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Consolidated "Hertz Points Expiring/Expired" Thread

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Old Jun 11, 2021, 11:20 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: FlyinHawaiian
Excerpt of email sent in early January 2021 from Hertz Gold Plus Rewards (HertzGoldOffers[at]emails.hertz.com)

Hi [Member],
As a Presidents Circle member, rent assured knowing were committed to going the extra mile to provide you a safer, faster, easier experience.

Important Reminder & Announcement
To thank you for your loyalty, we are delaying loyalty point expirations. Your points are now good through Dec. 31 (or longer if youve completed a rental in the last six months) and wont expire as long as you rent or redeem at least once every 18 months. Weve also extended your elite status until Jan. 31, 2022.

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Consolidated "Hertz Points Expiring/Expired" Thread

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Old Jun 5, 2013 | 6:49 am
  #1  
Original Poster
 
Join Date: Dec 2008
Posts: 367
Consolidated "Hertz Points Expiring/Expired" Thread

"Points will not expire as long as you have a Hertz Gold Plus Rewards point activity in the prior 24 months. Activity means a Gold Plus Rewards Point was either earned or redeemed."

Looks like transfer points (e.g. e-rewards > Hertz) or purchased points does not keep you active.
st.exupery is offline  
Old Jun 5, 2013 | 6:51 am
  #2  
15 Years on Site
 
Join Date: Jan 2009
Location: New York suburbs
Posts: 4,251
I think e-rewards counts. Here's what my screen says:

Bonus Points Earned eRewards Redemption

It says "points earned." So it should count as activity.
Auto Enthusiast is offline  
Old Jun 5, 2013 | 7:44 am
  #3  
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Join Date: Jun 2001
Location: DCA or IAD (originally DUB)
Programs: UA 1K 1.8MM, Hertz PC, Marriott Platinum/Lifetime Gold
Posts: 7,657
Originally Posted by st.exupery
"Points will not expire as long as you have a Hertz Gold Plus Rewards point activity in the prior 24 months. Activity means a Gold Plus Rewards Point was either earned or redeemed."

Looks like transfer points (e.g. e-rewards > Hertz) or purchased points does not keep you active.
This is very easily resolved.
Make an awards/points booking online.
10 mins later, go back and cancel it.
Points go back into your account.
Activity on your account. Points extended.
UAPremExecflyer is offline  
Old Jun 5, 2013 | 5:29 pm
  #4  
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Join Date: Dec 2008
Posts: 367
Is there a way of verifying your expiration date (apart from calling phone reps)? Thanks
st.exupery is offline  
Old Jan 5, 2014 | 3:37 pm
  #5  
 
Join Date: Jan 2011
Programs: AA, BA, delta
Posts: 104
How to extend expiring points?

Hello,
I've got a couple days worth of rentals that are about to expire in 2 weeks. Is there any way to either extend the expiration date or convert to another program?

Thanks.
ohnodapopo is offline  
Old Jan 5, 2014 | 4:16 pm
  #6  
40 Countries Visited15 Years on Site
 
Join Date: Apr 2006
Location: YTZ
Programs: Hertz & Avis PC; National EE; SPG & Hilton Gold; AC 35K (yawn); Flying Blue Gold
Posts: 5,934
Don't know if this still works, but book a reservation and then cancel it. May just extend the points. YMMV
briantoronto is offline  
Old Jan 6, 2014 | 7:02 pm
  #7  
 
Join Date: Aug 2002
Location: PDX
Programs: HHonors Gold since '02, Hertz President's Circle since '07
Posts: 3,226
Originally Posted by briantoronto
Don't know if this still works, but book a reservation and then cancel it. May just extend the points. YMMV
"Points do not expire as long as the member has any Hertz Gold Plus Rewards program activity in the prior 24 months. Activity means a Gold Plus Rewards Point was either earned or redeemed."

When you book a reward reservation that creates an immediate debit to your balance. Then, if cancelled, you get a credit. I wonder if that works?

