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Rio Hotel & Casino Las Vegas REVIEW - MASTER THREAD (Destination+other brands)

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Rio Hotel & Casino Las Vegas REVIEW - MASTER THREAD (Destination+other brands)

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Old Aug 9, 2024, 1:08 pm
  #1336  
 
Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 2,101
Originally Posted by Matt4200
I think Rio has a LONG way to go to recoup public interest with or without Hyatt. Last year Room Rates were just $8, for a lot of the year and public perception has dropped A LOT due to their decline along with losing major events like the WSOP.

With that said -

Yes, 100% non-Globalists stay at Rio! I know 4 people who were non-Globalists and stayed each 10-15 nights at Rio this year on revenue stays. I know another 6 who stayed at least 2 nights on points as non-Globalists.

The 4 who stayed 10-15 nights each were on a Corporate Challenge, 20 nights in 90 days to hit Globalist so they sucked it up and paid the resort fees, one of them I gifted a GOH to so they waived the resort fees on their first stay of 7 nights, they went back a few weeks later for another stay of 8 nights.

If you’re a non-Globalist even with the resort fees I’d say it’s much better than staying at the two other Vegas choices.

$30 Rate plus $44 Resort Fee so roughly $80 per night. If there’s a promo running whether Targeted or Hyatt-wide that’s another incentive added too.

Lastly, the Brand Explorer Badge for “Plain Jane Hyatt” is a pretty rare one so that’s another incentive.
Well you just made the point that the people who stayed there are either Globalists, or trying to become Globalists. Or for one reason or another trying to maximizing the Hyatt earning/benefit.

There’s not much demand without Hyatt.
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Old Aug 9, 2024, 1:28 pm
  #1337  
 
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,233
Originally Posted by SP03
Well you just made the point that the people who stayed there are either Globalists, or trying to become Globalists. Or for one reason or another trying to maximizing the Hyatt earning/benefit.

There’s not much demand without Hyatt.
Two things -

1) The majority of people I said were not yet Globalists and therefore utilized no Glob benefits (except 1 of them but that’s due to GOH which I was told Hyatt has to reimburse the hotel).

2) I think there’s demand it’s just hard with a $44 resort fee compared to MGM, Caesars, and elsewhere with lower or waived resort fees. Since Rio is not affiliated with any other brands it makes it difficult. Even for me I’ve gambled a couple thousand there and my casino offers don’t mention waived resort fees on hotel stays.

I think it’ll slowly improve over time so far they’ve only been active with Hyatt for 4-5 months which isn’t much to judge by at all.

I agree Hyatt is driving business to Rio what I disagree with is that it’s solely Globalists and they’re losing money with Hyatt.
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Old Aug 9, 2024, 1:53 pm
  #1338  
 
Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 2,101
Originally Posted by Matt4200
Two things -

1) The majority of people I said were not yet Globalists and therefore utilized no Glob benefits (except 1 of them but that’s due to GOH which I was told Hyatt has to reimburse the hotel).

2) I think there’s demand it’s just hard with a $44 resort fee compared to MGM, Caesars, and elsewhere with lower or waived resort fees. Since Rio is not affiliated with any other brands it makes it difficult. Even for me I’ve gambled a couple thousand there and my casino offers don’t mention waived resort fees on hotel stays.

I think it’ll slowly improve over time so far they’ve only been active with Hyatt for 4-5 months which isn’t much to judge by at all.

I agree Hyatt is driving business to Rio what I disagree with is that it’s solely Globalists and they’re losing money with Hyatt.
I didn’t say only Globalists stay there. Just that people who stay there are mostly for one reason or another in connection with Hyatt.

