Avios earned from TA booking?
#1
Original Poster
Join Date: Mar 2004
Location: London, UK
Posts: 5,178
Avios earned from TA booking?
Since the new Avios per methodology was introduced I have taken 3 business trips ticketed through our corporate TA, two of which have credited Avios under the old distance rule and one under the new calculation.
These are all flexible tickets, booked into A or J, and on 125 stock. Non-BA metal has had a BA flight code.
I’m puzzled why these are not crediting in the new methodology. I understood that some “special TA-only” fares would be excluded but I don’t think these fall into that category. (This was the explanation however of our TA when I queried it after the first incident.) The full fare information should be available to BA as far as I can see.
Anyone have any similar or indeed different experience with this? It’s a bit of a frustration to have earned the same Avios from the hotel bookings on this most recent trip (booked via Avios.com at 15 per ) as I did for 8k spend directly with BA!
These are all flexible tickets, booked into A or J, and on 125 stock. Non-BA metal has had a BA flight code.
I’m puzzled why these are not crediting in the new methodology. I understood that some “special TA-only” fares would be excluded but I don’t think these fall into that category. (This was the explanation however of our TA when I queried it after the first incident.) The full fare information should be available to BA as far as I can see.
Anyone have any similar or indeed different experience with this? It’s a bit of a frustration to have earned the same Avios from the hotel bookings on this most recent trip (booked via Avios.com at 15 per ) as I did for 8k spend directly with BA!
Last edited by aristoph; Jul 12, 2024 at 9:19 am
#2
Join Date: Feb 2018
Location: Sussex, UK
Programs: BA Silver
Posts: 502
I had this back in February on a last minute WTP trip to Orlando booked through corporate TA.
Cost just under 3k from memory so should have got 20-25k for it but it credited with the old rates or 11k or so. Never got round to querying it
Cost just under 3k from memory so should have got 20-25k for it but it credited with the old rates or 11k or so. Never got round to querying it
#3
Join Date: Jun 2018
Location: AMS
Programs: BAEC Silver
Posts: 187
#4
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
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Posts: 66,121
Yes, it's completely normal. Essentially TA fares split into several groups, and in some cases they would be "private" fares, or unusual Point of Sale fares. As well as things like Inclusive Tour fares. Private fares are not supposed to be in the public domain so they will always be distance based. Sometimes a TA will issue a public fare but for whatever reason it doesn't come across on the Avios side. So a high proportion of TA fares will end up distance rather than value based. The underlying issue here is whether AGL has ready access to a breakdown of your ticketing in a currency it is sure about, if not there is a rapid fallback to the distance methodology.
#5
Original Poster
Join Date: Mar 2004
Location: London, UK
Posts: 5,178
Yes, it's completely normal. Essentially TA fares split into several groups, and in some cases they would be "private" fares, or unusual Point of Sale fares. As well as things like Inclusive Tour fares. Private fares are not supposed to be in the public domain so they will always be distance based. Sometimes a TA will issue a public fare but for whatever reason it doesn't come across on the Avios side. So a high proportion of TA fares will end up distance rather than value based. The underlying issue here is whether AGL has ready access to a breakdown of your ticketing in a currency it is sure about, if not there is a rapid fallback to the distance methodology.
The flight that did post on calculation was relatively simple, an open-jaw return and I had made no changes to it. The other two were both open jaws with domestic US legs in between which were added into a transatlantic return after it had been ticketed, and so was re-ticketed. I will try and keep it simple on my next trip and see what happens.