Missing Avios from BA Online Shopping Portal
 

Hello all,

I have been using the shopping portal recently and whilst a few transactions go through and I receive the avios all ok, but there are quite a few transactions that have not appeared.

I have tried to go through claiming missing avios process, but the retailer isn't showing up. On my list history the retailer is there, but the date is saying invalid.

Anybody else having this issue and have been able to claim missing avios back?

Some stores are definitely better than others in this respect. I had some hit recently within days of purchase, however as per the portal advisory it can take up to 6 months for Avios to appear on account.

The e-store is not a place to rely on, it should never determine how you shop. If they have an offer that may work fine, but you can’t rely on it working. There’s a lot of threads, this one may be worth a read.

https://www.flyertalk.com/forum/brit...a-e-store.html