Hilton Cancun, An All-Inclusive Resort {MEX}
#61
Join Date: May 2009
Location: UK
Posts: 3,955
Further down south, you have the Hilton Playa del Carmen. This is adult only. This is owned and managed by Playa Resorts. I don't like how that company nickels and dimes...Also the beach erosion in that area of Playa del Carmen has gotten pretty worse over the years.
There is the Hilton Tulum AI which is coming in tentatively in May 2022. There are only 3 Hilton AIs in the Cancun/Riviera Maya area
There is the Hilton Tulum AI which is coming in tentatively in May 2022. There are only 3 Hilton AIs in the Cancun/Riviera Maya area
#63
Then outside you see hundreds of transpiration companies offer you their services. I highly recommend prebooking a taxi both ways. By google search I booked through CancunShuttle . com and I am happy with their service. Cost is reasonable.
When I called a taxi to go from Hyatt to Hilton, it costed us $60 for 5KM ride and I think it was $70 airport round trip both ways.
So prebooking saves you money and hassle.
#64
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 12,520
The best part is bag search roulette...
For between hotels, and hotel to airport I would consider Uber...I would even do Uber airport to hotel, but I have only done it at PVR I think, and when feeling more adventurous and walking out of the airport.
For between hotels, and hotel to airport I would consider Uber...I would even do Uber airport to hotel, but I have only done it at PVR I think, and when feeling more adventurous and walking out of the airport.
#66
Join Date: Nov 2011
Location: NYC
Programs: HH Diamond, Hyatt Explorist, Marriott Bonvoy Gold, Jetblue Mosaic
Posts: 708
Pre-book your transfers as the taxi brigade can be (very) shady in the Cancun/Riviera Maya areas. I use NAST...My second choice is Canada Transfers.
https://www.nasttransfers.com/
https://www.canadatransfers.com/
https://www.nasttransfers.com/
https://www.canadatransfers.com/
#67
Join Date: Nov 2011
Location: NYC
Programs: HH Diamond, Hyatt Explorist, Marriott Bonvoy Gold, Jetblue Mosaic
Posts: 708
https://www.hilton.com/en/hotels/czm...lusive-resort/
#68
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,367
I'm looking to book at this property for the autumn, and I'm puzzled by the results on the Hilton website.
If I search for 2 adults, the room costs $350/night. If I modify to 1 adult and 1 kid (16yo), the exact same room costs $450/night?
Is this normal?
If I search for 2 adults, the room costs $350/night. If I modify to 1 adult and 1 kid (16yo), the exact same room costs $450/night?
![EEK!](https://www.flyertalk.com/forum/images/smilies/eek.gif)
Is this normal?
#69
Join Date: Jun 2015
Location: DTW
Programs: Alaska, Delta, Southwest
Posts: 1,680
I guess a kid is extra no matter how many adults you actually have booked (i.e., no substitutions)? That's weird if that's the case; it might just be a website error.
#70
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 12,520
Normally 1 or 2 adults should make a pricing difference, because of the all-inclusive (usually extra person counted as eating like $70-100 worth of food daily in many all-inclusives).
#71
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,367
#74
#75
Join Date: Nov 2015
Location: New Orleans
Posts: 55
I stayed at Hilton Cancun three nights late August. Agree with most of the good and bad list by kcdude higher in this thread from a December stay when I think property had just opened.
Couple of additional notes:
-I did see snorkeling desk open out by kids/family pool area so presumably they have at least that up and running.
-Hotel has a pretty good value golfing deal with El Tinto, an above average though not great course. Was $70 including cart and warmup driving range; I didn't have a car so it was another $30 RT for course to come get me and return, etc. All in all a good feature.
-I was skeptical at first about the wristband room key concept but with exception of one glitch when their key system was down, it worked well and simplifies things when you are in and out of pools, etc.
-Unsurprisingly the beach was plagued by sargassum in August, the smell of which would probably ruin things for some people; I didn't notice after arrival.
-Live events and music were fine but somewhat contrived as you would expect for a resort property. Although the street corn and margarita booths on mariachi night were fire.
-The driveway (with the hilarious, rocky first 100 meters others mentioned) is 5km long! And with 17 (yes I counted them) big speed bumps, just getting to and from the main highway is a SLOW process especially with any other vehicles on the road. This is not a property where you will likely go into the hotel zone or other day trips very often. But it's fine for just hanging out by the pool, eating and drinking for a days.
-Steak restaurant was actually pretty good; Italian place probably the best outlet. Room service was better than I expected. The little breakfast place on the north end of the lobby has some traditional food in addition to more common buffet items. The main buffet place in the hotel you can skip unless you have kids who just need quick calories and lots of options. Pretty weak.
-This was my first time ever in Cancun, and I can't emphasize enough the benefit of prebooking airport-hotel transfer. NAST was my choice and they were great, including adapting on the fly pun intended to significant changes on both arrival and departure flights for me.
I used three Hilton FN for this; It was a solo trip, and I probably would choose another property if taking wife or other family.
Couple of additional notes:
-I did see snorkeling desk open out by kids/family pool area so presumably they have at least that up and running.
-Hotel has a pretty good value golfing deal with El Tinto, an above average though not great course. Was $70 including cart and warmup driving range; I didn't have a car so it was another $30 RT for course to come get me and return, etc. All in all a good feature.
-I was skeptical at first about the wristband room key concept but with exception of one glitch when their key system was down, it worked well and simplifies things when you are in and out of pools, etc.
-Unsurprisingly the beach was plagued by sargassum in August, the smell of which would probably ruin things for some people; I didn't notice after arrival.
-Live events and music were fine but somewhat contrived as you would expect for a resort property. Although the street corn and margarita booths on mariachi night were fire.
-The driveway (with the hilarious, rocky first 100 meters others mentioned) is 5km long! And with 17 (yes I counted them) big speed bumps, just getting to and from the main highway is a SLOW process especially with any other vehicles on the road. This is not a property where you will likely go into the hotel zone or other day trips very often. But it's fine for just hanging out by the pool, eating and drinking for a days.
-Steak restaurant was actually pretty good; Italian place probably the best outlet. Room service was better than I expected. The little breakfast place on the north end of the lobby has some traditional food in addition to more common buffet items. The main buffet place in the hotel you can skip unless you have kids who just need quick calories and lots of options. Pretty weak.
-This was my first time ever in Cancun, and I can't emphasize enough the benefit of prebooking airport-hotel transfer. NAST was my choice and they were great, including adapting on the fly pun intended to significant changes on both arrival and departure flights for me.
I used three Hilton FN for this; It was a solo trip, and I probably would choose another property if taking wife or other family.