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Originally Posted by dinbangkok
Interesting, I was told the other week when I booked my recent itinerary (CGK-HKG-LHR-HKG-CGK) on BA marketed flights (to meet the 4 flight minimum), where I already had acquired 650 TP acquired via CX (some in premium), that even though the fourth flight in the BA itinerary would be a day after my tier point year would end that I could call the Executive Club to flag it and they would renew my Silver Card automatically. I wonder reading this, whether I was misinformed....
t BA does have a 14 day 'grace' period in which if you ask the TPs from flights can count to your old year in order to earn or retain status level but it is not the same as changing your membership year end date which remains fixed as the 8th of the month.

Last edited by UKtravelbear; Jun 3, 2017 at 12:51 am
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Old Jun 3, 2017 | 12:51 am
  #35  
 
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Originally Posted by UKtravelbear
That's correct BA does have a 14 day 'grace' period in which if you ask flights can count to your old year in order to earn or retain status level but it is not the same as changing your membership year end date which remains fixed as the 8th of the month.
Thanks for the fast and reassuring answer!
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Old Jun 3, 2017 | 4:15 am
  #36  
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I asked for my year end to be extended for this reason once and they did. That was about 10 years ago mind you. Back in more flexible and kinder days. Hope you get there.
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Old Jun 3, 2017 | 12:01 pm
  #37  
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Originally Posted by dinbangkok
Interesting, I was told the other week when I booked my recent itinerary (CGK-HKG-LHR-HKG-CGK) on BA marketed flights (to meet the 4 flight minimum), where I already had acquired 650 TP acquired via CX (some in premium), that even though the fourth flight in the BA itinerary would be a day after my tier point year would end that I could call the Executive Club to flag it and they would renew my Silver Card automatically. I wonder reading this, whether I was misinformed....
I believe the OPs problem as discussed in this thread was not whether some or all of the required four eligible BA flights could be taken during the routinely granted two extension period but rather whether someone who, for example, has flown 46 eligible flights could fly four additional flights in the extension period and qualify for silver status. Apparently BAEC does not allow these sector qualifiers (who don't qualify based upon their tier point totals) to accumulate any necessary additional flights in the two week extension period.

As noted by others, BAEC has routinely allowed the two week extension period to be used by tier point qualifiers and, based upon the reports on FT, has traditionally allowed some or all of the necessary four eligible flights to be accumulated during the extension period.
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Old Jun 4, 2017 | 9:06 am
  #38  
 
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Originally Posted by jerry a. laska
I believe the OPs problem as discussed in this thread was not whether some or all of the required four eligible BA flights could be taken during the routinely granted two extension period but rather whether someone who, for example, has flown 46 eligible flights could fly four additional flights in the extension period and qualify for silver status. Apparently BAEC does not allow these sector qualifiers (who don't qualify based upon their tier point totals) to accumulate any necessary additional flights in the two week extension period.

As noted by others, BAEC has routinely allowed the two week extension period to be used by tier point qualifiers and, based upon the reports on FT, has traditionally allowed some or all of the necessary four eligible flights to be accumulated during the extension period.
Thanks and yes, I appreciate they're quite different 'animals' especially if the 46 flights were on discount fares. I was told that they routinely allow a month for additional TP / eligible flight accrual, hence the 1 month gap between end of TP year and end of membership year. BUT it's not automatic (hence I guess a certain amount of discretion). Given that only the 4th flight will fall the day after the TP year ends (the third and first leg of the return is on the day itself), and that I already have over 720 TPs I suppose it should be OK. I will update as soon as I know.
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Old Jun 4, 2017 | 4:44 pm
  #39  
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Originally Posted by dinbangkok
Thanks and yes, I appreciate they're quite different 'animals' especially if the 46 flights were on discount fares. I was told that they routinely allow a month for additional TP / eligible flight accrual, hence the 1 month gap between end of TP year and end of membership year. BUT it's not automatic (hence I guess a certain amount of discretion). Given that only the 4th flight will fall the day after the TP year ends (the third and first leg of the return is on the day itself), and that I already have over 720 TPs I suppose it should be OK. I will update as soon as I know.
Just a bit of clarification, BAEC will only allow a two week extension period following the 8th of the month in which your tier point earning year ends. You are correct that your old status will not expire until the end of the following month.
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Old Jun 14, 2017 | 5:36 am
  #40  
 
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They did what they said they'd do...

Originally Posted by jerry a. laska
Just a bit of clarification, BAEC will only allow a two week extension period following the 8th of the month in which your tier point earning year ends. You are correct that your old status will not expire until the end of the following month.
So as advised I called BAEC so that they could manually review my eligibility for renewal. I was already at 720 TP and my 4th eligible flight was the day after my TP collection year ended. The guy reviewed the account and within seconds confirmed what I'd been advised: "Leave it with me"... and they add the tierpoints and flight count to the previous year while deducting it from the new year. Easy. Thanks for all contributions.
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Old Jun 14, 2017 | 10:06 am
  #41  
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Originally Posted by dinbangkok
So as advised I called BAEC so that they could manually review my eligibility for renewal. I was already at 720 TP and my 4th eligible flight was the day after my TP collection year ended. The guy reviewed the account and within seconds confirmed what I'd been advised: "Leave it with me"... and they add the tierpoints and flight count to the previous year while deducting it from the new year. Easy. Thanks for all contributions.
Thanks for reporting back.
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Old Jun 20, 2017 | 11:43 am
  #42  
 
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... but have they done what they said they'd do...

Originally Posted by jerry a. laska
Thanks for reporting back.
A week after my call to BAEC and my post here, I note that the tier points collected on the flight I took the day after my collection year ended are still attributed to the new collection year while my Silver card is showing its original expiry date at the beginning of July. Perhaps I need to call them again!
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Old Jun 21, 2017 | 12:09 pm
  #43  
 
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I phoned today for my wife as she was short of silver, following calls before the flight to check this would be OK the very helpful chap confirmed it would go to his team leader tomorrow for authorisation but as she had passed the tier points within the two weeks and had done plenty on BA metal it should not be a problem. I will report back! Ps this follows a flight with no water for toilets or tea/coffee so a complaint was logged although the crew were fantastic and they kept the drinks flowing😁
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Old Jun 21, 2017 | 12:11 pm
  #44  
 
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Originally Posted by baileysserpant
Ps this follows a flight with no water for toilets ... although the crew were fantastic and they kept the drinks flowing😁
Not sure if that was brave or stupid!
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Old Jun 21, 2017 | 12:25 pm
  #45  
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Originally Posted by Oxon Flyer
How about by not addressing a brand new FT member in such a charmless, unfriendly tone ? @:-)
Agreed.
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