I read that you can use Hilton Points on Amazon?
Jul 13, 2017, 5:34 am
#2
Join Date: Jul 1999
Location: Land of 10,000 Upgrades
Posts: 9,465
Jul 13, 2017, 10:58 am
#3
Company Representative - Honors by Hilton
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Hi all,
Amazon Shop with Points is coming soon - I'll be sure to share an update on when this new benefit launches. In the meantime, you can visit the Hilton Honors Shopping Mall and redeem your Points for purchases.
Thanks!
Lauren
Amazon Shop with Points is coming soon - I'll be sure to share an update on when this new benefit launches. In the meantime, you can visit the Hilton Honors Shopping Mall and redeem your Points for purchases.
Thanks!
Lauren
Jul 13, 2017, 3:08 pm
#4
Join Date: Dec 2016
Posts: 246
Thieves Waiting to Use Honors Points on Amazon
Hilton Representative wrote: 'you can visit the Hilton Honors Shopping Mall and redeem your Points for purchases'.
That's precisely what people (more often than not in China) do when they steal your points. They order electronics in the Hilton Shopping Mall; then sell them on Alibaba or Ebay.
The thieves will hardly be able to contain themselves once they can use our points on Amazon. One would have to be naive or negligent to believe that the current safeguards around Honors account in any way create security. Know a member's name? Good. Now you need only know two of the following:
the email address on their Honors account
their phone number; or
their Honors number
and their points are your points. Not exactly hard details to guess, to extract from phishing, 'social phishing', or to overhear.
It's not hard to argue that Honors accounts (especially those holding over some minimum number of points and maybe all Diamond and Lifetime Diamond accounts) need reasonably to be behind security approaching that of say a bank account - or an Amazon account. My bank's phone banking system required me to make a six digit PIN and, when I call, their IVR requires me to enter four digits it chooses at random from the PIN so that the whole PIN is less likely to be compromised by being overheard, or snooped on, or by an insider.
Another advantage of implementing PIN's, etc: freedom from the maddening routine of entering ID info in the Hilton IVR and then having to repeat it to a phone rep because Hilton knows their current phone systems are insecure and easy to hack.
That's precisely what people (more often than not in China) do when they steal your points. They order electronics in the Hilton Shopping Mall; then sell them on Alibaba or Ebay.
The thieves will hardly be able to contain themselves once they can use our points on Amazon. One would have to be naive or negligent to believe that the current safeguards around Honors account in any way create security. Know a member's name? Good. Now you need only know two of the following:
the email address on their Honors account
their phone number; or
their Honors number
and their points are your points. Not exactly hard details to guess, to extract from phishing, 'social phishing', or to overhear.
It's not hard to argue that Honors accounts (especially those holding over some minimum number of points and maybe all Diamond and Lifetime Diamond accounts) need reasonably to be behind security approaching that of say a bank account - or an Amazon account. My bank's phone banking system required me to make a six digit PIN and, when I call, their IVR requires me to enter four digits it chooses at random from the PIN so that the whole PIN is less likely to be compromised by being overheard, or snooped on, or by an insider.
Another advantage of implementing PIN's, etc: freedom from the maddening routine of entering ID info in the Hilton IVR and then having to repeat it to a phone rep because Hilton knows their current phone systems are insecure and easy to hack.
Jul 27, 2017, 7:45 am
#6
Join Date: Sep 2012
Location: SVX
Programs: HHonors Gold, Aeroflot Bonus, local tram pass
Posts: 132
I don't get it. When I log in to Hilton sites, I'm also asked to provide the password, not only the details that you have listed. Rather annoyingly, I'm often asked if I am a robot, but this is no deterrent for a thief, I guess, whereas a strong password could be.
Jul 29, 2017, 11:46 pm
#7
Join Date: Nov 2010
Programs: Hilton Diamond + Marriott Gold
Posts: 70
Sep 3, 2017, 11:16 am
#11
Join Date: Sep 2017
Posts: 1
I spent over an hour on the phone the other day between amazon customer service and Hilton diamond desk getting the run around. I was told everything from "you're able to use this feature starting today" to "I've never heard of that option" in regards to amazon shop with points and hhonors teaming up.
Apparently this has been pushed back yet again. The next vague deadline that we are being promised is the middle of September. I wouldn't hold your breath though. Their inability to stick to their word or even keep us in the loop is just another example of their poor customer service and is the final straw in regards to my decision to stop staying at Hilton hotels ever since the middle of last month. Well over a million points earned in the last 2 years and it's all gone to waste...
Apparently this has been pushed back yet again. The next vague deadline that we are being promised is the middle of September. I wouldn't hold your breath though. Their inability to stick to their word or even keep us in the loop is just another example of their poor customer service and is the final straw in regards to my decision to stop staying at Hilton hotels ever since the middle of last month. Well over a million points earned in the last 2 years and it's all gone to waste...
Sep 5, 2017, 6:26 pm
#12
Join Date: Jan 2005
Location: Sydney, Australia
Programs: QF Gold LTG (ow Saph), HHon Silver, Marriot Gold
Posts: 2,931
Sep 15, 2017, 7:35 am
#14
Join Date: Nov 2003
Location: JFK/LGA
Programs: AA EXP/5 MM, BA Blue Bayou, HH LT Diamond
Posts: 5,928
Given the earn ratio on cc spend is 3:1 this seems pari passu (both are crappy value though)