The irony you brought up is that the resort fee is supposed to save the Vegas hotels. Yet the resort fee is severely supressing revenue at the Rio.
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Old Aug 9, 2024, 2:01 pm
  #1339  
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Posts: 10,362
Originally Posted by DallasEsq
The Hyatt partnership has me wondering whether there is any benefit for the Rio. The property almost certainly loses money on Globalists on weeknights, and isn't getting resort fees from them on any night. Do Hyatt non-Globalists actually stay at Rio? I don't think there is any compelling benefit (amenities, location, etc.) for them to do so. It just seems like Hyatt is driving a bunch of unprofitable customers to Rio.
Its a revenue stream they wouldn't have otherwise.Not everyone is a Globalist and some gamble.
Not everyone who is a Globalist is an opportunist.
Though there does seem to be a higher percentage on Flyertalk and we to a fair degree that are on this site
are a smaller subset on the whole.
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Old Aug 9, 2024, 2:17 pm
  #1340  
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Join Date: Apr 2013
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Originally Posted by SP03
https://www.8newsnow.com/news/local-...-in-late-2023/

Rio doesn’t seem to be doing well financially.
They should not have opened until construction was completed. No one should be surprised that people are staying away. Beyond that, they've harmed the brand by offering such a poor experience. Won't be surprised if it never recovers.
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Old Aug 9, 2024, 2:47 pm
  #1341  
 
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,233
Originally Posted by SP03
I didn’t say only Globalists stay there. Just that people who stay there are mostly for one reason or another in connection with Hyatt.

The irony you brought up is that the resort fee is supposed to save the Vegas hotels. Yet the resort fee is severely supressing revenue at the Rio.
My initial reply was to DallasEsq not you, who was asking if non-Globs even stay there.

How does the Resort Fee save hotels?? It’s a junk fee that should be removed everywhere. You think MGM is saved by that?? They have Billions in Gambling Revenue annually.

Rio’s hotel rates are up 300-400% compared to a year ago. People who previously stayed prior to Hyatt I’m sure aren’t happy paying increased rates in addition to the Resort Fee.

Hyatt is definitely attracting business to Rio though and not all Hyatt guests are Globalists. It just seems skewed because most of the people posting in this thread about Rio are Globalists.
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Old Aug 9, 2024, 2:58 pm
  #1342  
 
Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
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Originally Posted by Matt4200
My initial reply was to DallasEsq not you, who was asking if non-Globs even stay there.

How does the Resort Fee save hotels?? It’s a junk fee that should be removed everywhere. You think MGM is saved by that?? They have Billions in Gambling Revenue annually.

Rio’s hotel rates are up 300-400% compared to a year ago. People who previously stayed prior to Hyatt I’m sure aren’t happy paying increased rates in addition to the Resort Fee.

Hyatt is definitely attracting business to Rio though and not all Hyatt guests are Globalists. It just seems skewed because most of the people posting in this thread about Rio are Globalists.
I should rephrase. Just about all the resorts in Vegas have resort fee because obviously they think it’s financially advantageous. However, now a large segment of the people who go to Rio are exempt from that, making it a huge discount of the overall revenue. The fee is a huge proportion for overall room revenue.

If they had just priced it $45 or $60 all in, instead of it mostly being the resort fee, they would’ve had a much bigger revenue stream. That’s the irony.
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Old Aug 9, 2024, 3:20 pm
  #1343  
 
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,233
Originally Posted by SP03
I should rephrase. Just about all the resorts in Vegas have resort fee because obviously they think it’s financially advantageous. However, now a large segment of the people who go to Rio are exempt from that, making it a huge discount of the overall revenue. The fee is a huge proportion for overall room revenue.

If they had just priced it $45 or $60 all in, instead of it mostly being the resort fee, they would’ve had a much bigger revenue stream. That’s the irony.

I hear what you’re saying but I’d just disagree with Globalists at Rio being considered a “large segment of people”. The truth is Globalists account for less than 10% of their overall guests, possibly even as low as 5%. Definitely not large enough to even make an impact.

Also, if a lot of Globalists are checking in but not actually staying that’s basically free revenue for Rio since they’re not utilizing the hotel’s amenities or the Breakfast benefit.
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Old Aug 9, 2024, 5:01 pm
  #1344  
 
Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
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Originally Posted by Matt4200
I hear what you’re saying but I’d just disagree with Globalists at Rio being considered a “large segment of people”. The truth is Globalists account for less than 10% of their overall guests, possibly even as low as 5%. Definitely not large enough to even make an impact.

