Dream Hollywood REVIEW - MASTER THREAD
#31
Join Date: Apr 2004
Location: CA
Posts: 1,385
The pool bar and grill is actually run by Tao Group Hospitality rather than the hotel itself I believe, and yes, those folks were great.
Stayed here recently on a Hyatt Privé rate. All I got as a Room Upgrade was a minor bump from Bronze to Bronze with Balcony - on the other hand the lower 'Bronze' floors are further from the noise of the rooftop club on weekends so 'comme ci, comme ça'.![Roll Eyes (Sarcastic)](https://www.flyertalk.com/forum/images/smilies/rolleyes.gif)
On Checking out I did have to get the front desk to add the Privé $100 F & B Credit and Free Breakfast Credit though, and I now have to open a case with Hyatt because I've been credited with an Eligible Spend amount that is $300 less than even the pre-'taxes and fees' cost of the accomodation, before even taking into account any additional F & B spend.![Mad](https://www.flyertalk.com/forum/images/smilies/mad.gif)
Stayed here recently on a Hyatt Privé rate. All I got as a Room Upgrade was a minor bump from Bronze to Bronze with Balcony - on the other hand the lower 'Bronze' floors are further from the noise of the rooftop club on weekends so 'comme ci, comme ça'.
![Roll Eyes (Sarcastic)](https://www.flyertalk.com/forum/images/smilies/rolleyes.gif)
On Checking out I did have to get the front desk to add the Privé $100 F & B Credit and Free Breakfast Credit though, and I now have to open a case with Hyatt because I've been credited with an Eligible Spend amount that is $300 less than even the pre-'taxes and fees' cost of the accomodation, before even taking into account any additional F & B spend.
![Mad](https://www.flyertalk.com/forum/images/smilies/mad.gif)
#32
Join Date: Mar 2014
Location: SJC/BUR
Programs: Hyatt Diamond, IHG Platinum, Hilton Gold, Club Carlson Gold, Starwood Gold
Posts: 1,141
This is a common IT problem with Hyatt across all properties. Waived items (parking/resort fee/breakfast) end up taking eligible spend negative.
#33
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,858
#34
Join Date: Apr 2008
Programs: AA EXPLT, Marriott Titanium (LT PLT), HHonors Gold, AMEX PLT, UA Silver, National EXC
Posts: 1,088
I’ve had my concierge fix this issue manually. I used to just ignore it but now I’ll contact and ask for a fix, since it’s less points and less Lifetime base points too
#37
Join Date: Jan 2022
Posts: 200
The Dream is a party hotel and next to a club. You essentially hear noise around the property.
#38
Join Date: Jan 2023
Posts: 37
I see, then I probably won't consider Dream. As for The Thompson, if upgraded to a Suite, are those near the top towards the noise?
#39
Join Date: Sep 2021
Posts: 100
Last edited by GeneralTalker1030; Jul 28, 2024 at 5:23 am
#40
Join Date: Jan 2023
Posts: 37
![Smilie](https://www.flyertalk.com/forum/images/smilies/smile.gif)