AY Platinum Wing Lounge at HEL in non-Schengen area (re-opened 1 June 22)
#1321
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,814
Indeed ay will decide. Hence the theory.
#1322
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 9,004
![](https://cimg3.ibsrv.net/gimg/www.flyertalk.com-vbulletin/2000x1504/c95a35d1_ba2c_43fb_8df7_2ad482035924_fa28bd5c1b2fcb770b21bd4138cd8a9eef614121.jpeg)
PW menu June 2023
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PW salmon dish, June 2023
New operator, at least some staff members are the same as before. I expected the lounge to be crowded at 4 pm, as there are several longhauls departing in an hour or so. But it is dead quiet and for once my main course arrived quickly! Salmon was excellent.
Buffet more or less as before. But those good cookies have been substituted by Elovenas cut in half (the same ones AY served in Y during covid).
#1323
Join Date: Mar 2022
Programs: AY+ Plat, BT VIP, TK Elite
Posts: 590
New operator, at least some staff members are the same as before. I expected the lounge to be crowded at 4 pm, as there are several longhauls departing in an hour or so. But it is dead quiet and for once my main course arrived quickly! Salmon was excellent.
Buffet more or less as before. But those good cookies have been substituted by Elovenas cut in half (the same ones AY served in Y during covid).
Buffet more or less as before. But those good cookies have been substituted by Elovenas cut in half (the same ones AY served in Y during covid).
#1326
Join Date: Aug 2010
Programs: AF Ultimate/AY plat/SK EBG/LH SEN/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 8,397
The last time I was there the bar was manned by request due to staff shortage however it wasnt made very easy to request 😁😁
But that was awhile ago, usually the wait staff will spot people quickly but hopefully staff shortages wont last
But that was awhile ago, usually the wait staff will spot people quickly but hopefully staff shortages wont last
#1327
Join Date: Oct 2002
Location: SFO
Programs: AY Plat, LH FTL
Posts: 7,550
Eating from the buffet today. The chicken tikka masala is very good as was the mushroom soup and cold shrimp salad. The eggplant in tomato sauce could have used an addition of feta or some other soft, salty cheese.
I thought about trying the green asparagus risotto cooked to order, but I noticed the pot of boiled asparagus on the range, and it looked overcooked, at least to me. I was hoping for fresh, bright green asparagus, but this wasn't that.
I thought about trying the green asparagus risotto cooked to order, but I noticed the pot of boiled asparagus on the range, and it looked overcooked, at least to me. I was hoping for fresh, bright green asparagus, but this wasn't that.
#1328
Join Date: Jun 2001
Location: Bangkok/Singapore
Programs: Frantic Hilton/Marriott runs
Posts: 961
![](https://cimg4.ibsrv.net/gimg/www.flyertalk.com-vbulletin/2000x1124/whatsapp_image_2023_06_14_at_16_17_51_221e1771fbb6529832656c57567d3e5255de917c.jpeg)
Champagne available only on request at the bar
![](https://cimg5.ibsrv.net/gimg/www.flyertalk.com-vbulletin/900x2000/whatsapp_image_2023_06_14_at_16_17_52_37f392216ee21e4762ebeea7003fcd297b43d347.jpeg)
Bartender is on duty
![](https://cimg6.ibsrv.net/gimg/www.flyertalk.com-vbulletin/888x1600/whatsapp_image_2023_06_14_at_17_15_47_2ab2e58d365eb42a392338dd8abc2601d142d09d.jpeg)
Cheers!
Food at lunch seems to be a bit better than I remembered. One hot meat dish served with three cold vegetarian options.
Last edited by Alawyer; Jun 15, 2023 at 1:51 am
#1330
Join Date: Feb 2008
Programs: BA Gold [plus Lufthansa Senator, SAS Eurobonus Gold and Avis President’s Club]
Posts: 195
Visited the Platinum Wing on Friday and the guy who was on the bar was excellent. He did me an “off-menu” regular margarita and I thoroughly enjoyed it. In fact, I think the Platinum Wing is the best OneWorld lounge in Europe. Lovely and spacious, calm, good service and good selection, furnishings in good condition and clean. I just don’t understand how Finnair can manage something like this whilst the BA Terminal 5 First Wing is now a tatty zoo in comparison. Even the Heathrow T3 Cathay First lounge is somewhat showing its age, even though the food and drink selection is still good.
#1332
Join Date: May 2017
Programs: AY Plat (OWE), TK Elite (*G), BT VIP, HH D, BW DS
Posts: 484
Has the official opening time of 10:30am held true recently? For logistical reasons, easier for me to go to the airport well ahead of an upcoming flight, but would rather time it so that PW is already open.
#1334
Join Date: Jun 2022
Location: HAM
Programs: AY, Accor, Hilton - Gold
Posts: 440
Visited the Platinum Wing on Friday and the guy who was on the bar was excellent. He did me an “off-menu” regular margarita and I thoroughly enjoyed it. In fact, I think the Platinum Wing is the best OneWorld lounge in Europe. Lovely and spacious, calm, good service and good selection, furnishings in good condition and clean. I just don’t understand how Finnair can manage something like this whilst the BA Terminal 5 First Wing is now a tatty zoo in comparison. Even the Heathrow T3 Cathay First lounge is somewhat showing its age, even though the food and drink selection is still good.
#1335
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Gold, Accor Silver
Posts: 16,474
For posterity, here are some photos of the buffet and menus from July 2022.
![](https://live.staticflickr.com/65535/52998512315_2ecb17bb42_k.jpg)
![](https://live.staticflickr.com/65535/52998289069_db0a8022d1_k.jpg)
![](https://live.staticflickr.com/65535/52998513010_da7b1ef24d_k.jpg)
![](https://live.staticflickr.com/65535/52998615738_dc0cce4037_k.jpg)
![](https://live.staticflickr.com/65535/52997543967_e79bb6d4be_k.jpg)
![](https://live.staticflickr.com/65535/52998512950_d3b55d41cc_k.jpg)
I only sampled the chocolate trifle from the menu on this visit, which was pretty decent.
![](https://live.staticflickr.com/65535/52998615003_02a16f727f_k.jpg)
I'll have a full review of this surprisingly impressive lounge in an upcoming trip report - check the index link below for when that's published.
![](https://live.staticflickr.com/65535/52998512315_2ecb17bb42_k.jpg)
![](https://live.staticflickr.com/65535/52998289069_db0a8022d1_k.jpg)
![](https://live.staticflickr.com/65535/52998513010_da7b1ef24d_k.jpg)
![](https://live.staticflickr.com/65535/52998615738_dc0cce4037_k.jpg)
![](https://live.staticflickr.com/65535/52997543967_e79bb6d4be_k.jpg)
![](https://live.staticflickr.com/65535/52998512950_d3b55d41cc_k.jpg)
I only sampled the chocolate trifle from the menu on this visit, which was pretty decent.
![](https://live.staticflickr.com/65535/52998615003_02a16f727f_k.jpg)
I'll have a full review of this surprisingly impressive lounge in an upcoming trip report - check the index link below for when that's published.
Last edited by Genius1; Jun 24, 2023 at 11:41 am