Also, if a lot of Globalists are checking in but not actually staying that’s basically free revenue for Rio since they’re not utilizing the hotel’s amenities or the Breakfast benefit.
Where do you come up with these numbers? Is that just your guess?
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Old Aug 9, 2024, 5:09 pm
  #1345  
 
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,233
Originally Posted by SP03
Where do you come up with these numbers? Is that just your guess?
Yes.
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Old Aug 9, 2024, 5:25 pm
  #1346  
 
Join Date: May 2009
Location: USA
Programs: Marriott Titanium -> United Silver
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Originally Posted by SP03
There’s not much demand without Hyatt.
I don't know if I agree. I've seen those check in lines long, even on weekdays. I doubt most are Hyatt elites, but that's just a guess because for most visitors it's still one of the cheaper places to stay near the strip.
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Old Aug 9, 2024, 5:31 pm
  #1347  
 
Join Date: May 2009
Location: USA
Programs: Marriott Titanium -> United Silver
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Originally Posted by Matt4200
I agree Hyatt is driving business to Rio what I disagree with is that it’s solely Globalists and they’re losing money with Hyatt.
Maybe they're not losing money, but I agree with SP03 that, of Hyatt guests, it's probably disproportionately Globalists, GoH, or aspiring Globalists staying at the Rio. You can get the Wyndham business credit card, match to Caesar's Diamond, and stay on strip with no resort or parking fees so as an Explorist or lower many would probably go that route, especially if you're accustomed to staying at Park/Grand/Andaz etc, .
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Old Aug 9, 2024, 6:47 pm
  #1348  
 
Join Date: Jan 2008
Posts: 3,682
Originally Posted by Matt4200
The truth is Globalists account for less than 10% of their overall guests, possibly even as low as 5%. Definitely not large enough to even make an impact.
Originally Posted by SP03
Where do you come up with these numbers? Is that just your guess?
Originally Posted by Matt4200
Yes.


The truth is that you are just making up numbers by your own admission so the truth is you have absolutely zero idea and are just spouting nonsense. The truth is that 90% of customers want to be globalist 54% of the time and 38% of those are 82% of the way to achieving it 64% of the time.

The reality is we really don't know how much Hyatt has generated in actual profit or loss with regards to the Rio and the renos...is it turning a profit, is it close to turning a profit, etc...we just don't know without access to real numbers.
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Old Aug 9, 2024, 7:31 pm
  #1349  
 
Join Date: Jan 2024
Location: Global
Programs: Self-funded; Marriott Bonvoy Titanium; LT Gold, World of Hyatt Globalist, Hertz President's Circle
Posts: 73
Originally Posted by antonius66
The truth is that you are just making up numbers by your own admission so the truth is you have absolutely zero idea and are just spouting nonsense. The truth is that 90% of customers want to be globalist 54% of the time and 38% of those are 82% of the way to achieving it 64% of the time.

The reality is we really don't know how much Hyatt has generated in actual profit or loss with regards to the Rio and the renos...is it turning a profit, is it close to turning a profit, etc...we just don't know without access to real numbers.
They'll release the numbers at some point to their investors to demonstrate whether or not their strategic plan is working.

Regardless, Rio is a decent option for Hyatt members. It's near the strip and the perks for Globalist and low cost are incentives enough.
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Old Aug 9, 2024, 9:33 pm
  #1350  
 
Join Date: Jun 2008
Programs: AS, UA, AA, Hyatt Globalist, and Marriott Silver
Posts: 300
Here's another article with further context and maybe some interesting takes on the hotel and amenities. Having not stayed there, can't chime in, but the author seems pretty upbeat about the direction of the hotel.

https://www.casino.org/vitalvegas/ri...fers-laid-off/
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