FAQ : Reason for flight delay or cancellation - 2023 edition
#541
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 44,338
yes, LHR-SFO direct would be ok - but you will only then get any points based on doing LHR-SFO and not LHR-JFK-SFO.
#542
Join Date: Sep 2010
Location: Las Vegas
Programs: BA Gold; Hilton Honors Diamond
Posts: 3,304
It looks as if BA274 on the 26th April was cancelled, and that aircraft instead operated BA274 on the 27th April (LAS - LHR). I can only assume that the outbound BA275 was cancelled to balance things out as a result of that with passengers being accommodated on other flights.
#543
formerly JackDann
Join Date: Oct 2017
Location: Northern Ireland
Posts: 1,784
Nightmare morning - me and my partner both GCH - I booked us on separate booking as one was HBO and one needed checked luggage and couldn't find a way to do this without splitting the bookings... what a stupid thing to do that was.
BA8751 cancelled this morning, Mrs rebooked onto the 9:40 Heathrow, i'm on the 12:15. Anyone able to find out reason for cancellation? Would this be in scope for EC261 (Under 3hrs but different airport)
BA8751 cancelled this morning, Mrs rebooked onto the 9:40 Heathrow, i'm on the 12:15. Anyone able to find out reason for cancellation? Would this be in scope for EC261 (Under 3hrs but different airport)
Last edited by JD1905; Apr 29, 2023 at 1:56 am
#544
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,498
Nightmare morning - me and my partner both GCH - I booked us on separate booking as one was HBO and one needed checked luggage and couldn't find a way to do this without splitting the bookings... what a stupid thing to do that was.
BA8751 cancelled this morning, Mrs rebooked onto the 9:40 Heathrow, i'm on the 12:15. Anyone able to find out reason for cancellation? Would this be in scope for EC261 (Under 3hrs but different airport)
BA8751 cancelled this morning, Mrs rebooked onto the 9:40 Heathrow, i'm on the 12:15. Anyone able to find out reason for cancellation? Would this be in scope for EC261 (Under 3hrs but different airport)
FWIW, i always phone the gold line to get the bookings linked through 'to complete party' (tcp) when travelling on the same flight but different booking from mrs firstlight, it might have helped keep you together.
#545
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 65,861
If you ring up the agent will look for alternatives where you can fly together, provided you don't accept the online suggestion. May mean a later flight for both of you though, the split reservation would have the benefit of reducing your joint delay time.
#546
formerly JackDann
Join Date: Oct 2017
Location: Northern Ireland
Posts: 1,784
Let my partner go ahead. Frustrating that you get no compensation for a delay like this. I'm wondering whether my partner was prioritised for the earlier flight because I paid for luggage included, and my HBO fare means i've been shafted to the late flight.
We've actually got another flight to catch at LHR this afternoon, so they have gone ahead and will check bags in for that flight... hopefully I will make it.
We've actually got another flight to catch at LHR this afternoon, so they have gone ahead and will check bags in for that flight... hopefully I will make it.
#547
formerly JackDann
Join Date: Oct 2017
Location: Northern Ireland
Posts: 1,784
glad you are both accommodated, i don’t have a reason for the cancellation but you are entitled to duty of care to cover your train fare from one airport to the other. I don't think you get ec261 for under 3 hours.
FWIW, i always phone the gold line to get the bookings linked through 'to complete party' (tcp) when travelling on the same flight but different booking from mrs firstlight, it might have helped keep you together.
FWIW, i always phone the gold line to get the bookings linked through 'to complete party' (tcp) when travelling on the same flight but different booking from mrs firstlight, it might have helped keep you together.
#548
formerly JackDann
Join Date: Oct 2017
Location: Northern Ireland
Posts: 1,784
Nightmare morning - me and my partner both GCH - I booked us on separate booking as one was HBO and one needed checked luggage and couldn't find a way to do this without splitting the bookings... what a stupid thing to do that was.
BA8751 cancelled this morning, Mrs rebooked onto the 9:40 Heathrow, i'm on the 12:15. Anyone able to find out reason for cancellation? Would this be in scope for EC261 (Under 3hrs but different airport)
BA8751 cancelled this morning, Mrs rebooked onto the 9:40 Heathrow, i'm on the 12:15. Anyone able to find out reason for cancellation? Would this be in scope for EC261 (Under 3hrs but different airport)
#551
Join Date: Dec 2012
Posts: 3,729
It looks as if BA274 on the 26th April was cancelled, and that aircraft instead operated BA274 on the 27th April (LAS - LHR). I can only assume that the outbound BA275 was cancelled to balance things out as a result of that with passengers being accommodated on other flights.
#552
Join Date: Dec 2012
Posts: 3,729
Correct, a tyre change and fuel valve issue occurred at LHR delaying the outbound. The 206 is a reactionary delay due to the late 207 for the above reasons. The aircraft couldn’t be refuelled until the tyre change was completed.
#553
Join Date: Dec 2012
Posts: 3,729
I flew on BA545 from BLQ to LHR last night (24/04) though unfortunately arrived some 3 hours and 20 mins late. During the pre-flight briefing, the flight deck explained that the delay resulted from a technical issue encountered on the original aircraft rostered for the inbound flight from LHR, meaning the previous flight arrived some 190 mins late. It was explained that some time was taken to fix the original aircraft at LHR, though the problem persisted and hence the aircraft had to be substituted.
My flight departed BLQ 190' late, waiting briefly at the end of the runway for an arriving aircraft to land before proceeding for LHR. The flight time was expected to be 1hr 55 minutes, which is aligned with the average for the route per FlightRadar 24, though was very slightly longer as a result of needing to land on the Easterly runway as announced by the flight crew on arrival.
I would hope that I have a reasonable chance of obtaining compensation under EU261 given this? Is there anything further I should explain to BA in requesting this?
My flight departed BLQ 190' late, waiting briefly at the end of the runway for an arriving aircraft to land before proceeding for LHR. The flight time was expected to be 1hr 55 minutes, which is aligned with the average for the route per FlightRadar 24, though was very slightly longer as a result of needing to land on the Easterly runway as announced by the flight crew on arrival.
I would hope that I have a reasonable chance of obtaining compensation under EU261 given this? Is there anything further I should explain to BA in requesting this?
#554
Join Date: Aug 2009
Location: London
Programs: BA Silver Card
Posts: 122
Just dropping in to say that BA have paid the correct EC/261 compensation for all my delays and cancellations in late March. Many thanks to this board and especially Sigwx for the extra information which I'm sure helped my claims to go more smoothly.
#555
Join Date: Jun 2014
Posts: 2
Would you mean the Newark flight? There are many services mentioned in this thread. A number of Newark flights have been cancelled - some at short notice, many cancelled long back. If the flight was still being sold in the last 3 months then it will show as "cancelled" on many websites even though all passengers would have been moved some time ago.
Was offered seats on the AA day flight from JFK but combination of downgrade from PE to economy and later arrival into T3 with car parked at T5 (and likely v late getting home with two under 4s!) means we decided to go from JFK overnight tonight in PE. From talking to BA holiday duty office this seemed like the only option to get home on Sunday in our booking class. Maybe one for EU261 thread but does choosing a different flight from that offered cancel right to compensation, given we are leaving 12 hours earlier?
Now just fingers crossed seating can be sorted so kids can sit with us!