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Old Feb 6, 2012 | 1:26 pm
  #1  
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Not able to view seat selections?

Hi, I'm trying to look at what seats are available on some flights, but when I get to the seat selection page, I keep getting this message:
The seat map is not available for this flight. Your seat preference will be taken into account at booking time. (8500)
Anyone else have this issue and/or know what's wrong?
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Old Feb 6, 2012 | 1:39 pm
  #2  
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flights within 6 months? CX only allows seat selection 6 months before departure.
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Old Feb 6, 2012 | 1:42 pm
  #3  
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Yes, the flights are within 6 months. I also checked for all booking classes, for different flights, same results.
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Old Feb 6, 2012 | 2:29 pm
  #4  
 
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I'm seeing similar behavior on the KVS tool for flights less than 3 months out. Suspect it has to due with the upcoming website change.
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Old Feb 6, 2012 | 2:32 pm
  #5  
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Are these code share flights? Getting seats on code shares can be tricky and often involves calling or going to the real carrier's web site
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Old Feb 6, 2012 | 2:43 pm
  #6  
 
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What flight/date are you looking at?
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Old Feb 6, 2012 | 3:03 pm
  #7  
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I'm looking at CX 889 YVR-HKG Apr 22, CX 888 HKG-YVR May 12

Can someone check KVS for those flights as well (for remaining econ subclasses)?
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Old Feb 6, 2012 | 3:10 pm
  #8  
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Originally Posted by briguychau
I'm looking at CX 889 YVR-HKG Apr 22, CX 888 HKG-YVR May 12
The Seat Map for these flights are available:

Results from ExpertFlyer.com
Code:
Seat Map Search:
Departing YVR on 04/22/12 for HKG
Flying CX flight 889 in First, Business, Economy

        A   B   C       D   E   G       H   J   K   
30                      +   +   +                       
31  W   X   X   X       -   +   -                   W   
32  W   -   +   -       -   +   -                   W   
33  W   -   +   -       +   +   -       X   X   X   W   
34  W   -   +   +       +   +   -       -   -   -   W   
35  W   -   -   -       -   +   +       +   +   -   W   
36  W   +   +   +       -   -   +       +   +   +   W   
37  W   +   +   +       +   +   +       +   +   +   W   
38      X   X   X       X   X   X       X   X   X       
39      X   X   X       X   X   X       X   X   X       
40      X   X   X       X   X   X       X   X   X       
41      X   X   X       X   X   X       X   X   X       
42      X   X   X       X   X   X       X   X   X       
43      X   X   X       X   X   X       X   X   X       
54      X   X   X                       X   X   X       
55      +   +   -       -   -   +       -   -   -       
56      +   +   +       +   +   +       +   +   +       
57      +   +   +       +   +   -       +   +   +       
58      X   X   X       X   X   X       X   X   X       
59      X   X   X       X   X   X       X   X   X       
60      X   X   X       X   X   X       X   X   X       
61      X   X   X       X   X   X       X   X   X       
62      X   X   X       X   X   X       X   X   X       
63      X   X   X       X   X   X       X   X   X       
64      +   +   +       +   +   +       +   +   +       
65      +   +   +       +   +   +       +   +   +       
66      +       +       +   +   +       +       +       
67                      +   +   +                       
        A   B   C       D   E   G       H   J   K   




Seats
Premium Only             P                        
Available                +                        
Handicap-Accessible      H                        
Paid & Premium           #                        
Occupied                 -                        
Blocked                  X                        
Lavatory                 L                        
Paid                     $                        

Location
Exit Row                 E                        
Wing                     W                        
Upper Deck               U
Results from ExpertFlyer.com
Code:
Seat Map Search:
Departing HKG on 05/12/12 for YVR
Flying CX flight 888 in Economy

        A   B   C       D   E   G       H   J   K   
30                      +   -   +                       
31  W   -   X   -       -   -   -                   W   
32  W   -   +   +       -   -   -                   W   
33  W   -   +   -       -   +   -       X   X   -   W   
34  W   -   +   -       -   +   -       +   -   +   W   
35  W   -   +   -       -   +   -       +   -   -   W   
36  W   +   -   -       +   +   +       -   +   +   W   
37  W   +   +   -       +   +   +       +   +   +   W   
38      X   X   X       X   X   X       X   X   -       
39      X   X   X       X   X   X       X   X   X       
40      X   X   X       X   X   X       X   X   X       
41      X   X   X       X   X   X       X   X   X       
42      X   X   X       X   X   X       X   X   X       
43      X   X   X       X   X   X       X   X   X       
54      X   X   X                       X   X   X       
55      -   +   +       +   +   +       +   +   +       
56      +   +   +       +   +   +       +   +   +       
57      +   +   +       +   +   +       +   +   -       
58      X   X   X       X   X   X       X   X   X       
59      X   X   X       X   X   X       X   X   X       
60      X   X   X       X   X   X       X   X   X       
61      X   X   X       X   X   X       X   X   X       
62      X   X   X       X   X   X       X   X   X       
63      X   X   X       X   X   X       X   X   X       
64      +   +   +       +   +   +       +   +   +       
65      +   +   +       +   +   +       +   +   +       
66      -       -       +   +   +       +       +       
67                      +   +   +                       
        A   B   C       D   E   G       H   J   K   




Seats
Premium Only             P                        
Available                +                        
Handicap-Accessible      H                        
Paid & Premium           #                        
Occupied                 -                        
Blocked                  X                        
Lavatory                 L                        
Paid                     $                        

Location
Exit Row                 E                        
Wing                     W                        
Upper Deck               U
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Old Feb 6, 2012 | 4:01 pm
  #9  
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hm... they aren't when I try to book the flights...
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Old Feb 6, 2012 | 10:41 pm
  #10  
 
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Are you using the CX website, because 3rd party sites like (travelocity or expedia) won't show seats, you have to be under manage my booking on CX, if not then your page is screwed up.
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Old Feb 6, 2012 | 11:03 pm
  #11  
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I was on the CX website. Well, the issue is fixed now (probably some issue with their system), so I'm good =)
briguychau is offline  
Old Feb 8, 2012 | 12:38 am
  #12  
KVS
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Arrow

Originally Posted by sinecure
I'm seeing similar behavior on the KVS tool for flights less than 3 months out. Suspect it has to due with the upcoming website change.
Originally Posted by briguychau
I was on the CX website. Well, the issue is fixed now (probably some issue with their system), so I'm good =)
Indeed, the CX Amadeus Seat Map issue has been resolved:

[KVS Availability Tool 6.9.5/Diamond - Amadeus Seat Map: 22 Apr 2012/CX 839/YVR-HKG/744/C-Business]
Code:
     A    |   D   G    |   K    
11   -        -   -        -    
12   -        +   +        -    
14   +        -   -        +    
15   +        +   +        +    
16   -        -   -        -    
17   -        -   -        -    
80                              [U]
81   -                     +    [U]
82   +                     +    [U]
83   +                     +    [U]
84   +                     +    [U]
86   +                     +    [U]
87   +                     +    [U]
88   -                     -    [U]
89   +                     +    [U]
90   +                     +    [U]
91   +                     +    [U]
92   +                          [U]

[+] Available     [W] Wing       [L] Lavatory  
[-] Unavailable   [E] Exit Row   [U] Upper Deck
[P] Preferred
KVS is offline  
Old Feb 14, 2012 | 6:04 am
  #13  
 
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"Premium Only" seats

What are the seats that are indicated as "Premium Only" on Expert Flyer. Who can book these seats?
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