Another option: call and plead your case. Maybe a Gold Plus rep can extend the deadline, or even give you a courtesy credit. All you need is one point, from the looks of the T&C.
Rut Dog is offline  
Old Apr 21, 2014 | 5:21 pm
  #8  
15 Years on Site
 
Join Date: Jan 2008
Programs: MR Gold, Hilton Diamond, Mlia Platinum, Hertz PC, Avis PC
Posts: 1,161
Avoid point expiration

Is there a cheap/easy way to avoid your points from expiring? (not involving a car rental, I know that would be an option :-))
Did anybody have some luck to ask for an exception (a small extension)?
My points are set to expire one month before my next rental...
kcaluwae is offline  
Old Apr 22, 2014 | 2:12 am
  #9  
15 Years on Site
 
Join Date: Jan 2008
Programs: MR Gold, Hilton Diamond, Mlia Platinum, Hertz PC, Avis PC
Posts: 1,161
Possible to use points for part of rental?

Should I be able to use points for part of my rental? I've tried various ways to use the points but to no avail. Rental is 12 days in US and I have 3880 points. Enough for 1 free week at least normally. (rental is outside the anyday rewards period, based on 2013 data, I found no 2014 data)

The T&C is confusing. It clearly states you should be able to use points for part of your rental but it's not that clear about what rentals are valid. In EU points seem to be valid on prepaid rates, in US they're valid on pay-at-location rates. At least that's what I make of it. I'm from Belgium and I always get prepaid rates proposed also for my rentals in US. I can force the system to show pay-at-location rates but even then I never seem to get a discount with the points...

Last edited by kcaluwae; Apr 22, 2014 at 2:34 am Reason: More info added
kcaluwae is offline  
Old Apr 22, 2014 | 11:58 am
  #10  
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Join Date: Jun 2001
Location: DCA or IAD (originally DUB)
Programs: UA 1K 1.8MM, Hertz PC, Marriott Platinum/Lifetime Gold
Posts: 7,657
This question has been asked and answered before.
Suggest you go online and make an award reservation. That will deduct the points.
Then go back a few mins later and cancel the reservation. Points go back into your account and your points are extended.
http://www.flyertalk.com/forum/hertz...ng-points.html
UAPremExecflyer is offline  
Old Apr 22, 2014 | 1:56 pm
  #11  
15 Years on Site
 
Join Date: Jan 2008
Programs: MR Gold, Hilton Diamond, Mlia Platinum, Hertz PC, Avis PC
Posts: 1,161
Originally Posted by UAPremExecflyer
This question has been asked and answered before.
Suggest you go online and make an award reservation. That will deduct the points.
Then go back a few mins later and cancel the reservation. Points go back into your account and your points are extended.
http://www.flyertalk.com/forum/hertz...ng-points.html
Tx for pointing out the thread, hadn't found it.
kcaluwae is offline  
Old Jan 26, 2015 | 2:00 am
  #12  
 
Join Date: May 2011
Posts: 67
Originally Posted by UAPremExecflyer
This is very easily resolved.
Make an awards/points booking online.
10 mins later, go back and cancel it.
Points go back into your account.
Activity on your account. Points extended.
i know this is an old thread, but can anyone verify this?
deyainrdy4ds is offline  
Old Oct 23, 2015 | 2:36 pm
  #13  
 
Join Date: Feb 2003
Location: Winter Park, Florida USA
Posts: 23
I have been adding "E Reward" points to my Hertz account for years, and in the past 6 months they have been disappearing. Phoning Hertz I got nowhere, as with emailing, finally got an answer thru Twitter, and was told "Activity" meant renting so my E Reward additions will expire.

Last edited by JT51; Nov 10, 2015 at 2:39 am
JT51 is offline  
Old Oct 29, 2015 | 6:53 pm
  #14  
Original Member
25 Years on Site
 
Join Date: May 1998
Posts: 1,946
I had surveys in my account which I had an agent tell me was activity and then poof all my points that I had purchased disappeared.
sggolf is offline  
Old Nov 2, 2015 | 4:28 pm
  #15  
15 Years on Site
 
Join Date: May 2008
Location: WAS
Programs: AA Ex Plt
Posts: 1,638
I've been getting the same crap. Activity now means rental activity rather than points activity.

However, this is what it states right beneath my balance:

Points will not expire as long as you have a Hertz Gold Plus Rewards point activity in the prior 24 months. Activity means a Gold Plus Rewards Point was either earned or redeemed.
Am I mistaken to read this as any activity (apparently I am as per Hertz)

Cheers
thegrailer is offline  


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